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Review Highlights
Fun times !

This casino is not the largest or even the best decorated but it is very nice. The staff is... read more

Reviewed 3 weeks ago
Suzanne T
,
Waskom, Texas
via mobile
Locals hangout

The casino is dated and lots of older machines. The entrance is dark and not very inviting. No... read more

Reviewed 26 September 2018
Joe-Rhenee
,
Dry Prong, Louisiana
via mobile
Read all 246 reviews
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Traveller Overview
  • Excellent21%
  • Very good21%
  • Average31%
  • Poor17%
  • Terrible10%
3 weeks ago
“Fun times !”
26 Sep 2018
“Locals hangout ”
About
Voted "Best Slots" by the Bossier Press-Tribune, this popular casino resort complex offers more than 1,100 slot machines and 36 table games.
Contact
300 Riverside Dr, Bossier City, LA 71111-5017
Website
+1 866-462-8696
Call
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Reviews (246)
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LanguageEnglish
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1 - 10 of 245 reviews
Reviewed 3 weeks ago via mobile

This casino is not the largest or even the best decorated but it is very nice. The staff is typically very helpful. Their steakhouse 1800 prime is delicious. Definitely, a good time.

Date of experience: November 2018
Thank Suzanne T
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 3 weeks ago

Hi Suzanne - thank you for taking the time to review us. We are so glad to hear you had a good time overall at our property and hope to welcome you again soon!

Reviewed 26 September 2018 via mobile

The casino is dated and lots of older machines. The entrance is dark and not very inviting. No servers were seen on the floor. Bathrooms need updates. It's ok but not impressive.

Date of experience: September 2018
Thank Joe-Rhenee
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 27 September 2018

Thanks for taking the time to leave us a review. We are disappointed that your visit to our property was not what you expected. We appreciate your honest feedback and hope to welcome you again soon for a five-star experience.

Reviewed 17 September 2018

All the maachines were out dated and about 15% would not take your money to play. The staff and the service were adaquate.More

Date of experience: September 2018
Thank Busyb Q
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 20 September 2018

Hello and thank you for taking the time to leave us your honest feedback. We are disappointed that your experience was not what you expected. We have forwarded your comments to our management team in an effort to continually improve guest experience. Thank you again...More

Reviewed 31 August 2018 via mobile

We stayed here for the weekend and enjoyed it very much. The staff in the casino were very friendly and helpful. The breakfast buffet was fantastic with huge made to order omelets. I’m ready to go again!

Date of experience: August 2018
Thank mbeckaroo62
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 4 September 2018

We are so excited to learn you chose to spend your girls weekend with us and that you enjoyed your stay and your dining experience. We look forward to welcoming you back again!

Reviewed 23 August 2018 via mobile

It was an amazing get away u must try 1800 restaurant see derius he is friendly and really good at his job.

Date of experience: August 2018
Thank Carissa B
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 4 October 2018

Thank you for taking the time to leave us a five-star review. We are so glad to learn your dining experience was amazing!

Reviewed 6 August 2018

This is a dated establishment. From the carpeting to the walls to the tile on the bathroom floors, I felt like I was in old Las Vegas...and not in a good way. I was not impressed with the place, although the people were really friendly!

Date of experience: August 2018
Thank Becky v
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 7 August 2018

Hi Becky, thank you for leaving us your honest feedback. We are disappointed that your visit was not what you expected, but pleased to learn you had a friendly experience at our property. We hope to welcome you back for a better experience soon.

Reviewed 6 August 2018 via mobile

Visit Casino and played slots. Area was clean. Available slots. Attendants was polite and helpful. Valet was helpful.

Date of experience: August 2018
Thank sarahv275
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 7 August 2018

Thank you for leaving a review, Sarah. We are pleased to know you found available slots and polite and helpful team members. We would love to welcome you back for a five-star experience on your next visit!

Reviewed 24 July 2018

Nice place to go if you like to gamble. They have a pretty good buffet. They have great customer service.

Date of experience: February 2018
Thank Kevo W
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 27 July 2018

Thank you, Kevo, for leaving us a five-star review. We are glad to know you enjoyed your dining experience and encountered great customer service from our team members. We hope to see you again soon!

Reviewed 15 July 2018

No dealers for 3 Card Poker during day shift during the week. They were unwilling to take dealer off a table that was not being played.

Date of experience: July 2018
Thank Richard P
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 16 July 2018

Hello Richard, thank you for taking the time to leave us a review. We have forwarded your comments to our management team. Thank you for leaving us your feedback.

Reviewed 10 July 2018

The casino is a little outdated but overall still a good place to gamble. The hotel was okay. We experienced several issues at the hotel this time so it was not a great stay. They said they are remodeling so maybe that was part of...More

Date of experience: July 2018
Thank 98mona
Christie D, Guest Relations Manager at Boomtown Casino, responded to this reviewResponded 13 July 2018

Thank you for your review. We are glad to know you had an overall good experience at our property. We look forward to welcoming you back for a five-star experience soon.

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Questions & Answers
Ask a question
Kristy P
6 September 2018|
AnswerShow all 3 answers
Response from Christie D | Property representative |
Hi Kristy, You can get crab legs at the Cattleman's Buffet, but we do not have a chocolate fountain. Thank you for your questions!
0
Votes
Gailbert1
13 February 2017|
AnswerShow all 3 answers
Response from Kathy J | Reviewed this property |
I do not know when they open.
0
Votes
mxddy
16 July 2016|
AnswerShow all 3 answers
Response from Anthony C | Property representative |
Yes, There is and outdoor pool and hot tub.
0
Votes