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Diamonds International

422 S Franklin St, Juneau, AK 99801
+1 907-586-6363
Review Highlights
What a Ripoff!!

We did an Inside Passage cruise on Holland America. The boat calls into several ports on the... read more

Reviewed 2 days ago
Robyn H
Melbourne, Australia
via mobile
Looking for Blue Diamonds

My wife and I went to Diamond International in Juneau to look for some blue diamond ear rings, we... read more

Reviewed 4 weeks ago
Richard L
Cheboygan, United States
Read all 49 reviews
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  • Excellent40%
  • Very good12%
  • Average10%
  • Poor8%
  • Terrible30%
2 days ago
“What a Ripoff!!”
1 Jul 2016
“sales tactics are harsh”
422 S Franklin St, Juneau, AK 99801
+1 907-586-6363
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Reviews (49)
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1 - 10 of 49 reviews

Reviewed 2 days ago via mobile

We did an Inside Passage cruise on Holland America. The boat calls into several ports on the cruise. There was a Diamonds International rep on board who was Rey keen to extol the virtues of the business and Tanzanite in particular. I stupidly got conned...More

Thank Robyn H
Reviewed 4 weeks ago

My wife and I went to Diamond International in Juneau to look for some blue diamond ear rings, we were assisted by Garth and with some efforts he was able to find what we were looking for, he was pleasant, professional and accommodating. We were...More

Thank Richard L
Diamonds Intern... C, Manager at Diamonds International, responded to this reviewResponded 2 days ago

Dear Mr. Richard, Thank you for taking the time to review our store. We appreciate all feedback and are pleased to hear of your lovely experience with Garth, we will be sure your compliment is received! We hope you enjoyed your cruise vacation and visit...More

Reviewed 31 October 2016

We went in just to get our cruise charm and my son who trailed me a bit commented that I was "stalked" like a seal by an hungry Orca. So true! If and only if you are willing to dicker, and walk away do NOT...More

1  Thank Maureen L A
Reviewed 13 October 2016 via mobile

Went in to exchange wrong size watch band purchased on another cruise. No exchange possible. Bought one that fit but it was broken. Exchanged that in other store at next port. Before we left my husband was talked into buying me a ring chosen by...More

2  Thank Sandra C
Reviewed 15 September 2016

We were told about Diamonds International while on our cruise ship the Norwegian Pearl. The store is one of the first one will see when coming into Juneau from the cruise ship area. Quality of items is good.

1  Thank mini
Reviewed 14 September 2016 via mobile

Lots of beautiful jewellery but some hefty prices too. Unless you are specifically wanting something it's just nice to browse. They offer you free charms/gifts to get you into the store and this becomes abit tiresome after awhile. Happy to just enter and have a...More

Thank malleegirl
Reviewed 8 September 2016

We ordered two rings from them in Ketchikan, but found one of the two that fit my wife in the Juneau store. Alex and Gaby helped us switch our order and we walked out with one of the two rings that fit perfectly. We struggled...More

Thank lsmonroe
Reviewed 10 August 2016

If I win the lottery, there is much to get here! They expect you to come in and get your "free charm" and of course they want to show you their products. We were helped by the sweetest guy, not pushy, and I was looking...More

Thank carol s
Reviewed 6 August 2016

They had so many gems it was hard to see them all, but alas they were very nice. But you must know it is there duty to sell you something, Almost like a used car sells man. I am sure the prices were really a...More

Thank Clay S
Reviewed 22 July 2016

What exceptional and warm service from Laura Huezo aka the temptress and Jack Dialaui (manager extraordaire), who gave me great deals on the pieces I purchased from Tanzanite International/Safi Kilima here in Juneau. So worth coming in just for the charm bracelet but ended up...More

1  Thank Nick T
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