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L'Auberge Casino & Hotel

14777 River Rd, Baton Rouge, LA 70820-9774
+1 866-261-7777
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Review Highlights
Owner

No need to get a players card or attempt to use any special points, discounts, etc previously... read more

Reviewed 5 weeks ago
hollyf527
,
Brookhaven
via mobile
Your typical smoky, loud casino.

Wasn't expecting to be choking on smoke the entire evening. Very loud, but I guess that is what... read more

Reviewed 16 October 2017
Karla W
Read all 270 reviews
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Overview
  • Excellent50%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible9%
Travellers talk about
“sports bar” (12 reviews)
“rooftop pool” (5 reviews)
LOCATION
14777 River Rd, Baton Rouge, LA 70820-9774
CONTACT
Website
+1 866-261-7777
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Reviews (270)
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1 - 10 of 269 reviews

Reviewed 5 weeks ago via mobile

No need to get a players card or attempt to use any special points, discounts, etc previously earned.... They have an excuse to deny everything!!!

Thank hollyf527
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 4 weeks ago

Holly, we're disappointed to hear about your experience. Our guest experience manager would like to reach out to you to learn more. If you don't mind, please email her your best contact number at Sarah.Savoy@lbrmail.com. Thanks!

Reviewed 16 October 2017

Wasn't expecting to be choking on smoke the entire evening. Very loud, but I guess that is what you should expect at a casino. Lots of drunk people and smoke. Lots of smoke. Good people watching though.

Thank Karla W
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave us a review, Karla. We're disappointed to hear about your experience on our casino floor. We hope you will give us a second chance in the future!

Reviewed 10 October 2017

Visited here on a trip to Baton Rouge. We had to drive outside the city to get to it, but it was so worth it. Beautiful building, with a nice view of the river. We were only there to gamble and have dinner, and both...More

Thank Molly43130
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 11 October 2017

We're delighted to hear you had an excellent visit, Molly. We look forward to your next visit!

Reviewed 14 September 2017

We attended the Southern University Law Center 70th Anniversary Gala at the L'Auberge Casino and Hotel event Center. It was extremely well put together. The room and decor were completely on par with what you would expect at country club. The staff of the casino...More

Thank pckelly2015
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 18 September 2017

We're delighted to hear you had a wonderful time in our Event Center!

Reviewed 9 August 2017

The casino is beautiful and inviting. The buffet is excellent. The atmosphere is inviting and a has rooms to stay over.

Thank Sharon A
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 17 August 2017

Good Morning Sharon- We're pleased to hear you enjoyed our beautiful casino. We look forward to your next visit!

Reviewed 3 August 2017

I'm from Tennessee but I visit the Baton Rouge area 3 or 4 times a year. I always make a point to visit here. Its fun, and on Sunday nights they have karaoke and although that isn't my thing, the sound is great and the...More

Thank mccadamsbr
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 17 August 2017

Good Morning- We're thrilled to hear you had a nice visit and enjoyed the music in Edge.

Reviewed 1 August 2017

Stopped by and had a good time. Seemed like a nice, ritzy looking casino & hotel with nice restaurants.

Thank desireem891
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 17 August 2017

Good Morning- Thank you for taking the time to leave us a review. We're pleased to hear you had great time and enjoyed the restaurants!

Reviewed 10 July 2017

It was close to our hotel and it was very clean and beautiful. They had all kinds of slot machines and poker machine. They had entertainment going on and specialty places to eat and snack.

Thank 117joanl
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 12 July 2017

Good Afternoon- We're delighted to hear you enjoyed our beautiful hotel and gaming selection. However, we're disappointed to see your one-star rating. We hope you will give us a second chance in the future!

Reviewed 21 June 2017

Great food for a casino buffet .Ther is a wide variety of food and that which is supposed to be hot is and that and that which is supposed to b e cold is. the service stagg is quick to refill drinks and food and...More

Thank turkey5789
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 23 June 2017

Good Morning- Thank you for taking the time to leave us a five-star review. We're thrilled to hear you enjoyed the food and service at Bon Temps Buffet.

Reviewed 18 June 2017 via mobile

Just arrived and checked in. The front desk gentleman, Paul, was very cold and was doing just the bare minimum to check us in. Every question I asked was greeted with a slight attitude that left me feeling I was inconveniencing him. I wasn't offered...More

Thank thepintsizedtraveler
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this reviewResponded 19 June 2017

Good Morning- Thank you for taking the time to leave us a review. We're disappointed to hear about your hotel check-in experience. Our director of hotel operations would like to learn more. If you don't mind, please email him at daniel.hutchinson@lbrmail.com. We look forward to...More

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Questions & Answers
moonlight3374
13 September 2017|
AnswerShow all 4 answers
Response from turkey5789 | Reviewed this property |
None really . There is the LOD Cook on LSU campus about 6 miles from there. Baton Rouge is a small town really ,not a big city .Within 10 miles of Lauberge there are many hotels and if you go on downtown there are 2 more... More
1
Vote
Sally G
8 May 2017|
AnswerShow all 2 answers
Response from Kelly H | Property representative |
Yes, L'Auberge Casino & Hotel has craps tables.
0
Votes
BRIAN A
8 November 2016|
AnswerShow all 3 answers
Response from tawsr | Reviewed this property |
I once took a $50 cab service there from Days Inn, Denham Springs & Kurt, Front Desk Manager, arranged an UBER ride for my trip back home to Tommy's Fish House in PVLA
0
Votes