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Arizona Biltmore Spa

2400 E Missouri Ave, Arizona Biltmore, Phoenix, AZ 85016-3197
+1 602-381-7632
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Review Highlights
Inflexible

My business host paid for a massage for me. When I arrived, everything went well until my name was... read more

Reviewed 4 days ago
MountainMurf
,
Kansas City, Mo.
Relaxing at the Biltmore

While the facility was a bit small, it was well decorated and maintained. The staff was very... read more

Reviewed 11 May 2017
Jim and Delmy G
,
Milwaukee, Wisconsin
Read all 38 reviews
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Overview
  • Excellent37%
  • Very good23%
  • Average23%
  • Poor15%
  • Terrible2%
11 May 2017
“Relaxing at the Biltmore”
27 Aug 2016
“Enjoy, it won't be cheap!”
LOCATION
2400 E Missouri Ave, Arizona Biltmore, Phoenix, AZ 85016-3197
Camelback East
CONTACT
Website
+1 602-381-7632
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Reviews (38)
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1 - 10 of 37 reviews

Reviewed 4 days ago

My business host paid for a massage for me. When I arrived, everything went well until my name was called by a male masseuse. I informed him that my preference was for a female. He said no problem and I returned to the waiting room....More

Thank MountainMurf
Reviewed 11 May 2017

While the facility was a bit small, it was well decorated and maintained. The staff was very friendly and helpful. I never felt crowded, and really only saw another 3-4 customers the whole time. My masseuse was a gem. She is very good at what...More

Thank Jim and Delmy G
Reviewed 30 April 2017 via mobile

Like many other reviewers I was disappointed in the spa. While the staff were all friendly and helpful the overall condition of the spa was sad. The Arizona Biltmore is a historic destination. The spa was added many years later and hasn't received the same...More

1  Thank Steve A
Reviewed 28 February 2017

Given how fabulous the hotel is and how many amazing spas there are in Phoenix, tis was a disappointment. A BIG disappointment. It was more a place to "see and be seen." It was crowded and noisey. Even the treatment rooms were not quiet. I...More

Thank kaymcclain3
Reviewed 27 August 2016 via mobile

Excellent service, staff was discreet and helpful. Called beforehand for a reservation and got a quote for service, although nobody mentioned there would be a 20 percent surcharge.

Thank demandingBelgium
Reviewed 18 March 2016 via mobile

I've been to spas at several great hotels....this one disappointed me. While it is clean and friendly, the facilities are small. The massages were rushed for all three of us - 50 min massages that totaled over $500? Another lady was checking out after a...More

1  Thank IowaTraveler50021
Reviewed 10 December 2015 via mobile

I decided to have a massage while I was on vacation and was very glad that I did. The spa was very accommodating and the atmosphere was so tranquil. It made the experience very relaxing.

Thank krystyna S
Reviewed 24 November 2015

I have visited other Waldorf Astoria spas, and expected much more. My massage therapist did an excellent job; however, the atmosphere in the spa did not measure up. Taking into account that the property is aged, I still think more could be done to make...More

Thank ArtiesBear
Reviewed 15 November 2015 via mobile

So disappointing to be staying at the magnificent Arizona Biltmore and the spa not live up to the rest of the property. Expecting posh surroundings, I feel like I'm sitting in a doctor's office. Nothing to write home about here. Just basic amenities. They do...More

1  Thank MCKNJ
Reviewed 11 June 2015

I had a very relaxing time. The therapist was great. It was one of the best foot treatments I have ever had. I would recommend anyone go here.

Thank Rudy K
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