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American Girl Place

Neighbourhood: Central L.A
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Address: 189 The Grove Dr, Los Angeles, CA 90036-6222
Phone Number: +1 877-247-5223
Website
Today
10:00 - 19:00
Closed now
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Hours:
Sun - Thu 10:00 - 19:00
Fri - Sat 10:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 79 reviews
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  • 46
    Excellent
  • 11
    Very good
  • 5
    Average
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  • 6
    Terrible
Great trip

My daughter had a wonderful experience. I felt that it was a very special experience to get her first doll. She got to go into the back room to make her choices for the doll she... read more

4 of 5 bubblesReviewed 3 weeks ago
mrsmommy24
,
Henderson, Nevada, United States
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79 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Henderson, Nevada, United States
Level Contributor
38 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

My daughter had a wonderful experience. I felt that it was a very special experience to get her first doll. She got to go into the back room to make her choices for the doll she wanted and the clothes she chose. Making your own clothes was so cute (probably my favorite). The only thing I wish is the price... More 

Helpful?
Thank mrsmommy24
Lancaster, California
Level Contributor
318 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 27 October 2016 via mobile

I have two granddaughters, and they both have American girl dolls whom they love. I was able to purchase matching dresses for the girls and their dolls. They have several different styles and it was very hard to choose because the selection is so large. This is the place I will return to you next time I'm in Los Angeles.

Helpful?
Thank A_V_Wedding_Lady
Level Contributor
43 reviews
common_n_attraction_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 20 September 2016 via mobile

The setting is perfect for a kids party who wouldn't notice the staff were rude or the food was terrible. The hostess was very rude and perhaps ruined the entire experience for the Children. Nevertheless after being seated in an empty cafe with no ambience or enjoyment we were served with a sweet cinnamon bun to start then savoury vegetables... More 

Helpful?
Thank Liza_n1
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 17 September 2016

The first time we arrived at the AG store I had my 3 granddaughters with me and 2 daughters - a real girl outing!! We were served fabulously and bought 3 dolls. Just carrying those iconic red AG bags around the gorgeous Grove made the evening perfect as strangers would stop my girls to ask who they were taking home!... More 

Helpful?
Thank Susan L
Orange County, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 23 August 2016 via mobile

I REALLY enjoyed taking my granddaughter and grand nieces to the L.A.American Girl store this month! Though it was a 2-hour drive from our home in Mission Viejo, going on a less crowded weekday gave us a leisurely shopping experience in the morning. We all got to watch the hairdressers restyle each doll's hair before lunch too. The children were... More 

Helpful?
Thank kbsartori
Houston, TX
Level Contributor
128 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 3 July 2016

Our local AG shop doesn't have the Truly Me Signature Studio, where you can design outfits for the dolls and tshirts for girls, so this was a special treat. The other locations are Chicago and NYC. The items print quickly and though pricey, like everything there, it was something unique to take home.

Helpful?
Thank msmccorm
Utah
Level Contributor
67 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 31 May 2016 via mobile

Visited on a Tuesday early afternoon. The store wasn't busy at the time and we could take our time looking at all the displays and doll items. The salespeople were friendly and didn't make you feel rushed at all. A must visited for any AG doll lover !!

Helpful?
Thank Runnergirlx2
Novato, California
Level Contributor
27 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 May 2016

We have so much fun at the American Girl Store!!! It is every girl's dream! It isn't just fun for girls but for moms too. The customer service is excellent, they have a nice salon where the dolls can get their hair done and/or ears pierced and there is a Bistro too. We go here every time we go to... More 

Helpful?
Thank bctabby
1 review
1 of 5 bubbles Reviewed 21 December 2015 via mobile

My niece wanted two separate items; however they were out of stock. The store refuses to sell floor items. I was told it was against store policy to remove out of stock items from store shelves. So if you don't a disappointed child shop on line and stay far away this store.

Helpful?
Thank Charles W
Bryan, Texas
Level Contributor
69 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 7 November 2015

Even though we were a few minutes late for the lunch seating, they still let us eat at the cafe. They let us borrow dolls to dine with, and they even brought lemonade in tiny cups for the dolls! The food was quite good, with options for kids, like pizza and mac 'n' cheese, and for adults too (we had... More 

Helpful?
1 Thank Dax892

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of American Girl Place and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?