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True Elegance Limousines of Napa offers Wine Tours, Corporate Transportation, Event Shuttles and Winery Tour planning and guidance. Our Wine Tours of the Napa Valley have knowledgeable local people that guide with service and compassion. True...more
I highly recommend this company the drivers are very professional one of the driver waited for us for 30 minutes we took longer than expected when we got the driver got out and helped the woman’s to get in the bus very professional
This is the worst limo service ever!!! They gave us the wrong vehicle every day - even though we called each day to confirm. The last straw was sending a 4 person vehicle to transport 6 women with luggage to the airport at 3:00 am!...More
This is a review for the white 25 Pass Party Bus Limo (Wrap Around) and our driver, Michael. We booked the bus for 7 hours, with pickup and drop off both in Napa.
Michael was awesome! The night before, he texted me just to give...More
Thank John T
Bobby P, General Manager at True Elegance Limo, responded to this reviewResponded 23 February 2018
Thank You for your kind words! I will share with Micheal and I'm sure he will be ecstatic about his review.
Horrid. We spent $6,000 for three days of shuttles for our wedding weekend. Starting from the first day they were horrible. Drivers were consistently late, drivers didn’t know the area, poor communication, shuttles too large for certain roads (that every other professional company scouts out...More
Nicholas took care to point out landmarks, and where we were going. He was knoledgable, careful, polite and a pleasure to deal with.
The price was very fair, the vehicle a Chrysler 300 sedan imaculate and the pick up smooth. We will on our next...More
Nicholas was on top of his game getting us from San Fran to Napa and back. We left at 8 am and hit a few wineries, hung around St Helena, dinner in Yountville and back in time for folks to get to the airport. Service...More
The driver never showed up and instructed me to call uber. The company then refused to refund my money and I had to get my credit card company to cancel the charge and challenge them. Beware to all as this truly seems like a fraudulent...More
Thank Parag C
Bobby M, Manager at True Elegance Limo, responded to this reviewResponded 4 December 2017
I apologize regarding your situation.
Please call us at 707-648-2222 to discuss any remedy. Thank You
Great service, amazing staff! We could've not asked for a better way of transportation. Our driver, Brandee, she waited for us while we visited the wineries, had no problem in meeting any request we had. Very friendly.