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True Elegance Limousines of Napa offers Wine Tours, Corporate Transportation, Event Shuttles and Winery Tour planning and guidance. Our Wine Tours of the Napa Valley have knowledgeable local people that guide with service and compassion. True...more
We hired True Elegance for our wedding week, first of all the communication was great until pick ups began!
First of all they sent a party bus to pick up 50 people at SFO coming from Ireland. I had their management calling me demanding $700...More
Thank you for taking good care of our clients and getting them to the airport in time for their flight. The service was exceptional and will use your service again when we have clients visiting Sonoma County.
I was so happy with the service we received. I was planning a surprise birthday party for my husband and was able to customize a beer tour. Marshall, our driver, was professional and courteous. The contact center representatives were easy to get a hold of...More
I highly recommend this company the drivers are very professional one of the driver waited for us for 30 minutes we took longer than expected when we got the driver got out and helped the woman’s to get in the bus very professional
This is the worst limo service ever!!! They gave us the wrong vehicle every day - even though we called each day to confirm. The last straw was sending a 4 person vehicle to transport 6 women with luggage to the airport at 3:00 am!...More
This is a review for the white 25 Pass Party Bus Limo (Wrap Around) and our driver, Michael. We booked the bus for 7 hours, with pickup and drop off both in Napa.
Michael was awesome! The night before, he texted me just to give...More
Date of experience: February 2018
Thank John T
Bobby P, General Manager at True Elegance Limo, responded to this reviewResponded 23 February 2018
Thank You for your kind words! I will share with Micheal and I'm sure he will be ecstatic about his review.
Horrid. We spent $6,000 for three days of shuttles for our wedding weekend. Starting from the first day they were horrible. Drivers were consistently late, drivers didn’t know the area, poor communication, shuttles too large for certain roads (that every other professional company scouts out...More
Nicholas took care to point out landmarks, and where we were going. He was knoledgable, careful, polite and a pleasure to deal with.
The price was very fair, the vehicle a Chrysler 300 sedan imaculate and the pick up smooth. We will on our next...More