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True Elegance Limo

Open today: 00:00 - 23:59
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True Elegance Limo
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Traveller Overview
  • Excellent75%
  • Very good0%
  • Average0%
  • Poor3%
  • Terrible22%
6 days ago
“Do not use!!!!”
1 week ago
“Airport Transportation”
About
True Elegance Limousines of Napa offers Wine Tours, Corporate Transportation, Event Shuttles and Winery Tour planning and guidance. Our Wine Tours of the Napa Valley have knowledgeable local people that guide with service and compassion. True...more
Open Now
Hours Today: 00:00 - 23:59
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Suggested duration: More than 3 hours
Contact
Napa, CA 94558-2912
Website
+1 866-612-3242
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Reviews (27)
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1 - 10 of 27 reviews
Reviewed 6 days ago via mobile

We hired True Elegance for our wedding week, first of all the communication was great until pick ups began! First of all they sent a party bus to pick up 50 people at SFO coming from Ireland. I had their management calling me demanding $700...More

Thank Lisa K
Reviewed 1 week ago

Thank you for taking good care of our clients and getting them to the airport in time for their flight. The service was exceptional and will use your service again when we have clients visiting Sonoma County.

Thank julievasquez
Reviewed 1 week ago via mobile

I was so happy with the service we received. I was planning a surprise birthday party for my husband and was able to customize a beer tour. Marshall, our driver, was professional and courteous. The contact center representatives were easy to get a hold of...More

Thank Joshua M
Reviewed 3 July 2018

I booked a first time trip through the Napa Valley. The staff at True Elegance helped me make reservations at wineries and find spots for lunch and dinner for my friends and I.

Thank genoberst
Reviewed 23 June 2018 via mobile

I highly recommend this company the drivers are very professional one of the driver waited for us for 30 minutes we took longer than expected when we got the driver got out and helped the woman’s to get in the bus very professional

Thank Passenger_5150
Reviewed 11 March 2018 via mobile

This is the worst limo service ever!!! They gave us the wrong vehicle every day - even though we called each day to confirm. The last straw was sending a 4 person vehicle to transport 6 women with luggage to the airport at 3:00 am!...More

1  Thank Susan B
Reviewed 21 February 2018

This is a review for the white 25 Pass Party Bus Limo (Wrap Around) and our driver, Michael. We booked the bus for 7 hours, with pickup and drop off both in Napa. Michael was awesome! The night before, he texted me just to give...More

Thank John T
Bobby P, General Manager at True Elegance Limo, responded to this reviewResponded 23 February 2018

Thank You for your kind words! I will share with Micheal and I'm sure he will be ecstatic about his review.

Reviewed 10 January 2018 via mobile

Horrid. We spent $6,000 for three days of shuttles for our wedding weekend. Starting from the first day they were horrible. Drivers were consistently late, drivers didn’t know the area, poor communication, shuttles too large for certain roads (that every other professional company scouts out...More

Thank SRBurns33134
Reviewed 5 December 2017

True Elegance is reasonably priced.Drivers are courteous and punctual! Their cars are clean and well maintained.

Review collected in partnership with this attraction
Thank toddr955
Reviewed 31 August 2017

Nicholas took care to point out landmarks, and where we were going. He was knoledgable, careful, polite and a pleasure to deal with. The price was very fair, the vehicle a Chrysler 300 sedan imaculate and the pick up smooth. We will on our next...More

Thank KARL H
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