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Alton Towers Spa

Inside Alton Towers Hotel, Farley, England
+44 844 545 7923
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Review Highlights
Spa day

I purchased a spa day for my partner, what can I say ? Outstanding. From start to end the whole... read more

Reviewed 2 days ago
John P
via mobile
Alton Towers Spa Day

Had a AMAZING day at Alton Towers Spa today. We were greeted by very friendly and helpful staff... read more

Reviewed 5 days ago
Gail C
,
Staffordshire
via mobile
Read all 329 reviews
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Step inside the Alton Towers Spa and find yourself in a blissful oasis of luxurious tranquillity nestled inside the Alton Towers Hotel, the perfect place to let your senses wander and your cares drift away. Spoil yourself with our complete range of personalised spa treatments. Within our Aqua Relaxation Rooms every door opens to reveal a myriad of wonderful surprises. Unwind and refresh mind, body and soul as you wander from the serenity of our pool, to the calm of our Crystal Steam Room, Meditation Room, or our brand new traditional outdoor log sauna.
  • Excellent41%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“steam room” (44 reviews)
LOCATION
Inside Alton Towers Hotel, Farley, England
CONTACT
Website
+44 844 545 7923
Write a ReviewReviews (329)
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All reviews
"steam room"
in 44 reviews
"full body massage"
in 18 reviews
"changing rooms are"
in 26 reviews
"foot spa"
in 16 reviews
"relaxation room"
in 22 reviews
"spa facilities"
in 16 reviews
"free fruit"
in 6 reviews
"spa experience"
in 13 reviews
"the secret garden"
in 13 reviews
"alton towers"
in 41 reviews
"lovely relaxing day"
in 7 reviews
"dark room"
in 5 reviews
"staff were friendly"
in 16 reviews
"value for money"
in 22 reviews
"theme park"
in 25 reviews
"hour session"
in 6 reviews
"spa lunch"
in 8 reviews
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1 - 10 of 329 reviews

Reviewed 2 days ago via mobile

I purchased a spa day for my partner, what can I say ? Outstanding. From start to end the whole experience was completely outstanding, we arrived at the venue to be greeted by a very friendly staff member. We entered the spa,the next 3 or...More

Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Service at Alton Towers Spa, responded to this reviewResponded today

Dear John P, Thank you for taking the time to review your visit to the Spa on Trip Advisor. We are thrilled to hear that you had such a fantastic visit here at the Spa and that you have left a 5* Review! At the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

Had a AMAZING day at Alton Towers Spa today. We were greeted by very friendly and helpful staff. The facilities were great and well worth the money . We had a treatment and Care the spa technician was great. She explained everything very clearly and...More

1  Thank Gail C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Service at Alton Towers Spa, responded to this reviewResponded today

Dear Gail C, Thank you for taking the time to review your visit to the Spa on Trip Advisor. We are thrilled to hear that you had such a fantastic visit here at the Spa and that you have left a 5* Review! At the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Hen group staying in a treehouse. Changing room very small and lockers shared between 2. Spa dated and tired, desperately needs a refurb and some areas to sit that aren't around the pool. Spa team and Hollie were excellent. HOWEVER.. The staff at the lunch...More

Thank MW14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 5 days ago

Hi MW14, Thank you for taking the time to write your review. We are so glad to hear that the team at the Spa were able to help you and give you a memorable experience. We are however sorry to hear your meal at the...More

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Reviewed 1 week ago via mobile

We visited the spa for my cousins 30th birthday and the staff in the spa were amazing and Hollie who helped me arrange everyting couldn’t do enough for us. Even managed to arrange a welcome drink for the birthday girl 👍🏻👍🏻👍🏻More

Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 1 week ago

Dear Emma J, Thank you for taking the time to write to us in regards to your recent visit to the Alton Towers Spa. Firstly, a HUGE Happy 30th Birthday to your Cousin from us all here :) It's lovely to hear that you all...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2018

Great day, staff very friendly, facilities good but change g rooms a bit small. Pool temperature great, not very big. Lots of extras like whirlpool etc. Cold drinks free. Lots of heated stone beds. Food good, not much choie but very nice. There for 6...More

Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 4 weeks ago

Dear Barbara B, Thank you for taking the time to write your review. We are glad to hear you had a great day using our spa facilities. We appreciate you sharing your feedback with other people looking to visit and hope to see you again...More

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Reviewed 30 April 2018 via mobile

After a morning in the park we went to the spa for the £20 3 hour aqua relaxation rooms! We chose not to do any massages or packages but for us the spa experience was enough. We loved everything that we got to the steam...More

Thank CarararaOx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 4 May 2018

Dear CarararaOx, , Thank you for taking the time to review your visit to the Resort on Trip Advisor. We are very pleased to hear that you had a wonderful experience at our Spa.Your 4 star review assists other people wanting to visit our Spa...More

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Reviewed 3 April 2018 via mobile

I visited here for a day out with my friend as it’s nice to have time without phones 📱 The staff were friendly and parked without any issues. We had to share a locker so cramed our bags so don’t bring too much as robes...More

1  Thank Cooper103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 6 April 2018

Dear Cooper103, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We are very pleased to hear of your enjoyment while at our Spa. We were sorry however to hear that there were aspects of your visit that were disappointing–...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We recently visited as a group of four for a three hour afternoon slot in the spa after spending a morning on the theme park (our friends are VIP pass holders so we were lucky to be able to get round the rides a lot...More

Thank lou2188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 6 April 2018

Dear lou2188, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We are very pleased to hear of your enjoyment while at our Spa. We were sorry however to hear that there were aspects of your visit that were disappointing–...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

Had a wonderful time at the alton towers Spa the staff were extremely proffesional and friendly and helpful......... The spa was clean and very relaxing... My friend and I had a lovely meal that was included In the price of the package we had which...More

Thank jenn4shepo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 17 March 2018

Dear Jenn4shepo, Thank you for taking the time to review your visit to the Resort on Trip Advisor. We are very pleased to hear that you had a wonderful experience at our Spa.Your 5 star review assists other people wanting to visit our Spa and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

We visited today for a spa & Lunch day. We were really impressed and loved the indoor spa facilities & the staff were friendly. Bit disappointed that the foot spa’s were not working & to find that the conservatory had gone. Couple of negative points-...More

1  Thank Charlotte M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltonTowersCS, Customer Service at Alton Towers Spa, responded to this reviewResponded 11 March 2018

Dear Charlotte M, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We are very saddened to hear of your experience. We pride ourselves on memorable and amazing experiences for all that visit or stay at our Resort. We apologise...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Hollieepp
29 March 2018|
AnswerShow all 2 answers
Response from jenn4shepo | Reviewed this property |
There are good hairdryers but no straighteners........ And I couldn't see anywhere to plug any in.... Hope this helps.
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