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L.L. Bean Factory Store

Certificate of Excellence
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Address: Depot St., Freeport, ME 04032
Phone Number:
+1 800-341-4341
Website
Description:

This store is open 24 hours a day, and it offers substantial discounts.

This store is open 24 hours a day, and it offers substantial discounts.

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TripAdvisor Reviewer Highlights

Read all 746 reviews
Visitor rating
  • 435
    Excellent
  • 178
    Very good
  • 75
    Average
  • 24
    Poor
  • 10
    Terrible
Fun and friendly staff!

Open 24 hours a day year round- how can you go wrong? Tons to look at and shop on multiple levels. The staff aims to please and help you find what you're looking for.

5 of 5 bubblesReviewed 2 days ago
Amanda C
,
Maine
via mobile
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746 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Maine
Level Contributor
97 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Open 24 hours a day year round- how can you go wrong? Tons to look at and shop on multiple levels. The staff aims to please and help you find what you're looking for.

Helpful?
Thank Amanda C
Gresham, Oregon
Level Contributor
43 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

There is nothing not to love about a stop at LL Bean in Freeport. Of special interest to me is a stroll through the store's outdoor and sporting goods section; especially the guns, bikes and kayaks. Also not to be missed is a stop at the Outdoor School desk and the Outlet Store down the street.

Helpful?
Thank Diveshack0674
st. John's
Level Contributor
50 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

This is a wonderful place to visit and shop. It has almost everything you need for outdoor activities and for your home. The stores are spacious and the product is high quality. The staff are always asking to help, they greet you upon arrival and wave to you when you are leaving. They want their customers to know they care.... More 

Helpful?
Thank QuidiVidiBeer
Halifax, Nova Scotia
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Disappointed not to find my size. I've enjoyed this product for years and years. Guess I'll need to try online.

Helpful?
Thank Cliff D
San Antonio, Texas
Level Contributor
40 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Service is awesome. People working there are friendly and helpful. Well stocked store, there are plenty of unique items only found in the store. Some aspects exclusive to the store are that is is always open and also you can return anything with no time limit. This is a destination, but don't forget that LL Bean products are world class.

Helpful?
Thank Kathy O
Jensen Beach, Florida
1 review
5 of 5 bubbles Reviewed 3 weeks ago

Great quality and extremely organized and friendly people. Staff was very professional and helpful. I will certainly return.

Helpful?
Thank oceancrabs
York, Maine
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2017

I received ll bean boots when I was in 7th grade...I wore the boots til I was in my early 20's then they started to leak and the bottoms had no treads. I have kept these boots forever because I couldn't part with them. This past December my son was going to ll bean and I asked him to bring... More 

Helpful?
Thank nancy l
South Orleans, Massachusetts
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 February 2017 via mobile

Helpful staff, plenty of choices, beautiful store. We found everything we were looking for -- and then some.

Helpful?
Thank MaureenTch
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 January 2017 via mobile

we always enjoy looking around this store. I am a plus size women and they had all sizes. I found a few pair of pants and with all the diacounts they totaled less then one pair.

Helpful?
Thank Jennifer M
Level Contributor
37 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 16 January 2017 via mobile

I got a $50 gift card from L.L.Bean for Christmas from my boyfriend. I went to the store to try to spend it knowing full well that I may have to throw in another 50 to buy something decent. I was wrong. Everything in the store is so overpriced that I could not in good conscience find something to buy... More 

Helpful?
2 Thank Debbie A

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Questions & Answers

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San Francisco, California
Roosevelt, New York

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?