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Waldorf Astoria Spa

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Address: 475 Seagate Dr, Naples, FL 34103-2413
Phone Number: +1 239-597-3232

TripAdvisor Reviewer Highlights

Read all 16 reviews
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    Excellent
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    Very good
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    Average
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    Terrible
Good experience

My husband and I enjoyed two treatments here - a massage and skin treatment. The spa was beautifully laid out and the relaxation room was ideal. Our service providers were great... read more

4 of 5 bubblesReviewed 5 October 2014
JMarching
,
New York
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16 Reviews from our TripAdvisor Community

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Traveller type
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Showing 14: English reviews
Charlotte, North Carolina
1 review
5 of 5 bubbles Reviewed 8 March 2016

The Resort was beautiful! My husband and I shared our 20th wedding anniversary and the staff really made us feel special. In particular we would like to share the amazing experience we had on the tram down to the beach. J, the driver could not have been more hospitable. He gave us amazing recommendations in town and knew so much... More 

Helpful?
Thank Jenny S
Lucerne, Switzerland
Level Contributor
91 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 9 February 2016

An excellent luxury place direct on the Golf. Quiet and just a short drive from the old town pedestrian area City Center which invites for Dining, Entertainment and Shopping

Helpful?
Thank 104marcele
Windsor, United Kingdom
Level Contributor
34 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 11 December 2015

This is one of the best hotels in Naples Florida. Stayed here 3 times and loved it every time ! Rooms are fantastic with views across the mangroves and the gulf . You can hear and see Manatees in the the lakes around the hotel which are amazing. Also there are golf buggys which pick you up at the pool... More 

Helpful?
Thank Cheap Removals c
Level Contributor
94 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 18 June 2015

although the service was fine, it did not feel very genuine and I would not pay for that again. Luxurious but change room was crowded

Helpful?
Thank WeeWhiteWabbit
New York
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 5 October 2014

My husband and I enjoyed two treatments here - a massage and skin treatment. The spa was beautifully laid out and the relaxation room was ideal. Our service providers were great - my facial was one of the best I have ever had. On the negative, it was extremely pricey and they pushed several products for purchase at the register.... More 

Helpful?
Thank JMarching
Key West, Florida
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 10 January 2014

RIP OFF!!! I bought a service for my wife as a little surprise during our stay at the Hotel. When I went to pay I gave them a coupon I received at check in for 15% off the spa and on my receipt I saw a 22% fee added and a seperate line for the gratuity ??? I was told... More 

Helpful?
5 Thank Jim K
Charlotte, North Carolina
Level Contributor
67 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 30 December 2013 via mobile

The spa itself is too small, and can't handle more than 3 people at a time in the changing area! They ran out of toilet paper (2 times in 3 hours) and had no hand towels. Dirty razor left in the shower stall, and no clean ones out for use. The massage itself was outstanding, the service providers were excellent,... More 

Helpful?
5 Thank MCD0601
Parker, Colorado
Level Contributor
104 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 17 December 2013

This is an almost 4 star spa that thinks it is better. It looks like a 5 star spa. The service is just not up to snuff. Service provider skill and technique are only average. Check in staff are poorly trained. Management focused on getting people serviced and on their way. Minimal staff in locker rooms or waiting area to... More 

Helpful?
3 Thank NotFarAway
Naples, Florida
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 June 2013

I spent the day at the spa last week. I've never felt more pampered in my life. They have the most knowledgable therapists. We should all indulge once in awhile. You won't be sorry.

Helpful?
Thank melissa L
Park Ridge, IL
Level Contributor
147 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed 26 April 2013

My 3 friends and I stay in a condo in Naples every other year. We always have a spa day, and we have always gone here. This is our 4th trip to this spa. It used to be a Golden Door spa, and it was outstanding. Today, it was pretty disappointing from the moment we walked in the door (when... More 

Helpful?
3 Thank Susan P

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?