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True Elegance Limousines of Napa offers Wine Tours, Corporate Transportation, Event Shuttles and Winery Tour planning and guidance. Our Wine Tours of the Napa Valley have knowledgeable local people that guide with service and compassion. True...more
Nicholas was on top of his game getting us from San Fran to Napa and back. We left at 8 am and hit a few wineries, hung around St Helena, dinner in Yountville and back in time for folks to get to the airport. Service...More
The driver never showed up and instructed me to call uber. The company then refused to refund my money and I had to get my credit card company to cancel the charge and challenge them. Beware to all as this truly seems like a fraudulent...More
Date of experience: January 2017
Thank Parag C
Bobby M, Manager at True Elegance Limo, responded to this reviewResponded 4 December 2017
I apologize regarding your situation.
Please call us at 707-648-2222 to discuss any remedy. Thank You
Great service, amazing staff! We could've not asked for a better way of transportation. Our driver, Brandee, she waited for us while we visited the wineries, had no problem in meeting any request we had. Very friendly.
We had a terrific girls trip and excellent service with Brandee as a driver. She was personable, knowledgable and a delight to have as our escort in town . We would love to have her every day for our trip!
True Elegance was always very responsive throughout the whole planning. Especially Bobby. Last minute, True Elegance came to Sacramento and picked up the champagne and chocolate we wanted to provide for the guests and they had a table setup when people got off the jet...More
I booked True Elegance Limo for a business event during Super Bowl weekend for wine tasting on Saturday and to Levi's Stadium on Sunday. Both days we were fortunate enough to have Brandy as our driver. Brandy was AMAZING! On time, incredibly prepared, and went...More
I scheduled a towncar airport drop off from Napa to SFO a week in advance and confirmed it the day prior to pickup. THEY NO SHOWED. When I called to ask where the driver was, they said there were a lot of reservations and simply...More
We had 20 people, all wanting to be together as much as possible, drink great wine and be responsible. Renting this limo was so worth it. True elegance was professional and easy to work with every step of the way. Thank you for making our...More
I booked a trip with this company to take me from the airport to a hotel in Napa for business. I used a promo code on their web site that said it was valid Mon-Fri and Sun.
I waited several hours for a confirmation email...More
We had a great time on our Napa Party Bus this past weekend! Michael M. (our driver) was fantastic and made sure that the entire day went smoothly. The bus was spacious and clean and well worth the price. We will definitely be using true...More