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Certificate of Excellence
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Address: 27300 Rancho San Carlos Road, Carmel, CA 93923
Phone Number:
+1 831-620-7360
10:00 - 22:00
Closed now
See all hours
Sun - Sat 10:00 - 22:00
Fee: Yes

Refuge is the first American facility dedicated to Hydro-thermal therapy...

Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!

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TripAdvisor Reviewer Highlights

Read all 377 reviews
Visitor rating
  • 283
  • 62
    Very good
  • 14
  • 7
  • 5
Amazing experience!!!

From the massage to the pools, my experience was so relaxing. I feel great! If I am ever in Carmel again Refuge will be on the top of my list.

5 of 5 bubblesReviewed 6 days ago
Sea Cliff, New York
via mobile
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377 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Sea Cliff, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

From the massage to the pools, my experience was so relaxing. I feel great! If I am ever in Carmel again Refuge will be on the top of my list.

Thank fkeenan
Level Contributor
11 reviews
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

We decided to go to this place before driving 3 hours to get back home. So glad we did! Truely relaxing.... clean and beautiful hot, warm and cold pools; great wet eucalyptus steam sauna and a spacious dry sauna with gorgeous view. Spent 2 hours there and feel relaxed and refreshed. They had 2 for 1 admission due to the... More 

Thank Zenda M
San Mateo, California
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

If you have a couple of hours to relax this is the perfect spot. The experience started with the BEST eucalyptus steam room to warm you up and open your airways. Then it was off to the cold plunge pools and warm pools. My therapist Jessica gave me one of the best, intuitive deep tissue massages. I only had a... More 

1 Thank anchen2016
Carmel, California
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 4 weeks ago

My husband and I spent a couple of hours here for our 19th Wedding Anniversary, it was the most relaxing, invigorating and spiritual. I absolutely loved it and would definitely recommend it to everyone who has been to try it at least once. We come to the area often and I am surprised that I have not heard of the... More 

Thank Brandizzle73
Salt Lake City, Utah
Level Contributor
144 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 373 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

My friend and I were talking yesterday about our visit to the Refuge 3 months ago. Both of us still feel the sense of peace and renewal that we found on our visit. We ended up arriving at night and I feel that the darkness added an element to the experience that was essential. First off the place is beautiful,... More 

Thank Kbecjeans
2 reviews
4 of 5 bubbles Reviewed 22 January 2017

A unique, amazing experience!!! My only feedback would be heaters of some-sort in the area you wait for your massage appointment!

Thank Laura M
Level Contributor
88 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 8 January 2017 via mobile

If you plan to be within the Carmel area or passing through, this place is a must to consider for a complete mind- body regevenating experience. Try to book a massage appointment ahead of time which is great value to gain entrance fee to the facility as well. We were not lucky enough to get appointments due to the busy... More 

1 Thank Quin M
Boston, Massachusetts
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 January 2017

When I saw a local magazine's article about The Refuge, I knew I would go. I wish I lived in the area to go regularly. It was so relaxing. The hydro cycles were helpful and fun. The beauty of the area with water and fire centers were great. My massage was good, yet she missed by over massaging weird places... More 

Thank gbh2016
San Jose, California
Level Contributor
198 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

I was really impressed by this place. First off, the massage was very high quality. I always appreciate a masseur who provides an assessment at the end and who tailors the service to your need. Randy was very, very good. The grounds are very enjoyable. Note: you have to be silent! I thought I did very well. Not easy for... More 

Thank Mike95128
San Ramon, California, United States
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 December 2016

If you are looking for a special experience this is it! Treat yourself and your loved one to an afternoon of health and relaxation! The ambiance is spectacular, the experience is priceless. If you need something to take you away from the hustle and bustle of everyday life this is it! The whole experience is invigorating and relaxing at the... More 

Thank Josie243

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?