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L'Auberge Casino & Hotel

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Address: 14777 River Rd, Baton Rouge, LA 70810
Phone Number: +1 866-261-7777
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TripAdvisor Reviewer Highlights

Read all 236 reviews
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  • 116
    Excellent
  • 60
    Very good
  • 27
    Average
  • 10
    Poor
  • 23
    Terrible
Can I just say The POOL!!!

The wife and I went for a night out and had such a good time. The rooftop pool was amazing - It felt just like Las Vegas came to BR. We spent some time in the casino but... read more

4 of 5 bubblesReviewed 4 weeks ago
BHowes21
,
Baton Rouge, Louisiana
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236 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Level Contributor
37 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

We got a late arrival with nothing but friendly faces when we arrived after hours. We don't gamble, but the hotel side of the place is very well kept and clean. Plenty of free parking to be found as well. We didn't have any special needs while we were there, but I know the staff would have been quick to... More 

Helpful?
Thank Scott F
Memphis, Tennessee
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

The hotel seems to be losing some of its luster. Carpet seemed dirty, shower missing shower head holder in handicap shower. Sliding door to bathroom wouldn't close. Disappointing visit. Room was free. I guess I got what I paid for but I paid for it in casino, so maybe not

Helpful?
Thank momn10ec
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a review. We work hard to deliver an exceptional guest experience and appreciate your feedback on our hotel room. We would like to learn more about your experience, please reach out to our director of hotel ops at daniel.hutchinson@lbrmail.com. We aim to please our guests and hope that with... More 

Atlanta, Georgia
Level Contributor
5 reviews
4 attraction reviews
1 of 5 bubbles Reviewed 2 weeks ago

expensive food,you gotta bid high to play the slots,no bonuses certain machines the security that check your i.d, are very rude

Helpful?
Thank luvulinzie
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon- Thank you for taking the time to leave us a review. We're sadden to hear about your experience with us and would like to learn more. Please reach out to us at this link https://www.lbatonrouge.com/contact-us to help us better understand how we could make your experience enjoyable. More 

Baton Rouge, Louisiana
1 review
5 of 5 bubbles Reviewed 3 weeks ago

I love playing at Lauberge!! The tables and slots are always active and the casino is so nice. The buffet has great food, and the staff makes the trip worth it, win or lose... I always find myself stopping by the host and saying hello to the two handsome men who work at night, Josh and Madison. Their both the... More 

Helpful?
Thank smorris11
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning Morris- Thank you for taking the time to leave us a five-star review. We're thrilled you love playing here. We look forward to your many more trips with us! More 

Baton Rouge, Louisiana
Level Contributor
4 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 4 weeks ago

The wife and I went for a night out and had such a good time. The rooftop pool was amazing - It felt just like Las Vegas came to BR. We spent some time in the casino but mainly went for dinner and a short getaway.

Helpful?
Thank BHowes21
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a review. We're thrilled you enjoyed our rooftop pool. We hope to welcome you back for another short getaway soon! More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 October 2016 via mobile

L'auberge is one of my favorite casinos and I have always enjoyed my visits especially the hotel. Last week was the first time I had an unpleasant incident and I was very disappointed on how the staff handled it. On an extremely busy Friday night, I saw a couple playing two slot machines. They also had the chairs turned around... More 

Helpful?
1 Thank creolegal157
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon, Thank you for taking the time to leave us a review. We are very dissappointed to hear about your experience. We pride ourselves on offering our guests exceptional guest service in every interaction and we're disappointed to hear we did not achieve this during your stay. Our guest experience manager would like to reach out to you. If... More 

Irvine, California
Level Contributor
132 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 20 October 2016

We went to the casino for a little gambling. There is too much smoking for me to stay very long. I wish that the casinos would have no smoking in some part of the place.

Helpful?
Thank Ray H
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Ray- Thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again in the future! More 

Baton Rouge, Louisiana
Level Contributor
80 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed 26 September 2016

We were very excited about L'Auberge coming to Baton Rouge, and it came with a flourish. The casino was and is beautiful and well maintained, but that is where it ends. Their slots are old and cumbersome. They're not keeping up with the times. Harrahs in New Orleans and the Biloxi casinos are winning their customers back. The buffet was... More 

Helpful?
2 Thank AlbertusMaximus
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Albertus- Thank you for taking the time to leave us a review. We appreciate your feedback. We welcome you back again soon! More 

Baton Rouge, Louisiana
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 September 2016

Beautiful casino, almost to Las Vegas standards. Never won, but hey, I enjoyed it while I was there. Compared to the Belle it is 5 star- lux, clean, nice casino environment.

Helpful?
Thank redmonne
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Redmonne- Thank you for taking the time to leave us a five-star review. We are delighted to hear about your experience and are glad you had fun. We welcome you back again soon! More 

Gregory
Level Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 September 2016

We just absolutely love L'Auberge. We always have a blast and are always treated wonderful. We usually go to the Lake Charles location but this time Baton Rouge it was. And we were not disappointed at all. Great people, great time, great food, awesome rooms. This company does it right. You can't always win, but we did which makes it... More 

Helpful?
Thank 771vanced
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon- Thank you for taking the time to leave us a five-star review. We're glad you enjoyed your stay and had a great time. We hope to welcome you back to our property soon! More 

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