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El Refugio Spa Garden

Certificate of Excellence
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Address: Camino Real - Barrio San Vicente, Banos, Ecuador
Phone Number:
+593 3-274-0482
Website
Today
07:00 - 20:00
Open now
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Hours:
Sun - Sat 07:00 - 20:00
Recommended length of visit: 1-2 hours
Description:

We are an Ecological Spa that offers alternative therapies. We treat you as...

We are an Ecological Spa that offers alternative therapies. We treat you as a whole person: mind, body and spirit in a space of 80 thousand meters of fruit orchards, flower gardens and ecological trails that pass between plants, flowers, natural springs, pure air, contact with mother nature and warm reception from the staff

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TripAdvisor Reviewer Highlights

Read all 288 reviews
Visitor rating
  • 57
    Excellent
  • 18
    Very good
  • 4
    Average
  • 4
    Poor
  • 1
    Terrible
Very relaxing and reasonably priced

I went for a 90 minute massage and the steam box. The massage was wonderful and I went back for a 2nd one during my month long stay. The steam box was interesting, but the shock... read more

Reviewed 4 weeks ago
Amy H
,
New York City, New York
via mobile
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288 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Level Contributor
6 reviews
Reviewed 2 weeks ago

Charging 15 $ per person just for the swimming pools (two kids pools, one way to hot jacuzzi, and another a little bigger one, though not big enough to swim longer than 30 seconds...) simply is too much.

Helpful?
Thank Sofia S
New York City, New York
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

I went for a 90 minute massage and the steam box. The massage was wonderful and I went back for a 2nd one during my month long stay. The steam box was interesting, but the shock of cold water was not what I expected I just wanted to stay warm! But then had the massage and it helped loosen the... More 

Helpful?
Thank Amy H
camrose, alberta
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 30 March 2017 via mobile

We visited this spa in March 2017. We did the barefoot walk and screamed, forgave ourselves and others. It was an insightful experience. We followed up with the steam box. What an amazing experience.

Helpful?
Thank wendymm
New York City, New York
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 17 January 2017 via mobile

I went for a 90 minute massage and the steam box. The massage was wonderful and I went back for a 2nd one during my month long stay. The steam box was interesting, but the shock of cold water was not what I expected I just wants to stay warm! But then had the massage and it helped loosen the... More 

Helpful?
Thank Amy H
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments. It’s great to hear you had such a good experience. Hope to see you again in the near future EL REFUGIO SPA GARDEN More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 January 2017 via mobile

Relaxing but a little pricey. We had the place to ourselves for the morning. They bring you tea at the hot tub and you end with pineapple. Lovely views!

Helpful?
Thank Joy R
ELREFUGIOSPA, Propietario at El Refugio Spa Garden, responded to this review
Google Translation

Estimada, Gracias por su calificación, nos agrada saber que disfruto su vista al#ELREFUGIOSPA, nos esforzamos para que siempre el cliente... More 

London, United Kingdom
2 reviews
Reviewed 2 January 2017 via mobile

If you're looking to restore some energy after much of the 'exploring' you'll be doing in Baños, make sure you visit 'El Refugio' Spa. The selection ranges from traditional treatments, to new & exciting ones (try their mud bath!). They're premises are beautiful and conveniently located away from noisier areas (the box steam treatment overlooks one of Baños beautiful silent... More 

Helpful?
Thank DiabloMorgan
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments. It’s great to hear you had such a good experience. Hope to see you again in the near future More 

Cape Coral, Florida
Level Contributor
342 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
Reviewed 9 December 2016

The massage was very average. The Therapist did not connect, and although I speak Spanish very well, was very quiet. She did an OK massage... I have had over 500 massages, and this was not the worse, but definitely not very well done. The massage bed was very small, not not very comfortable.

Helpful?
Thank diver34118
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

I am really sorry you did not enjoy the massage, but thank you for your nice words about EL REFUGIO SPA GARDEN, We just forwarded your suggestion to our Management. I send you my best regards. More 

Chicago, Illinois
Level Contributor
5 reviews
Reviewed 26 November 2016 via mobile

We did the pools, the mud treatment and the ear cleaning. The pool were nice and clean. Luckily, it wasn't busy when we went so we had the whole place to ourselves. The mud treatment was interesting. We thought we were supposed to bathe in mud. In fact, they just bring you a bowl of hot mud for you to... More 

Helpful?
Thank Keiko A
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 9 November 2016 via mobile

The prices are extremely reasonable. The staff was lovely and took care, of our needs. I celebrated my birthday there and I received a free service. The ladies even sang for me. They were lovely. We tried the steam box treatment, facials, foot massage, and warm stone body massage, which was superb. The views are amazing!!! Highly recommended.

Helpful?
Thank Laura B
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thank you for sharing your photos, we like to know that I enjoy your sight to #ELREFUGIOSPA, we strive so that the customer is always satisfied, we hope to visit us again soon. More 

Puyallup, Washington
Level Contributor
35 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 11 October 2016 via mobile

I went with some folks I met while traveling in Banos to do the baños deal cajones. I don't like heat or saunas, but this is actually something I plan on doing again. The entire experience takes about an hour. The staff was wonderful and the facilities were great (including the bathrooms which over look the canyon and river). The... More 

Helpful?
Thank Cortneyse14
ELREFUGIOSPA, Director de Relaciones con Clientes at El Refugio Spa Garden, responded to this review

Thanks for your positive comments, it’s great to hear you had such a good stay en EL REFUGIO SPA GARDEN . I send you my best regards. More 

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Questions & Answers

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  • I have a family of 7. Can your tour accommodate all of us together?
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