Water Tower Place
Water Tower Place
4.5
11:00 - 19:00
Monday
11:00 - 19:00
Tuesday
11:00 - 19:00
Wednesday
11:00 - 19:00
Thursday
11:00 - 19:00
Friday
11:00 - 20:00
Saturday
11:00 - 20:00
Sunday
00:00 - 18:00
About
Where downtown Chicago comes to life. At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning seven-level atrium features more than 60 of your favorite stores and restaurants plus a mix of distinctive specialty shops and boutiques. It offers a unique, high-energy urban shopping experience you simply won't find anywhere else in the city. In short, Water Tower Place is the place to shop.
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The area
Address
Neighbourhood: Near North Side
How to get there
  • Chicago • 5 min walk
  • Grand • 10 min walk
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
799 reviews
Excellent
365
Very good
298
Average
120
Poor
8
Terrible
8

Vacation37039941367
2 contributions
Sep 2023 • Couples
This place was great to stop in and have a drink and get a bite to eat. There is plenty of TV’s to watch a game if u are there for a Saturday afternoon to watch a game.
Written 29 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sherri Gool
Austin, TX97 contributions
Jun 2023 • Family
We went to lunch and then did the Harry Potter magic at play experience. The butterbeer was phenomenal. Harry Carey’s was cute.
Written 6 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

William Kim
London, Canada99 contributions
Apr 2023 • Solo
This place just isn’t what it was in the old days. I remember seeing how there would be massive department stores here - those have mostly closed now thanks to the impact of the COVID-19 pandemic. There are still some stores here such as American Girl and a food court, but there’s more fun places on the Magnificent Mile than here.

Stop by here if you want but I wouldn’t spend too long in here. There’s a lot more to do in Downtown Chicago than checking out this place.
Written 31 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BradJill
Hong Kong, China159,127 contributions
May 2023
Water Tower Place is a good shopping complex on N. Michigan Ave. named after the historic Water Tower located just across the street. The mall has over 70 retail shops, eateries and restaurants including the Harey Carey Seventh Inning Stretch and Chicago Sports Museum on the 8th floor.

Water Tower makes for a good contribution to the shopping, dining and entertainment scene on the Magnificent Mile. See the mall website for list of businesses that can be found here as well as their respective opening hours.
Written 19 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason S
Reedsburg, WI711 contributions
Apr 2023
We went here because my son knew they had a Lego store. It has a lot of floors of shops, but for the most part, many of them are not all that interesting. We did make a purchase at the Lego store, so for my son it was worth going to.

Overall, a decent mall in the middle of the city
Written 3 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark H
Fond du Lac, WI2,990 contributions
Dec 2022
It's busy vertical mall with lots of chain stores & large food court during early the early December Saturday we visited. It's filled with families checking out the Lego store and the Harry Potter store.

Restrooms are clean.

Retail therapy isn't my thing, but others may enjoy this.
Written 3 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cody K
Mora, MN153 contributions
Sep 2022 • Family
Very cool mall. I love the vibes and aesthetic of the building. Fun stores, lots to do throughout the building. I loved the water fall entrance.
Written 13 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Irina
United States10,611 contributions
Jul 2022
It's not easy to evaluate Water Tower Place now, since the flagship store Macy's closed their business in the mall in Spring 2021. That was a heavy blow to the mall.

The mall is there -- the looks are different. Not only Macy's gone by now -- dozens of other shops, restaurants, cafes, etc are no longer in Water Tower Place. Once a vibrant, always busy, always attractive and famous mall on N Michigan Avenue looks ... empty and abandoned? Not quite.

Some old stores are still there (Adidas, Lacoste, Aeropostale, Express, Eileen Fisher, Pink, Victoria's Secret, Lego, and others), some new ones open their doors to customers, pop-ups are emerging -- food stands, kiosks, etc. I visited the mall at the end of July -- and was somewhat saddened by what I saw. The glass elevator in the center of the atrium now goes from the Mezzanine (Level M) up to the top Level 7, with no stops in between. That probably says something.

However, I did visit American Girl Place -- the store works just fine, but wasn't too busy, then I had a very nice lunch at Harry Caray's 7th Inning restaurant, and also visited a modern Sports Museum near the restaurant. Those were very good and memorable experiences.

Water Tower Place has been in successful business since 1976, it was very popular with public, now the mall faces big uncertainties and significant challenges in its future business.
Written 30 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cassie Chichester
Richmond, VA1,838 contributions
Sep 2021
This mall has so much potential - in a great city with lots of shoppers. It felt like a ghost town. We went inside the lego store and a few other clothing spots but I'd love to see this mall flourish. There's also a Jojo's milkbar inside for a treat. But they're not full service - you can just get milkshakes and I think a few small snacks.

I think we're seeing a decline in the inside malls in general (online shopping ugh).
Written 14 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debbie J
woking41 contributions
May 2022
Waste of time, loads of empty stores, very disappointed, only good store is Bath and Body Works and that was the only reason for going
Written 6 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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WATER TOWER PLACE: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Water Tower Place

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