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Review Highlights
Great way for tourists to get to Chicago Botanic Garden!

One of our goals in visiting Chicago was to experience the botanic gardens. Thank goodness the... read more

Reviewed 1 week ago
Calgary, Canada
Beat the traffic - ride the rails!

The Northwest line through Arlington Heights runs on schedule with multiple trains coming through... read more

Reviewed 20 September 2018
Arlington Heights IL
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  • Excellent40%
  • Very good37%
  • Average1%
  • Poor3%
  • Terrible19%
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1 - 10 of 57 reviews
Reviewed 6 days ago via mobile

Getting on the Rock Island District from Tinley Park has brought nothing but distaste for this service. The trains are more consistently late than on time. This is especially true during the late fall/winter months. They frequently have very late trains due to unexpected delays...More

Thank Amer K
Reviewed 1 week ago

One of our goals in visiting Chicago was to experience the botanic gardens. Thank goodness the train goes to the nearby Braeside Station! We weren't travelling in rush hour, so things were pretty quiet. Our train there and the one back were both on time....More

Thank BenLar137
Reviewed 1 week ago

Great way to get from the airport to downtown. Cheap, no traffic jams, clean, maps are clear, stops called out clearly. Rush hour does get crowded!

Thank Kathrine S
Reviewed 5 weeks ago via mobile

I usually take the train 4 days a week so i’m on it quite frequently. Recently I graduated high school and have always been using the student discount, even after i graduated because nobody told me that it wasn’t a bad thing. Also, I am...More

Thank Rebecca K
Reviewed 26 September 2018 via mobile

Horrible! The 320 pm train from Aurora to Chicago is always delayed and I am alsways late to work. The wagons are back in the 60s look, horrible bathrooms and Metra just don’t care. Is just horrible!!!

Thank O S
Reviewed 20 September 2018

The Northwest line through Arlington Heights runs on schedule with multiple trains coming through during the morning and evening rush hours. The Kennedy expressway is usually tragic but is especially bad during the unending construction. Taxis and Uber are readily available to take you from...More

Thank macman1940
Reviewed 19 September 2018 via mobile

Metra Scheduling blows, I sat for 20 minutes while 6 trains passed, huge traffic back and missed my train and appointment

Thank jholla007
Reviewed 9 September 2018

We used the Metra on returning from the university back to the city. So much quiker than the bus service and you can pay on the train. Train was clean and had double deck seating.

Thank IAN D
Reviewed 5 September 2018 via mobile

B.T. Butcher is one of the worst conductors Metra has brought on their team. He is a conductor on the UP-west line and has provides a highly unenjoyable experience for the monthly paying commuters. He picks fights with riders, daily & most often with women....More

1  Thank Xrxsxjxm
Reviewed 31 August 2018 via mobile

I had to use the Metra train to get to a very important family event. I used Metra from the 55-56-57th Street Station to Harvey, Illinois. This was the most COMFORTABLE ride I have had to travel. As my mobility is ltd, the biggest challenge...More

Thank denisepH2200LU
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Questions & Answers
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Lori M
17 July 2017|
AnswerShow all 3 answers
Response from spinkick | Reviewed this property |
I have found them to be accurate maybe off by 10 minutes or so max. They have a download phone app that tells you when to expect rain etc. Congrats to your son. If you are coming in to the city might I recommend an... More
23 July 2016|
AnswerShow all 2 answers
Response from spinkick | Reviewed this property |
Get a CTA ticket and ride the EL. Metra trains bring people in from the burbs and beyond. Hop on bus is good and the trolley last I checked was free