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Water Tower Place

Certificate of Excellence
Magnificent Mile
As featured in 3 Days in Chicago
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Address: 835 N Michigan Ave, Chicago, IL 60611-2203
Phone Number:
+1 312-440-3166
10:00 - 18:00
Closed now
See all hours
Sun 10:00 - 18:00
Mon - Sat 10:00 - 21:00

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed...

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning eight-level atrium features more than 100 of your favorite stores and restaurants plus a mix of distinctive specialty shops and boutiques. It offers a unique, high-energy urban shopping experience you simply won't find anywhere else in the city. In short, Water Tower Place is the place to shop.

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Chicago City Tour with Optional River Cruise

TripAdvisor Reviewer Highlights

Read all 583 reviews
Visitor rating
  • 195
  • 158
    Very good
  • 53
  • 5
  • 2
Shopping Center

You name it this 7story mall has it, great location from downtown, visitors from all ages would enjoy it, from a lego store, to book stores, Macys, Adidas stores etc. restaurants... read more

5 of 5 bubblesReviewed 1 week ago
Jill K
Traverse City, Michigan
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583 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Traverse City, Michigan
Level Contributor
30 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

You name it this 7story mall has it, great location from downtown, visitors from all ages would enjoy it, from a lego store, to book stores, Macys, Adidas stores etc. restaurants and public restroom. Great time to kill some time if you have reservation near by restaurant.

Thank Jill K
Perry, Michigan
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Fun stop while on the magnificent mile. Lots of variety things for young and old. Higher end and middle class.

Thank k p
Chicago, Illinois
Level Contributor
37 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Yes, it's a mall. Lots of eateries, some shops, and out of the way public restrooms. However, if you like malls, THIS is the place to be! Even the parking garage is warm enough to not leave your coat on. It's a great place to spend a cold wintry afternoon.

Thank Snowbank79
Birmingham, Alabama
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Located next to the Hilton where we stayed in February, much warmer than expected temperatures sent everyone shopping for spring clothes. The mall has a wide variety of shops and levels. Most of the shops are of the typical mall fare you would find anywhere but in this case, the stores are vertically stacked which makes for much less walking

1 Thank Dieselmedia
Saint Louis, Missouri
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Had a wonderful time exploring the water tower and experiencing michigan Avenue chicago. We loved all of the attractions and building structures

Thank Bperks25
Chagrin Falls, Ohio
Level Contributor
52 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 February 2017

On a very cold and windy day in Chicago this is a fine place to shop. It is uncrowded and clean with the convenience of a variety of shops and Macy's full department store.

Thank GJto3
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 February 2017

this place was nice i like the clothes and different stores also its a beautiful place to be it was great to be here

Thank Clint W
Cairo, Egypt
Level Contributor
30 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 January 2017

i used to do shopping there every year , a small place but all i need there , i love the food court and the pizza ( do not miss) er

Thank drengytantawy
Level Contributor
69 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 25 January 2017

I knew it was a mall...stepped inside, rode the escalators up a few flights. Very few customers walking about. It was kind of cool, but I would not make a special trip just to see it.

Thank Donna E
Phoenix, Arizona
Level Contributor
52 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 January 2017 via mobile

This is a must-stop every time I come to Chicago. It is seven floors and each floor has about a half a dozen shops. There is a also a small food court on the bottom level. I also head up to floor 7 for Garrett's popcorn!

Thank TravelGeek26

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Water Tower Place and other visitors
4 questions
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4 months ago
Philadelphia, Pennsylvania
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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