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ONE Spa at Shutters on the Beach

1 Pico Blvd, Santa Monica, CA 90405-1063
+1 310-587-1712
Review Highlights
Small, good services, but loud

Had a brow wax and tint while staying at Shutters. Also had a gel manicure. Both the esthetician... read more

Reviewed 18 August 2017
San Francisco, California
via mobile
Pleasant massage experience

It is a small spa but did the trick for a vacation massage. It was about $220 for an hour massage... read more

Reviewed 31 March 2016
Washington, DC
Read all 17 reviews
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Breathe deep the ocean air, let go of worldly cares, and experience the wonder of ONE Spa at Shutters on the Beach. At ONE, you will find an extensive menu of custom treatments from Kerstin Florian, Luzern, Hydropeptide, and Omorovicza to relax, revitalize and energize your body and mind. Delivered with the right touch by your superbly trained therapists, they are the perfect accompaniments to ONE's striking design, as well as to the glories of the California coast that await you outside.
  • Excellent50%
  • Very good11%
  • Average23%
  • Poor11%
  • Terrible5%
18 Aug 2017
“Small, good services, but loud ”
30 Mar 2016
“Pleasant massage experience”
1 Pico Blvd, Santa Monica, CA 90405-1063
Santa Monica
+1 310-587-1712
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1 - 10 of 16 reviews

Reviewed 18 August 2017 via mobile

Had a brow wax and tint while staying at Shutters. Also had a gel manicure. Both the esthetician and nail tech were friendly, detail oriented and professional. Scheduling was easy, and I had to make changes a couple of times, and Lucy in reservations was...More

Thank Mediaphyter
Laura M, General Manager at ONE Spa at Shutters on the Beach, responded to this reviewResponded 23 August 2017

Dear Mediaphyter, Thank you for sharing your comments regarding your time at ONE Spa. We pride ourselves on offering an array of top-of-the-line services with some of the best therapists in the area. We are pleased that our staff was able to provide you with...More

Reviewed 31 March 2016

It is a small spa but did the trick for a vacation massage. It was about $220 for an hour massage with tip. The massage was very deep tissue, but I was happy to be there to get the knots out. There is a small...More

Thank Ellen28
Reviewed 16 February 2016 via mobile

I booked a signature treatment : Hammam Detoxifying Treatment, 90 min. This made me feel like a goddess! Massage then body scrub with Vichy shower , wrapped up in a foil with clay mask, scalp massage, Vichy shower again sealed with incredible lotion. Heavenly!! Will...More

Thank Toni W
Reviewed 17 October 2015 via mobile

The Spa is advertised well. After 15 minutes of waiting we were asked to come for treatment. The spa bed was cold and the treatment was rushed. 60 mins was now 40 after waiting. Hairdryer co air and the cheapest on the market. Shower broken...More

1  Thank Jane H
ankverbeeck, Director of Sales at ONE Spa at Shutters on the Beach, responded to this reviewResponded 22 October 2015

Dear Jane H, We are sorry to hear you were disappointed in your experience. Treatments are scheduled to ensure every guest can thoroughly enjoy their spa treatment however it is critical that people arrive on time in order to not delay other guests. Our records...More

Reviewed 24 April 2015

ONE offers OPI, Essie, and Zoya lacquers. I had never heard of Zoya before but my manicurist, Gigi, highly recommended it because the polish is non-toxic. Gigi is the absolute sweetest and you can tell she really enjoys her job. Unlike a lot of manicurists,...More

3  Thank Bronwen R
ankverbeeck, Director of Sales at ONE Spa at Shutters on the Beach, responded to this reviewResponded 22 October 2015

Dear Bronwen R., Many thanks for sharing your feedback with us. Gigi is indeed an amazing nail technician and we love working with the Zoya organic product line. Please let us know when you are able to return to One the Spa. Warm regards, An...More

Reviewed 24 August 2014

Tiny facility with no special qualities, and 3 days post-massage, I'm still up at 3am for ibuprofen. Male gave painful massage despite c/o discomfort. Nice man, but I should have just walked out. Never again!

5  Thank Dc3787
Reviewed 24 July 2014

My wife and I both stayed at the hotel and decided a massage was in order. She did a 90 Rose massage and was absolutely thrilled with the service. I had a deep tissue massage and was equally impressed. It's hotel pricing but worth the...More

Thank Ahg2
Reviewed 8 March 2014

It's okay, the service is good, but not worth the money, it's too overpriced. ((What more can I say its very expensive… I've got to say something since they allow only 100 characters minimum, why trip advisor do you put people under such conditions?))

1  Thank Katerina P
Reviewed 26 October 2012

Situated next to the beach in a remote area of Santa Monica...food is very good but not a lot of vegetarian choices...nice bar...

Thank ILvIndia
Reviewed 15 October 2012

My massage was terrific. Lovely man, who understands that most people having a massage do not wish to be chatted up while getting the service. I guess that ought to be enough for a 5-star rating, but it really isn't, at least not for me....More

1  Thank LATraveller77
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
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