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Key West Express

1200 Main St, Fort Myers Beach, FL 33931-2906
+1 239-463-5733
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Review Highlights
Awesome experience

Staff was polite, accommodating friendly just a great ride drink eat relax and they take care of... read more

Reviewed 4 days ago
mjackson2326
,
Fort Myers, Florida
via mobile
I love the Key West Express!

Great way to travel to Key West! Enjoy your favorite beverage while leaving the driving to the... read more

Reviewed 4 days ago
Barbara M
,
Ft. Myers Beach
Read all 1,756 reviews
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Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
  • Excellent53%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible6%
Travellers talk about
“return trip” (173 reviews)
“day trip” (185 reviews)
“round trip” (70 reviews)
Closed Now
All hours
Hours Today: 09:00 - 17:30
Suggested Duration: More than 3 hours
LOCATION
1200 Main St, Fort Myers Beach, FL 33931-2906
CONTACT
Website
+1 239-463-5733
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1 - 10 of 1,712 reviews

Reviewed 4 days ago via mobile

Staff was polite, accommodating friendly just a great ride drink eat relax and they take care of the driving!! Already bought my $99 vouchers for next ride

Thank mjackson2326
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded yesterday

Your review is most appreciated! We want every guest to have an awesome experience....and save by getting Holiday Vouchers while they are still available. Time is ticking away! Happy Healthy Holidays and 2018 as well!

Reviewed 4 days ago

Great way to travel to Key West! Enjoy your favorite beverage while leaving the driving to the Captain. Bring a deck of cards, or read your newspaper, or people watch. There is always something to do on the ship while you're traveling. Comfortable seats, decent...More

Thank Barbara M
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded yesterday

Thank you Barbara for your wonderful review. Our goal is to provide every guest an exceptional experience they are motivated to share with others! We hope you take advantage of our Holiday Voucher sale for the best savings of the year and awesome gift for...More

Reviewed 1 week ago via mobile

We traveled down to Key West for one overnight while at a conference. There was rain predicted for the next day. When we arrived in Key West they canceled our return. We were able to make other arrangements. It seemed like the boat could probably...More

2  Thank Heather H
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 6 days ago

Heather, we are actually perplexed as you were made aware at departure that the weather conditions and travel for the 9th would be questionable as all guests departing on that day were informed by ticketing agents at boarding and by both captains prior to departure...More

Reviewed 1 week ago

It is now early December 2017. I decided to show two new friends (who have moved here from Fenton MO) just what the Florida Keys are like. I scheduled the trip down there from Fort Myers Beach to leave tomorrow, return after an overnight stay....More

Thank Bertram28
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 6 days ago

We can't thank you enough for your very nice and reasonable review which has been shared with Renee. No travel business wants to cancel a trip. Safety of our guests is first and foremost in all decisions. Regrettably not all guests read the terms of...More

Reviewed 2 weeks ago via mobile

My husband and I took a quick weekend away from the kids for our wedding anniversary. I was looking for a great experience that neither one of us had done before and this was it. Booking the trip was a cinch! Parking and boarding the...More

2  Thank Levans70
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 1 week ago

We are honored that you chose us for your special anniversary celebration. We are also delighted that you took the time to share your experience. It is wonderful to know we are achieving our objective to provide an enjoyable and memorable adventure for our guests....More

Reviewed 2 weeks ago

I've taken the KWE twice now. The folks were absolutely lovely about rebooking our trip due to the Hurricane Irma cancellation. Make sure you bring something to do on board, cell service is very limited. We watched a movie during our return trip which made...More

Thank TurtleWatch09
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 2 weeks ago

We appreciate you taking the time to review, and thank you for acknowledging our customer service. Our guests experience is critical in all that we do. Many like to bring along a good book, deck of cards or game however we play movies on the...More

Reviewed 3 weeks ago

We had never been on the Key West Express so we tried it and LOVED it. We were there in about 4 hours or less. Did not have to deal with traffic. It was wonderful. They have tv's, games, bar, and a concession stand. The...More

1  Thank B7085WPlaural
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 2 weeks ago

We enjoy hearing "loved it" better than anything! Thank you for sharing and please come back soon!!

Reviewed 3 weeks ago

Preferred method of transportation directly to Key West. 3.5 hours to destination can not be beat. Comfortable accommodations. Smooth embarking process. Crew is very knowledgeable and friendly. Food and drinks available. Play cards, games, watch TV, nap or sun yourself on top deck. Travel both...More

Thank Bill G
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 2 weeks ago

We love your wonderful remarks and appreciate your recommendation! We are confused by the one star rating however as your kind words reflect a 5 star experience!!!

Reviewed 4 weeks ago

Our first trip...Wanted to visit Key West, without the time and difficulty of hours of travel, so was delighted to find the Key West Express. Spent the previous evening in Ft Myers and enjoyed an early morning boarding and relaxing and enjoyable ride to Key...More

1  Thank shoke2017
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

So nice to know you enjoyed your first Key West Express experience. We hope you do choose to take future trips especially as it is such an easy getaway from the ordinary day to day routines! You might want to check out our Holiday Vouchers...More

Reviewed 4 weeks ago via mobile

If you have the time and have never been to The Keys the drive can be a fun thing to do. Driving allows for stops along the way. But if your time is limited and you’ve experienced the drive, The Key West Express is the...More

2  Thank dansbfg
KWE_Mgr, Manager at Key West Express, responded to this reviewResponded 3 weeks ago

You are right about the drive...though it is quite scenic it is really long. The boat ride is relaxing, comfortable and no worries about finding a place for your car on the island. There is also something special about watching the gulf waters change color...More

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Questions & Answers
tmccullough99
14 December 2017|
AnswerShow all 2 answers
Response from mjackson2326 | Reviewed this property |
it was great key west cleaned up quick can't even tell
0
Votes
larki103
10 December 2017|
Answer
Response from kellerchar | Reviewed this property |
I'm sorry but I'm not in the area.
0
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larki103
10 December 2017|
AnswerShow all 6 answers
Response from jwh62 | Reviewed this property |
If the ship did break down it is not a regular accorrance.
0
Votes