Macy's on State Street
Macy's on State Street
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Duration: 1-2 hours
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The area
Address
Neighbourhood: Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
How to get there
  • Lake • 2 min walk
  • Randolph/Wabash • 2 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
1,317 reviews
Excellent
611
Very good
448
Average
168
Poor
60
Terrible
30

Mrudula
128 contributions
Aug 2023 • Family
From high-end fashion brands to household essentials, Macy's Chicago has something for everyone. One cool thing about Macy's Chicago is they have fancy clothes from famous designers. They also have special events and sales sometimes. Must Visit at the time of thanksgiving.
Written 20 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Irina
United States10,934 contributions
Sept 2023 • Solo
Macy's on State Street in the Loop area of the city is always a pleasure to visit and shop -- hundreds of top brands of high-quality merchandise, well trained, competent, courteous and helpful staff, a lot of places to relax and eat in multiple restaurants. On the first floor there are the accessories department and cosmetics department -- I always visit and admire the latter, full of new items and displays. It's a perfect place to buy a gift -- choices are abundant, and the world famous brands of fragrances and perfumes are always appealing. The large numbers of new products and the names of their renowned designers attract attention, as well as the stunning images of models: striking beauty is hard to resist.
Written 20 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah C
Ashtead, UK1,214 contributions
Oct 2022
Having last visited when it was the traditional Marshall Fields, I was disappointed at the bland decor. We looked in on the Walnut Room but that had been sectioned off. I specifically wanted to buy a Christmas Tree decoration but could find these only on a floor where the were no tills, then when I did locate a till, the member of staff suggested I tip her (for what, standing behind her till being a bit surly?). Such a shame and not what I would expect from either MF or Macy's
Written 14 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Famsol67
Hampshire231 contributions
Jun 2023
My partner and I were passing Macy's en route back to our hotel following our aborted trip to the aquarium - see separate review "TOO EXPENSIVE".

WEe entered to both see what the fuss was about MACY'S and to use the toilet !

There is a 900lb US flag hanging from roof to 1st floor. A massive flag !!

I would describe MACY'S as poor man's Harrods speaking from a UK perspective. Thatt should be considered a compliment.

I even bought her a momento of Chicago in MACY'S - a pair of shoes !!

The staff were engaged and helpful, if few and far between !

This is worth a visit gor the flag a door the shop generally.
Written 26 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jackie
Dunkirk, MD19 contributions
May 2023 • Couples
Stunning Tiffany glass tile ceiling! Pictures don’t do it justice…..! Also eat upstairs at the classic walnut room. Beautiful and delicious!
Written 24 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gidons51
Herzliya, Israel4,332 contributions
May 2023 • Solo
A great Macy’s shop , 7 floors, expensive as usual , but worth a short visit due to the biggest Tiffany’s glass dome built in 1907 with 1.6 million glass parts . Very impressive.
Written 8 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sara P
1 contribution
Dec 2022 • Family
Awful. We traveled all the way from Minneapolis to see Santa land. What a sad disappointment. We got stuck standing in line to see Santa for an hour when we kept telling them we didn’t want to see him and just wanted out. No one would let us out. Store was hot and sparse for goods. Bathrooms were atrocious and window displays left a lot to be desired. An overall disappointment.
Written 22 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rick P
Naperville, IL5 contributions
Nov 2022
Excellent walk around the outside, history, walk around 1st floor, up the escalators, then tour or walnut room.
Written 22 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JAMES M
1 contribution
Jun 2022
I was shopping at Macy's State street store on 6/29/22. I spent over $600 dollars. i had to use the restroom and found out that i needed a code to access. Good luck finding someone to give you the code. As a person of a certain age,76, I have less control of my bladders than a younger person. This is the only Macy that I have been to that have this system. I will not return to this store and will be contacting the corporate office.
Written 30 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Navigate10553207728
15 contributions
Jun 2022 • Friends
If you love to shop you have to go shopping at Macy’s! It opens at 10 am. What a beautiful place. I found the people that worked there very friendly - they know a lot of people come to see the ceiling and look at the history and they are very accommodating. A sweet member of the janitorial staff even gave us a history lesson and guided us to where we should take photos inside!
Written 24 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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MACY'S ON STATE STREET: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Macy's on State Street



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