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Address: 951 Bald Eagle Dr, Marco Island, FL 34145-2303
Phone Number:
+1 239-463-5733
Website
Recommended length of visit: More than 3 hours
Description:

Get away to Key West, America's Caribbean Paradise, aboard Key West...

Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!

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TripAdvisor Reviewer Highlights

Read all 149 reviews
Visitor rating
  • 96
    Excellent
  • 41
    Very good
  • 5
    Average
  • 1
    Poor
  • 3
    Terrible
Fun Ride

We loved taking the ferry to Key West! We left at sunrise on Sunday and came back on Tuesday and arrived as the sun was setting! Beautiful ride both ways! They have comfy seats... read more

Reviewed 1 week ago
Viv W
,
Madison, Wisconsin

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149 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Madison, Wisconsin
Level Contributor
36 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We loved taking the ferry to Key West! We left at sunrise on Sunday and came back on Tuesday and arrived as the sun was setting! Beautiful ride both ways! They have comfy seats and play a movie. There are also seats outside if you want fresh air! Food and drinks available. The captain and his crew are super nice... More 

Helpful?
Thank Viv W
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this review

It is always a pleasure to hear from happy guests who were gifted with a glorious sunset.....and you got to see two! We thank you for your review and hope to have the opportunity to welcome you back aboard! More 

Florida
Level Contributor
229 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
Reviewed 1 week ago

Thought I reviewed this back in February, but apparently not. We took the morning ferry at 8am (boarding at 7) and arrived in Key West at 11. Spent the day and returned on the 5pm ferry (boarding at 4:30). The trip was uneventful - weather was calm, the crew and boar performed flawlessly. They have a snack bar on board... More 

Helpful?
Thank Steve G
Chantilly, Virginia
Level Contributor
5 reviews
Reviewed 2 weeks ago

This is a great way to get to key west for the day! Very comfortable and they have snacks and drinks on board. Also very clean!

Helpful?
Thank Lawman1925
Ontario
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago

March 14 was the booked day! The weather was cold and windy; when arriving in the morning I asked for a refund for the 3 of us. Daughter, husband and myself. I was told there were no refund, specially that I purchased ahead of time therefore saving some money ? Did not understand the point of her comment ! Being... More 

Helpful?
1 Thank Care_t0_travel
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this review

On the morning of the 14th the Captain advised, encouraged....even urged all passengers to reschedule as weather conditions were poor, the ride would be very bumpy and uncomfortable and they would have very little time, if any in Key West. All passengers, particularly day trip passengers who rescheduled were not charged a fee. It is a shame you personally chose... More 

Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My wife and I took the Key West express from Marco Island to Key West this past Monday.It was a beautiful day with calm seas and the trip was very enjoyable.Everything went as advertised and the trip took a little over 3 hours each way.The seats were comfortable and all of the attendants were courteous. We did take the Conch... More 

Helpful?
Thank Roger E
Michigan
Level Contributor
67 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago

This was our first time taking a ferry over to The Keys. I cannot say enough about this experience. When we boarded the boat, we were greeted with a smile. We found a seat and continued to the lower level for some much needed coffee. Dan was working behind the counter and was more than nice to us. They have... More 

Helpful?
Thank rebe_9
Raleigh, North Carolina
Level Contributor
57 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 18 March 2017 via mobile

We went on one day and went back another. It was a fantastic experience. On the way back, the rode was very rough due to a small craft advisory and rough sea. However the crew immediately set expectations & assisted those who needed it. I will travel the KWE again!

Helpful?
1 Thank Mamacitax4
Weston, Massachusetts
Level Contributor
320 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
Reviewed 18 March 2017

Our trip to Key West was on a fairly windy day. The uppermost deck was closed and the middle outside deck got a lot of spray and most passengers chose to stay inside the two cabins. The crew handed out barf bags to those who were queasy. We actually enjoyed the ride. The return trip next day was a lot... More 

Helpful?
Thank smokeylinks
Saint Paul, Minnesota
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 15 March 2017 via mobile

This boat ride is perfect. It took 3 hours each way (though I think 3.5 hours is the normal... We had great weather and smooth water). Well worth it... No hassle ease of travel -- you just sit back and relax and they even have a bar on the boat. Once you get to key west at around 11:30 am,... More 

Helpful?
Thank gmayeux
Oxford, Michigan
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 15 March 2017

My husband and I went on the Key West Express and had a great trip. The Staff was so accommodating and informative. We had a great time in Key West and a wonderful trip back to Marco. You are on the island for only about 4 1/2 hours so if at all possible, you may want to spend at least... More 

Helpful?
Thank jakuszeski

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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