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Lexington Venue

7 Reviews
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Lexington Venue

7 Reviews
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1794 Massachusetts Ave, Lexington, MA 02420-5302
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SadieLT wrote a review Jan 2020
Concord, Massachusetts24 contributions12 helpful votes
We had a special event -- our eleven-year-old daughter was a featured extra in Little Women, and we treated 20+ people on Christmas Day to see the film there. We bought all the tickets in advance, and worked with the staff, led by Ken the manager. They cordoned off three rows of seats for us, and put placards on all of those seats saying "Reserved: for family and friends of "Little Women" star [daughter's name]. It was so easy for us to get in there, even for older family members that needed extra time due to age/mobility issues. We were truly provided with a white glove treatment for the movie. Ken told us we could some back at some point and take a still photo of her on the screen, and we took him up on it. He spent a good number of minutes finding the right point where we could take a shot, even getting my daughter under it so she could have a picture of her *below* the picture on the big screen. It was so special, and from tip to tail an incredible experience for our entire family. I have been going to the Lexington Venue for nearly 40 years. These guys appreciate film (they show good stuff), and really gave us a true experience of a lifetime. We will be forever grateful. This is really a review about top-quality customer service, and what people can do for each other that make certain moments unique and special. That said, I should note the seats are comfortable and the popcorn is homemade onsite and first rate. I love this place and will assuredly return for many movies to come. Lexington is fortunate to have a first-run movie theater like the Venue.
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Date of experience: December 2019
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Bobby801 wrote a review Jan 2020
Burlington, Massachusetts, United States10 contributions5 helpful votes
The Lexington Venue is a small theater in Lexington Center that offers only quality films in two screens, one upstairs, one street floor. We often attend without researching what is playing because there are always two highly reviewed possibilites. There is ample parking close by, much of it free in the evening. In several decades, we have never had a parking problem. Handicapped possibilites abound, including simple drop of in front of the theater. Concessions are generally uncrowded with fresh popped popocorn and even a selection of hot beverages all at a fair price and refills. The best part is the friendly and courteous ticketing and counter help that is especially welcoming. The owner is often on site to greet all customers and then later to wish all a good evening. Super clean and comfortable seating. A treat when compared to large complexes. Our favorite place to see a movie.
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Date of experience: January 2020
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Stephanie M wrote a review Jan 2020
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This is always my first choice for seeing a movie. No, it doesn't have reclining seats or 3D projection. What it DOES have is good movies, including many independent films; fresh-popped popcorn, friendly staff, an engaging manager & reasonable ticket prices. I love the feel of the place - reminds me of small local movie houses before the huge multi-screens that show all the same menu of movies. I travel 40 minutes to meet friends who also love seeing movies at the Venue. Parking spaces are sometimes available on adjacent streets, but always available at the town lot across the street.
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Date of experience: December 2019
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Amy D wrote a review Oct 2019
Boston, Massachusetts11 contributions6 helpful votes
I tried, in vain, to treat my mother to a night out at her local cinema. What a mistake. Strike One: No parking available for patrons with handicap placards. The woman selling ticket said she didn't think so and started to describe a parking lot down the street. I dropped my Mother off, with her walker, at the theater and went and found parking on a back street. Strike Two: Lack of common sense or empathy. My mother, using her walker, bought the tickets. The seller completely neglected to mention that the theater had two screens, one that is accessible, and one that isn't. Unfortunately, our movie choice was upstairs. Was it not obvious that my Mother could not get up the stairs? Strike Three: Blame the victim. The theater manager (?) was very unapologetic that we would have to give up our movie because there was no way to get my Mother up the stairs. She defended the situation by saying it clearly states that the theater is not accessible on their website. Guess what, if you google movie times, you don't actually go to the theater website. It would have been nice, and professional, for the manager to ask us if there was a later date we could come back so that the movie could be moved to the lower screen. The attitude was "take it or leave it", this is how it is... Mobility-challenged patrons not welcome!
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Date of experience: October 2019
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globetrottheworld wrote a review Jan 2018
Lexington, Massachusetts185 contributions68 helpful votes
I've been here a few times in the past few years, most recently over the weekend. I live in Lexington, so this may come across as biased, but if you want to go to a local theatre/cinema and watch a movie without being bombarded by marketing, then this is the venue for you (no pun intended). I equally like the Capitol in Arlington and a smaller extent, Apple Cinema in Cambridge, all independent or small chain cinemas. In the Venue, the high school/college kids working the front desk or a family member working inside, the same person manning the popcorn counter and the ticket counter, is quaint. The cinema is not huge and there are I think 3-4 screens. The viewing experience is more cozy, as if you and a bunch of friends rented a small cinema for a private screening. The place can be a bit crowded as you try and head to your movie, should another one finish at the same time. Parking is on the street all around or the lot opposite is reasonable. Plenty of restaurants, cafes within walking distance. All in all, good. The only reason it is not getting a 5th star is that this wouldn't be a place to watch a blockbuster on a large screen or with fantastic surround sound and yet, prices are in line with AMC and higher than Showcase.
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Date of experience: January 2018
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