We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ritz-Carlton Spa, Key Biscayne

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
Phone Number:
+1 305-365-4158

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 31
  • 10
    Very good
  • 2
  • 1
  • 0
Best hotel chain

You just can't go wrong with the Ritz. They always anticipate your needs and our family just loves it. Great location with awesome views!

5 of 5 bubblesReviewed 4 days ago
Mario B
via mobile
Add Photo Write a Review

52 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 44: English reviews
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

You just can't go wrong with the Ritz. They always anticipate your needs and our family just loves it. Great location with awesome views!

Thank Mario B
river forest il
Level Contributor
10 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 13 November 2016 via mobile

Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck is still aching from the pounding. There's more to a massage than pouring on some... More 

Thank loveofthenew
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this review

Dear loveofthenew, Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However, at the same time we regret that your experience with the therapies and treatments did... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 October 2016 via mobile

5 star hotel with excellent rooms and ammenities Lacks lounge with privacy. Good mexican resto on the beach. But with not many options for non mexican food More powerful beach assistance would be better.

Thank Diego A
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 September 2016 via mobile

First time at a Ritz. The resort was spotless and the staff was exceptional. Always greater us and made sure our stay was enjoyable. Mark at the Dune's bar always knew our name and what we were drinking. Not sure how he did it but was very impressed. Only down side is there isn't much to do an the island... More 

Thank Just4relaxing
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 August 2016 via mobile

One of the nicest Ritz in FL. Local favorite for staycations and Sunday brunch at the beach. Can't beat the Ritz service and they have a great Spa

Thank Hopingforlotsofsnow
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 August 2016 via mobile

We came back for the fifth time this year and really liked our stay. During our stay we experienced some minor inconveniences and these were handled very quickly and professionally. The hotel staff and management is very committed to providing excellent service. They are full of attention and made us feel very welcomed during our entire stay. The hotel will... More 

Thank Frenchcouple
Atlanta, Georgia, United States
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 July 2016 via mobile

The Ritz Carlton Key Biscayne is an excellent romantic getaway hotel. It's nicely positioned on the beach. Separate pools for families and adults. Great drinks. Excellent service and great food. It's definitely a splurge, but you only live once. Don't forget the spa! I booked online, but I should have books onsite because they had specials that I didn't see... More 

Thank Crystal K
Charleston, SC
Level Contributor
113 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 13 June 2016 via mobile

My husband and I visited the spa while staying at The Ritz. It's wonderful. The amenities are great and my husband just raved about Oman in the men's spa. I highly recommend if you are staying at the hotel or in the area.

1 Thank KeithnAlly
Miami, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 June 2016 via mobile

My wife and I have stayed here for family getaways, business, and of course just the two of us. This is one of our favorite places to be and one of the best Ritz we have stayed thus far. The staff is amazing from the valet to the pool/beach service. The staff is friendly and go out of their way... More 

Thank PapeRchase86
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 May 2016 via mobile

You can't go wrong with Ritz. Absolutely awesome. They treat you like a king from the second you arrive. Ocean view is amazing!

Thank Superwa

Travellers who viewed Ritz-Carlton Spa, Key Biscayne also viewed


Been to Ritz-Carlton Spa, Key Biscayne? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Ritz-Carlton Spa, Key Biscayne staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?