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Nordstrom

55 E Grand Ave, Chicago, IL 60611-5610
+1 312-464-1515
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Review Highlights
Shopping on a budget

Ended up at Nordstrom for some jeans and found some great deals on clothes. Tons of great... read more

Reviewed 1 week ago
Julie T
,
Toronto, Canada
Not the store service it used to have

Unfortunately, this review pertains to a lot of retail stores that used to be high end and amazing... read more

Reviewed 19 April 2017
kimaB3954PV
,
Carol Stream, Illinois
Read all 98 reviews
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Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
LOCATION
55 E Grand Ave, Chicago, IL 60611-5610
Near North Side
CONTACT
Website
+1 312-464-1515
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Reviews (98)
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1 - 10 of 98 reviews

Reviewed 1 week ago

Ended up at Nordstrom for some jeans and found some great deals on clothes. Tons of great selection and deals. Usually don't go pass the shoe department but next year will be my first stop.

Thank Julie T
Reviewed 19 April 2017

Unfortunately, this review pertains to a lot of retail stores that used to be high end and amazing in terms of goods offered and service. I went to the lingerie department and the clerk did a fine job. Not an amazing job but okay. Certainly...More

1  Thank kimaB3954PV
Nordstrom_Reviews, Owner at Nordstrom, responded to this reviewResponded 3 days ago

We're sorry to hear this was your experience and can certainly understand your frustration. Please know, we've shared your feedback with our teams and we appreciate you taking the time to bring this to our attention. -Allie

Reviewed 6 April 2017

Quite possibly the nicest Nordstrom I have seen over the years. Well organized, well layed out, attentive sales team, overall enjoyable shopping experience. The small "mall" they are attached too leading out to Michigan avenue was slightly disappointing, but this does not take away from...More

Thank Wicked04
Reviewed 31 March 2017

Samples mainly on the clothing side is high class. The hospitality goes hand in hand.A nice way to shop without visiting a mall.Just keep your fingers crossed that not everyone starts shopping on jumping Internet.

Thank Phayao13
Reviewed 31 March 2017 via mobile

I am not a big Nordstrom shopper, but surprised by this particular store in Chicago. Perhaps one of the best men's shoes department in all of Chicago. Designers include Gucci, Prada and Tod's.

Thank Gregrob1980
Reviewed 22 March 2017

... I was rather surprised to see this trendy store turning regular mall that is trying to promote and sell anything and everything , from computers and cars on display to the traditional dept store merchandise, to customers. Plus some vendors with some edgy fashion...More

Thank irina g
Reviewed 14 January 2017 via mobile

Nordstrom has figured out what it takes to survive as a department store in the brave new world of on-line retail: customer service. Every department store (and other retail establishment) will yammer on about customer service, yet Nordstrom knows how to deliver it. I came...More

Thank mbc421
Reviewed 10 January 2017

one of the best Department stores in Gurnee Mall nice carry many brands and varieties of goods nice staff in sales and customer service

1  Thank bnghanem
Reviewed 7 December 2016 via mobile

We did some holiday shopping at Nordstrom on the Magnificent Mile in Chicago last week. I always take longer than my husband who hates to shop! Low and behold, the men's floor has a great little bar that he could sit at and watch sports...More

Thank Leslie B
Reviewed 2 November 2016

Nordstrom's has great customer service and high quality products. This location is located just off of Michigan Avenue at Grand. Their men's sale is worth seeking out. Store is very pleasant and not usually super crowded.

Thank Diane K
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