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Mandara Spa

1500 Epcot Resorts Blvd, Walt Disney World Swan & Dolphin Hotel, Orlando, FL 32830-8428
+1 407-934-4772
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Review Highlights
Average at Best

I purchased a massage from this spa from a TravelZoo deal. I've been to the Mandara at Portofino... read more

Reviewed 2 days ago
Robin C
,
Longwood, Florida
Terrible service

While the prices are better here than at the actual Disney resorts this was not worth the money... read more

Reviewed 3 weeks ago
schapm01
,
Boston, Massachusetts
Read all 86 reviews
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Overview
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From the Sanskirt legend about the gods' quest to find the secret to eternal youth and beauty, Mandara Spa transcends time and nurtures the mind, body and spirit. Here, the beautiful Balinese tradition of healing touches melds with European methods and local cultural influences for an experience as luxurious as it is therapeutic and as magical as it is real. This 10,500 square-foot sanctuary features 14 treatment rooms, full-service salon, Meru Temple relaxation lounge, tea garden, and sun deck.
  • Excellent30%
  • Very good33%
  • Average13%
  • Poor9%
  • Terrible15%
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Closed Now
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Hours Today: 08:00 - 21:00
LOCATION
1500 Epcot Resorts Blvd, Walt Disney World Swan & Dolphin Hotel, Orlando, FL 32830-8428
This attraction is at Walt Disney World Dolphin Resort
CONTACT
Website
+1 407-934-4772
Write a ReviewReviews (86)
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1 - 10 of 84 reviews

Reviewed 2 days ago

I purchased a massage from this spa from a TravelZoo deal. I've been to the Mandara at Portofino several times and a had a five-star experience. My experience w Mandara at Dolphin resort was drastically different. Lounge area very tiny and lacked privacy, robes were...More

Thank Robin C
Reviewed 3 weeks ago

While the prices are better here than at the actual Disney resorts this was not worth the money saved. The staff does not communicate and the therapists must be paid hourly because they rushed us along and explained nothing. We were a large party of...More

Thank schapm01
Brenda M, Marketing Coordinator at Mandara Spa, responded to this reviewResponded 1 week ago

Hi schapm01, Thank you so much for taking the time to share your Mandar Spa experience. We take our guest feedback seriously and I can assure you that I have looked into the issues you kindly brought to our attention. While it is customary for...More

Reviewed 4 weeks ago

My wife and I visited this spa on our anniversary. It was not super appealing to the couple factor. While my wife was not overly excited and oped out fo a massage I enjoyed the massage service for 80 minutes after a bit of an...More

Thank Steven L
Reviewed 12 November 2017

I decided to treat myself to spa services while visiting Disney World and chose Mandara Spa over Senses Spa because they had baths. While the services were great(massage, scrub, bath), the steam room and showers left a lot to be desired and did not invite...More

1  Thank seetheworld600
Brenda M, Marketing Coordinator at Mandara Spa, responded to this reviewResponded 14 November 2017

Hello seetheworld600, Thank you for sharing your Mandara Spa experience. We are pleased to hear you enjoyed your treatments. At Mandara, we strive to uphold the highest levels of service. We appreciate your feedback regarding our amenities and I have shared your comments with my...More

Reviewed 11 November 2017 via mobile

Nice setting and good massage service. It was hard to figure out how the lockers work. Robes were few and hard to find and there were no slippers. The atmosphere was calm and soothing. Overall an OK experience. With some more attention to detail the...More

Thank Karsten K
Reviewed 2 November 2017

My spa experience started off really badly. I checked in, no problem then shown the locker room and given my robe. The robe is completely see through and since I was getting a seaweed wrap among other treatments, I didn't plan to wear anything under...More

Thank 468Anonymous
Brenda M, Marketing Coordinator at Mandara Spa, responded to this reviewResponded 8 November 2017

Hello, Thank you so much for sharing your Mandara Spa experience! We take our guest feedback seriously and I can assure you I have shared your comments with my team and we thank you for bringing these issues to our attention. On a positive note,...More

Reviewed 18 October 2017 via mobile

Loved the service. Excellent therapist. Jennifer - also front desk attendant - Britney was excellent as well. Small spa but very clean with exceptional staff.

Thank mspflys
Reviewed 29 September 2017 via mobile

We had a couples massage with a few add ons. Jonelle, Trish and Bill where outstanding in all the things that we purchased. They took time to explain everything that they were going to do. The spa was phenomenal as the staff took time to...More

Thank ScubaInstructor26693
Reviewed 9 September 2017

This is a great place to unwind after a day at one of the parks or shopping. I had a 1-hour massage and it was just amazing. My therapist was attentive and focused on the areas I had indicated were problem spots. I also enjoyed...More

Thank Sleddoggie
Brenda M, Marketing Coordinator at Mandara Spa, responded to this reviewResponded 13 September 2017

Hello Sleddoggie, Thank you for taking the time to share your Mandara Spa experience. Your comments are much appreciated and clearly shows us that your escape with us was a memorable one. Your feedback gives us a great chance to celebrate with our team members! Wishing you many...More

Reviewed 27 June 2017

I bought a Groupon for a signature facial and paid $112.00. First I called a couple of times to make an appointment and left messages and no one returned my call. I finally got someone to answer and I booked my appointment for yesterday afternoon....More

7  Thank Evelyn Q
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Ask a question
Questions & Answers
Cath N
1 October 2017|
Answer
Response from ScubaInstructor26693 | Reviewed this property |
The dolphin had a kids camp and a game room. The pool has slides.
0
Votes
mj3132
17 November 2016|
AnswerShow all 3 answers
Response from Brenda M | Property representative |
Good afternoon! We have two locations in Orlando, Florida. Our location at Loews Portofino Bay Hotel at Universal Orlando is currently under partial renovation. The men's steam, sauna and co-ed Jacuzzi are currently not... More
0
Votes
Lea A
6 November 2015|
Answer
Response from Brenda M | Property representative |
Dear Lea, Thank you for inquiring about our gratuity policy. Mandara Spa automatically adds a 20% service charge, in lieu of gratuity, to the final bill. This charge is standard at most hotel outlets and can be paid with... More
0
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