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Ritz-Carlton Spa, Key Biscayne

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Address: 455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
Phone Number: +1 305-365-4158
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Great Rooms. Great ammenities

5 star hotel with excellent rooms and ammenities Lacks lounge with privacy. Good mexican resto on the beach. But with not many options for non mexican food More powerful beach... read more

4 of 5 bubblesReviewed 9 October 2016
Diego A
via mobile
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51 Reviews from our TripAdvisor Community

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Showing 43: English reviews
river forest il
Level Contributor
10 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck is still aching from the pounding. There's more to a massage than pouring on some... More 

Helpful?
Thank loveofthenew
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this review

Dear loveofthenew, Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However, at the same time we regret that your experience with the therapies and treatments did... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 October 2016 via mobile

5 star hotel with excellent rooms and ammenities Lacks lounge with privacy. Good mexican resto on the beach. But with not many options for non mexican food More powerful beach assistance would be better.

Helpful?
Thank Diego A
Illinois
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 September 2016 via mobile

First time at a Ritz. The resort was spotless and the staff was exceptional. Always greater us and made sure our stay was enjoyable. Mark at the Dune's bar always knew our name and what we were drinking. Not sure how he did it but was very impressed. Only down side is there isn't much to do an the island... More 

Helpful?
Thank Just4relaxing
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 August 2016 via mobile

One of the nicest Ritz in FL. Local favorite for staycations and Sunday brunch at the beach. Can't beat the Ritz service and they have a great Spa

Helpful?
Thank Hopingforlotsofsnow
Paris
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 August 2016 via mobile

We came back for the fifth time this year and really liked our stay. During our stay we experienced some minor inconveniences and these were handled very quickly and professionally. The hotel staff and management is very committed to providing excellent service. They are full of attention and made us feel very welcomed during our entire stay. The hotel will... More 

Helpful?
Thank Frenchcouple
Atlanta, Georgia, United States
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 July 2016 via mobile

The Ritz Carlton Key Biscayne is an excellent romantic getaway hotel. It's nicely positioned on the beach. Separate pools for families and adults. Great drinks. Excellent service and great food. It's definitely a splurge, but you only live once. Don't forget the spa! I booked online, but I should have books onsite because they had specials that I didn't see... More 

Helpful?
Thank Crystal K
Charleston, SC
Level Contributor
114 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 13 June 2016 via mobile

My husband and I visited the spa while staying at The Ritz. It's wonderful. The amenities are great and my husband just raved about Oman in the men's spa. I highly recommend if you are staying at the hotel or in the area.

Helpful?
1 Thank KeithnAlly
Miami, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 June 2016 via mobile

My wife and I have stayed here for family getaways, business, and of course just the two of us. This is one of our favorite places to be and one of the best Ritz we have stayed thus far. The staff is amazing from the valet to the pool/beach service. The staff is friendly and go out of their way... More 

Helpful?
Thank PapeRchase86
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 May 2016 via mobile

You can't go wrong with Ritz. Absolutely awesome. They treat you like a king from the second you arrive. Ocean view is amazing!

Helpful?
Thank Superwa
Miami, Florida
Level Contributor
52 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 February 2016 via mobile

Visit the spa on a weekly basis.. They have great service in the hair salon. The gym and the spa area have been updated. I prefer the dune restaurant on the beach, and the indoor restaurant for something more formal. The brunch is great!!!! They have live music on the lobby on weekend nights, and a di at dune on... More 

Helpful?
Thank vbar1

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