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St Lucia Tours & Charters

#3 of 6 Boat Tours & Water Sports in St Lucia Features Animals
1 McKenzie Street | Dolphin Centre, St Lucia 3936, South Africa
+27 35 590 1259
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Review Highlights
Unfair reservation system

I'm sure the whale tours are great and all, and we were really looking forward to it. We were... read more

Reviewed 2 weeks ago
Sandor K
via mobile
Hippos and crocs....

We booked with Advantage Cruises (they have a shop in the main street) and went on the 4pm boat... read more

Reviewed 18 March 2017
GoLiveYoung
,
Abergavenny, United Kingdom
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From end May till December the mighty 40ton Humpback Whales migrate alongs the KwaZulu Natal coastline to breed and calf, this is where legal permit holder, Advantage charter operates their boat based whale watching operation since 1998! Our staff is highly trained as qualified marine skippers, they will handle the boat with care, being a surf launch there is always a safety issue, so please do not be upset if the captain is very strict. The Captain's word is law!! This trip is a direct high energy surf launch and we need 3 hours of your time to complete the tour - within season you are Guaranteed to see a Humpback Whale, if you do not see a whale you get 40% refund after the trip - In case of bad weather, rough sea, Sandbanks or tidal issues trips can be cancelled at the last minute - we will not cancel a trip just for no reason, so please respect our decision if we cancel a trip - your R$'s is our income, so obviously we prefer to do the tour and take you out and let you see those magnificent whales and other ocean mammals, but sometimes we do have to cancel trips - we will not tolerate people fiddling around with cameras and backpacks if we have to launch and give our safety briefing - and our captain will have to be strict - IF there is any concern about an equipment issue, my competent staff will deal with it there and then, fixing everything before we head out to sea - and if this results in a delay , please just bare with us - this is not an easy operation as we have a surf launch and no harbor, so we will sometimes encounter hassles on the each, but we have done this since 1998 so we know what we are doing - it is also a very expensive operation, so in the beginning of the season if we do find we have only limited clients we will make the decision to cancel the trip as it might not be financially viable - we appreciate you using our web page to have all your questions answered and do a direct online booking - We also have the legal iSimangaliso Wetland Park Authority concessions for 2hour hippo/croc boat cruises and deep sea Game Fishing - find much more daily pics and description on FB under St Lucia Tours
  • Excellent49%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible12%
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Closed Now
All hours
Hours Today: 08:00 - 17:00
Suggested Duration: More than 3 hours
LOCATION
1 McKenzie Street | Dolphin Centre, St Lucia 3936, South Africa
CONTACT
Website
+27 35 590 1259
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Reviews (157)
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1 - 10 of 105 reviews

Reviewed 2 weeks ago via mobile

I'm sure the whale tours are great and all, and we were really looking forward to it. We were booked on one, written down in the book as well. We were told to come back anytime that evening to pay (we had to go to...More

Thank Sandor K
Reviewed 18 March 2017

We booked with Advantage Cruises (they have a shop in the main street) and went on the 4pm boat. The large boat was full so we went on Fannas - which seats 40 on a single deck, but only had about 15 people on it....More

Thank GoLiveYoung
Reviewed 5 January 2017

The St Lucia Estuary is a world heritage site and shows off an abundance of wildlife on any given day. We found a great way to see it was from the river estuary itself with an approximate 6km/2hr boat cruise - a great way to...More

Thank Jonathan D
Reviewed 17 November 2016

"Advantage" tour's boat was for some 10 peoples ,we embarked on boat ,then tractor push it on the water,and there was very bumpy start on ocean's waves.Then we sail some few kilometers engine was off ,and captain began look for whales,and waves rocked our boat....More

Thank Michael L
Reviewed 16 November 2016

You will be experience a lot of hippos on fairly close range. Great trip on a sunny day, best avoided on a cold/rainy day as lack of shelter. Bar onboard for drinks. 2 hours boat trip which is enough to experience the river and animals.

Thank Philiph S
Reviewed 24 October 2016

Recommended by the hotel as the best way to see the wild life on Lake St Lucia, this was a bit special. They were past masters at finding the hippos, plus crocodiles and dozens of different kinds of bird life. We've been game viewing many...More

1  Thank John F
Reviewed 24 October 2016 via mobile

We have seen whales and dolphins. It was very nice. We went in the morning. After 1 hour we saw a lot of whales, also little ones.

1  Thank Dieuwertje O
Reviewed 18 October 2016 via mobile

My husband and I have always wanted to go whale watching and when we were in st lucia in september we decided to go with advantage safaris.the Ladys at reception were so helpful and friendly.we then decided to go on the hippo and croc cruise...More

1  Thank Jacquelene P
Reviewed 17 October 2016 via mobile

We were on the same trip as Mr. Don from birmingham! Well it was an awesome experience I am terrified of the ocean and the captain made me feel so safe, I even walked around on the boat apon asking all the guests to rotate...More

1  Thank Zander007
rixx, Manager at St Lucia Tours & Charters, responded to this reviewResponded 18 October 2016

Dear Zander, thanks very much for your kind review, it is greatly appreciated . It is always important for us to know what our clients think not only of what they SAW on their trip/cruise/safari, but also how our staff handled our guests. Hope to...More

Reviewed 13 October 2016 via mobile

Not a good trip - Especially in October! We had a horrendous 'Whale wishing' trip! The weather was changeable but they said the tour was going ahead so obviously we trusted their judgment ...... DONT! The weather was awful and I would say that 40per...More

1  Thank donfambhx
rixx, Manager at St Lucia Tours & Charters, responded to this reviewResponded 18 October 2016

Dear Don, sad to hear that you found the trip horrible, from the 30 other people that were onboard the vessel the rest of the people were very happy about the cruise - and yes, although there WAS Humpback whales spotted, it was not VERY...More

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Questions & Answers
jolee4
27 September 2016|
Answer
Response from rixx | Property representative |
Dear Jolee, yes, we operate in St Lucia South Africa, and our whale watching season is from 1 June till 1 December annually - in this period of time, if you go out with us, and you have NOT seen a whale after 2hours on the... More
0
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jolee4
27 September 2016|
Answer Show all 4 answers
Response from rixx | Property representative |
Dear client of ours - we cannot guarantee sightings of dolphins, that is a huge bonus if we find schools of dolphin frolicking around the boat - but until the end of November annually we guarantee a sighting of a Humpback... More
0
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Matty L
15 July 2016|
Answer Show all 2 answers
Response from rixx | Property representative |
Hello dear client, we have been whale watching since, 1998, the amazing whales don't go nowhere, they are seen throughout the day, but from a ''windy day'' perspective and if it is good to launch or not, the very first trip... More
0
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