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Era Helicopters

#21 of 81 Tours in Juneau
Features Animals
6910 N Douglas Hwy, Juneau, AK 99801
+1 907-586-2030
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Review Highlights
Once in a lifetime thrill

My friend and I had been told to do a seaplane flight over glaciers while in Juneau but we wanted... read more

Reviewed 26 September 2017
Michele D
,
Melbourne, Victoria, Australia
via mobile
Great tour

Did the helicopter tour to Taku glacier. We did have issues due to miscommunication in the email... read more

Reviewed 16 September 2017
itzatrip
,
Albany, New York
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Overview
  • Excellent94%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“norris glacier” (37 reviews)
“dog camp” (46 reviews)
“helicopter ride” (88 reviews)
LOCATION
6910 N Douglas Hwy, Juneau, AK 99801
CONTACT
Website
+1 907-586-2030

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1 - 10 of 421 reviews

Reviewed 26 September 2017 via mobile

My friend and I had been told to do a seaplane flight over glaciers while in Juneau but we wanted to walk on one, so did the Taku Glacier with Era Helicopters. We were picked up at the pier and taken by bus to the...More

Thank Michele D
Reviewed 16 September 2017

Did the helicopter tour to Taku glacier. We did have issues due to miscommunication in the email. Our email said to meet at the headquarters not at the ship pier. We tried calling twice to confirm and could not get an answer. We finally decided...More

Thank itzatrip
Reviewed 14 September 2017

1st Helicopter ride, loved it! Katie was our pilot and she was very sweet and shared information on the ride to the glacier. This was a once in a lifetime adventure and we are so glad we selected this. Everyone was professional and made sure...More

Thank RememberWhenAJ
Reviewed 27 August 2017

We took the Dog Sledding Adventure by Helicopter excursion from our 14-day Alaskan cruise aboard the Holland Americas’ Ms Amsterdam. The cost of this excursion was $649.95 pp. As if just getting the chance to fly in a Eurocopter AS-350B2 Helicopter over Alaska isn’t cool...More

2  Thank TomD29
Reviewed 20 August 2017

Beware this provider. Cancelled with one hour notice today. "two helicopters having mechanical issues". 1. Don't you do your maintenance? 2. Left us with no alternatives at the last minute. Ruined our day in Juneau. Basically told tough luck.

Thank ohioakron
Reviewed 16 August 2017

We went dog sledding on the Glacier and these guys got us there and flew over the glaciers what a fantastic trip it was,,

Thank Eddie B
Reviewed 5 August 2017

Thanks very much to Andy for taking the effort to ensure that we got to go to the glacier, even though they wanted more passengers on the 4:30 pick up at the ship. We were very pleased to be taken care of, Joe was our...More

Thank Alvin A
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 7 August 2017

Andy is great, isn't he? Nothing beats flying the Taku. So happy you were able to join us! -Mandy

Reviewed 4 August 2017 via mobile

My wife and I booked the Helicopter and Dog sled tour. What an experience especially with the weather challenges of Juneau we enjoyed a beautiful ride both with the dogs and with our pilot. Would highly recommend

Thank Paul B
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 7 August 2017

Thanks Paul. So happy to hear you enjoyed your trip with Era!

Reviewed 4 August 2017

We booked a helicopter tour for our group of 7. Unfortunately, Era had to cancel the trip for 2 of our group members. The 5 of us that went, had an amazing time -- walking on a glacier was surreal. Flying out to the glacier...More

Thank shamitas118
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 7 August 2017

Hi Shamita, Thank you so much for taking the time to share your experience. We apologize that we were not able to accommodate all 7 in your group. We appreciate your understanding and are happy to hear you had a great experience. Come fly with...More

Reviewed 4 August 2017

Fantastic ride up to the glacier. A really great experience with the extended tour which allowed us much more time with the dogs. Then when we were delayed by weather for the return flight we hooked up the dogs and went for another ride. As...More

1  Thank K1w1NZ
Mandy N, General Manager at Era Helicopters, responded to this reviewResponded 7 August 2017

You got the Extended Extended tour. ;) So happy to hear you experienced our great customer service!

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Ask a question
Questions & Answers
Abdullah M
3 August 2017|
Answer
Response from Michele B | Reviewed this property |
I can't really answer your question. I did not see any kids younger then 12. I would just give then a call. Enjoy your travels
0
Votes
newbucketlisters
12 May 2017|
Answer
Response from Mandy N |
Thank you so much for your note! You can book online or by contacting our reservations department at 1-800-843-1947. We look forward ot flying with you on the 20th!
0
Votes
amyfletcher10
17 April 2017|
Answer
Response from Mandy N |
Hi Amy, All children must be at least two years of age and occupy their own seat. We would love to fly you and your toddler, but unfortunately we cannot fly your 9 month old. Let me know if I can answer any other... More
0
Votes