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Buquebus

788 Reviews
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Buquebus

788 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Avenida Antartida Argentina 821, Buenos Aires C1104AAH Argentina
Getting there
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Premium Tigre Delta and San Isidro Tour from Buenos Aires
Cultural Tours

Premium Tigre Delta and San Isidro Tour from Buenos Aires

93 reviews
Swap the busy streets of Buenos Aires for the waterways of the Tigre River Delta on a day trip that’s ideal for first-time visitors. You’ll see a more provincial side of the region as you explore the cobbled streets of San Isidro. Plus, you'll escape the crowds on land during a canal cruise on the delta.
US$79.00 per adult
788Reviews107Q&A
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TravelGirl07 wrote a review Sep 2020
1 contribution3 helpful votes
I pre-purchased tickets way in advance for a trip scheduled March 2020. Due to COVID-19 Argentina closed its borders and the trip was cancelled. I submitted a refund request and was told I would receive 70% back of the $400 I paid. I asked if it was possible to get the entire amount back since all trips were cancelled and was advised no, based on the ticket agreement. I accepted that and asked when I could expect the refund. I was informed I would see the refund back on my credit card in 90 days. At 90 days I followed up and no reply. I have emailed now on numerous occasions but am not getting any replies and the refund never occurred. I would advise anyone to wait to purchase tickets and not buy in advance because they do not honor their refund policy.
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Date of experience: March 2020
3 Helpful votes
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jonahNJ wrote a review Jul 2020
Pennington, New Jersey10,780 contributions515 helpful votes
+1
While in Buenos Aires, my wife and I decided to spend a day in Uruguay, specifically Colonia del Sacramento. We arrived about an hour early which provided us plenty of time to check in at the terminal, go through customs/immigration and then board the ship. I highly recommend arriving early in order to avoid the rush and obtain a good seat. The ship (including the restrooms) was very clean and the staff helpful. Food and beverages are available for purchase from a café and there is also a boutique that is opened approximately 15 minutes after the ships sets off and closes approximately 15 minutes before arrival. While there is a first class area with reserved seating, it did not seem so much better than economy to justify the cost. Note that the disembarkation in Uruguay can take a bit of time since the terminal is smaller and the lines through immigration/customs will take longer. The process will be a little shorter for those without luggage. This was a very efficient way to travel the 1 ½ hours between Argentina and Uruguay if one is making the short journey from Buenos Aires to Colonia del Sacramento.
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Date of experience: February 2020
2 Helpful votes
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Neil O wrote a review Apr 2020
London, United Kingdom19 contributions47 helpful votes
. On Saturday 25th January 2020 I took the midday Buquebus ferry from Buenos Aires to Colonia and then the Buquebus coach to Montevideo. The Buquebus terminal in Puerto Madero was easy to find. Inside, on the ground floor, it is like an international airport terminal with Check-In and Bag-Drop desks with destination boards above them. There are also food outlets, shops and a Money Change machine. I showed the paper ticket (that I had printed at my home in London) and my passport at the Check-In desk for Colonia. If I had had any luggage it would have been checked in here. My passport was returned along with a flimsy strip of tickets, like till receipts. [Look after them, you will need them for various parts of the voyage. One of the tickets has a code for 20 minutes of free wifi usage on the boat.] I took the escalator to the second floor. At the top there is a security check and your hand baggage is put through a scanner. Then you zig-zag up to the Emigration booths. In each booth there is an Argentinean Emigration official and a Uruguayan Immigration official. The Argentinean official took my passport, stamped one of the string of tickets, and then passed everything to the Uruguayan official who was sitting beside him at the same desk. I then had to join another queue in the opposite direction in order to get back to the Uruguayan Immigration official and recover my passport and string of tickets. From Emigration-Immigration, a passage leads to a coffee stall, toilets and a waiting room with a variety of seats including sofas. There is a huge notice about gates (Puertas A, B and C) that is irrelevant, as there is only one access point (gate) to the Colonia boat. (Everybody knows that - except you!) I was in the waiting room an hour earlier than the departure time and people had already started to queue in front of the “gate.” Soon the queue went all around the football-pitch-sized room. I could not understand why people would stand queuing for an hour in order to take an hour-long trip on the ferry. I thought maybe, just to get a window seat, but when I got on the boat, all the seats were “gone”; they were occupied either by a person or by their bags. [This was not the case on the return journey some days later. See my Tripadvisor review dated April 2020 “Buquebus: Montevideo to Buenos Aires via Colonia”] To get on the boat, you hand in the till-like ticket labelled “Manga.” Just inside the boat there is a Bureau de Change manned by persons. I wanted to exchange some US dollars for Uruguayan pesos. Some legal requirement meant I had to wait until 15 minutes after the boat had set sail in order to change the money. Elsewhere on the boat there is a bar, coffee shop and a Duty-Free shop where I bought some over-priced Irish whiskey. The boat left on time, I felt no motion on the boat. I think the sea was calm that day. At Colonia, vehicle drivers and their passengers were asked to go down to the car deck before the foot passengers queued to disembark. This did not delay the disembarkation of the foot passengers. In the Colonia terminal there were airport-like carousels to collect your luggage and a Customs area that I walked straight through. In the exit to the terminal, there was a snack kiosk and toilets but no Bureau de Change. There are bays of coaches immediately outside the terminal door. You give the driver one of the till-like tickets in order to board the modern and comfortable coach. [See my Tripadvisor review dated April 2020 “Buquebus: Montevideo to Buenos Aires via Colonia”] The non-stop coach took two hours through the Uruguayan countryside to reach the Tres Cruzes (Three Crosses) main bus station in Montevideo, which is also a huge shopping mall. There was a toilet at the rear of the coach, but I never used it. There is an organised queuing system for taxis at the main exit of the Tres Cruzes bus station.
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Date of experience: January 2020
2 Helpful votes
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WImom wrote a review Apr 2020
Fond du Lac, Wisconsin2,342 contributions424 helpful votes
Booked tickets through book@coloniaferrry.com as their own website does not allow foreign credit cards as a payment. It was actually for Seacat (owned by Buquebus) but bear in mind that Buquebus and Seacat are the same. Book@coloniaferry.com has good command of the English language and gives prompt replies. They will take foreign credit cards although it is not refundable. After seeing historic Colonia, we walked back to the bus terminal to get our luggage which is about a 5 minute walk to the ferry terminal. Would suggest to get to the ferry terminal about 50 minutes before departure. Need to register, check your identification, go through security, then through Uruguay and Argentina border patrol, and stand in line to get a better seat on the ferry. We did check our luggage which was nice not to haul our luggage around on the ferry plus the inconvenience of lugging it on and off the ferry with crowds. After exiting the border patrol area (where they stamp your passport leaving Uruguay and again, when entering Argentina) you will go to second floor in a holding area. The large sign indicating departures was not working. There were multiple lines with many people so needed to go to the front to ask what line is the correct one. that part was not very organized. Nice to get a window seat on the left side of the ferry where you will get a better view of Buenos Aires upon arrival. Don't sit in the first rows of the ferry as the air does not circulate well there and it is hot. The ferry has a very nice gift shop which accepts USD cash or credit cards. Upon arriving in Buenos Aires, you claim your luggage on a conveyor belt and leave. It is an hour and 15 minute ferry ride from Colonia to BA. Uber is readily available upon departure which is less expensive than a taxi in Buenos Aires.
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Date of experience: January 2020
2 Helpful votes
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Lilly wrote a review Mar 2020
6 contributions13 helpful votes
Great way to visit Montevideo. If you only have a day it is cheaper to purchase a day tour rather then a day return. Also you have a bit more time to spend in Montevideo if you decide to take the tour. There is food and hot drinks available onboard. When you arrive in Montevideo as you exit buses are waiting to take you around. It is well organised. Argentines are interesting people and very friendly but staff at the buquebus are rude and unhelpful. Don't let that put you off, just go and enjoy the trip. If you have lunch as a part of the tour, go for meat, anything else is not very nice. There is plenty of food around to buy. Montevideo is a great place.
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Date of experience: February 2020
2 Helpful votes
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