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Thunder Mountain Bikes

#34 of 151 Tours in Sedona
Sedona, AZ, USA
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About Thunder Mountain Bikes
Thunder Mountain Bikes - your one-stop bike shop to ride Sedona. New name, same shop! Providing all levels of bikes to demo, maps and trail info. The best in apparel, accessories and components. We have a full service department to get you back on the trail quickly! Located in the heart of Sedona, come on over and we'll help find your Sedona experience.
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Hours Today: 09:00 - 18:00
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Thunder Mountain Bikes
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Beth D wrote a review Mar 2021
Somerset, Wisconsin4 contributions
Thunder Mountain has top quality bikes for rent but provides very poor guidance. We asked several questions re trails (no maps) and level of difficulty which I had researched and called in advance to inquire. We were directed to the Adobe Jack trailhead which is accessible from Thunder Mountain. The trail is very difficult, what they deem intermediate. My family of four walked our bikes nearly the entire trail. We rented four bikes for the day and returned them within 2 hours. If you want access to a nice, easy trail, through scenic mountains, look elsewhere. Again, great bikes but a 5-star outfitter would have said, look folks, this may not be what you expect and direct us elsewhere.
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Date of experience: March 2021
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Gern wrote a review Jan 2021
Los Angeles, California1 contribution
They want your money, and that is it. They sent my family to a very difficult trail, even though I told them when we booked that my kids were not expert riders and we did not want anything too challenging. We went all the way back for options, but the only other option was a far drive. They didn't seem to care a bit about our satisfaction, as they flatly stated, "absolutely no refunds". Be warned, once you give them your money, you are on your own...
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Date of experience: January 2021
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Paul M wrote a review Dec 2020
2 contributions
My friends and I rented bikes here. The staff was thoroughly unfriendly. Seemed like it was a real bother for them to make sure the bikes were set up properly for us. They just brought out my bike and left it by the rack. I knew it was my bike because it had my name on it not because anyone asked me to come over and make sure that it was set up properly for me. When I asked one of the employees to lower the seat for me he did it begrudgingly and then just walked away once again not asking to make sure that it was ok or if I needed anything else. One of my group asked them if they set up his dropper for his weight and he was assured that they did. He noticed a minute after leaving the shop that it was absolutely not and it was dropping on him. I would never rent from them again and I would encourage others to look elsewhere.
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Date of experience: November 2020
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Armrod wrote a review Sep 2020
Fort Lauderdale71 contributions29 helpful votes
I reserved a Revel before I got there and James pointed me to a perfect trail for my abilities (Cokcksomb, Aerie, Ground control.) James warned me I’d want to buy a Revel after riding that bike! And he was exactly right!! (Guy must be a mind reader. Being around the vortex all the time I guess.) Thunder Mtn bikes and James awesome combination!
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Date of experience: September 2020
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Response from Michael C, Manager at Thunder Mountain Bikes
Responded 17 Sep 2020
Hello! Thanks for the awesome review and your business. We are stoked to hear you had an awesome time. Stop by and see us again! Thanks!
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David C wrote a review Jun 2020
Atlanta, Georgia4 contributions1 helpful vote
Guys trip to take on the Sedona trails. Been to many other places and had bad experiences. Not at OTE. We rented 3 premium bikes Bronson, Revel Rascal and a Ripmo. All 3 bikes we're ready when we arrived. Free tailgate pad to protect the truck. Bikes were all 2020 models and in great condition. I blew a tire on day one and my buddy had a spill and had issues with the shifter. No agro from the OTE team. They got us straight back out the door with no charges. Team were all super friendly. Set us up perfectly on what trails to ride to get best experience!! Super highly recommend!!! Cheers from Spencer. Al and David
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Date of experience: June 2020
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