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We saw animals that we had only seen on TV. One of the best zoo we have ever been too anywhere in the country. We visited on Friday and were there from 11:30am to 4:30pm and we could not see all of it! It is A LOT of walking and would recommend renting the bikes if you want to see all or most of the zoo, especially on a warm day. I felt like we had the zoo to ourselves most of the time. Once in a while we would see someone else at the same exhibit as us. The only thing I wish they had was more signs pointing to where things were. The zoo map isnt to scale and hard to use, but this is a minor thing. …
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Date of experience: February 2021
1 Helpful vote
Helpful
Be prepared to walk...lots of walking. Rent a bike or a personal chauffer especially if travelling with small children and the elderly. My kids loved feeding the giraffe. Some areas were closed off such as the bird and butterflies. Animals were at a great distance in my opinion (i guess for safety reasons). Great afternoon stroll.…
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Date of experience: February 2021
1 Helpful vote
Helpful
Response from ZooMiami, Guest Relations Manager at Zoo Miami
Responded 1 week ago
Thank you so much for your recommendation and review. We're so happy to hear you enjoyed your visit. Hope to see you at the zoo again soon!
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+1
This zoo is huge and the animal enclosures are a really good size. We went during the week and there were hardly any people there. If you can afford to rent a bike, I would highly suggest doing that. We were there almost three hours and saw more than half but not everything. We started just walking by things unless it was an animal we really wanted to see. Plan to spend at least half the day there, especially if you have little ones. We ate lunch there and the prices weren’t too bad but lots of birds in seating area so you have to protect your food. They had water refill stations all over so bring a reusable bottle and mist stations that help stay cool. Almost all of the animals were out and easy to see. …
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Date of experience: February 2021
1 Helpful vote
Helpful
Response from ZooMiami, Guest Relations Manager at Zoo Miami
Responded 1 week ago
Thank you so much for your recommendation and review. We're so happy to hear you enjoyed your visit. Hope to see you at the zoo again soon!
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Visited on 1/23/21 and was very Disappointed, Used to visit often when I lived in Miami since it was called Metro zoo and always had a great time. last time I visited was around 4 years ago and was till good. Since Covid we thought it would be a great place to visit because its outdoors and Zoo grounds is big. We drove about 3 hours take our kid for the first. arrived around 2pm and by the time we got our tickets and rental bike it was almost 3:30pm. no social distancing or organization. But worst was all the empty enclosures and barely animals. we saw more squirrels running around that anything else!! would like to think it was maybe due to covid or the time of day we visited because we would looking forward to making it a reoccurrence trip to bring our kid but not sure will be back . Wrote to Miami Zoo to see if there was maybe an explanation and still haven't heard anything back.…
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Date of experience: January 2021
1 Helpful vote
Helpful
Response from ZooMiami, Guest Relations Manager at Zoo Miami
Responded 3 weeks ago
Hi, thank you for taking the time to share your feedback with us. First, let us say that we are truly sorry you had a less than ideal experience at the zoo. We always strive to give our visitors and our animals the best experiences possible and are displeased to hear we fell short in this regard. We would like to connect with you directly to get more feedback and try to ameliorate this. We'd like to ask that you please reach out to Diana Vega at diana.vega@miamidade.gov and Carol Bernier at carol.bernier@miamidade.gov. We hope to hear from you soon.
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After paying $50 dollars to get in they will not let you take in your own bike. I’m 68 years old walking for three hours is hard I live on social security and don’t have $40 more dollars to rent there bike. They are just plan to money hungry very disappointed.
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Date of experience: January 2021
1 Helpful vote
Helpful
Response from ZooMiami, Guest Relations Manager at Zoo Miami
Responded 3 weeks ago
Hi, thank you for taking the time to share your feedback with us. First, let us say that we are truly sorry you had a less than ideal experience at the zoo. We always strive to give our visitors and our animals the best experiences possible and are displeased to hear we fell short in this regard. We would like to connect with you directly to get more feedback and try to ameliorate this. We'd like to ask that you please reach out to Diana Vega at diana.vega@miamidade.gov and Carol Bernier at carol.bernier@miamidade.gov. We hope to hear from you soon.
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