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Gray Line Costa Rica

La Uruca, San Jose 10110, Costa Rica
+506 2220 2126
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Arenal Volcano and Tabacón Hot Springs Day Trip from San Jose
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Manuel Antonio National Park Day Trip from San Jose
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Tortuguero National Park
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We are a full-service tour operator and destination management company (DMC), affiliated to Gray Line Worldwide, the most recognized international network of sightseeing and DMCs around the globe. We are recognized for our high quality standards, our professionalism, and corporate responsibility.Tourism leaders in Costa Rica and Central America since 1978, we give our services to over 100,000 tourists per year. We offer one day tours, countrywide daily shuttles to Costa Rica’s main tourist attractions, hotel reservations, car rentals, airport shuttles to/from the San José and Liberia airports, vacation packages, tailor made itineraries, and our hotel pass open voucher program. In addition, our proprietary operations throughout Central America allow us to offer multiple-destination programs, as well as extension packages within the various countries. We have offices within the country’s main tourist regions (the Central Pacific, Guanacaste, Arenal Volcano, and San José) and in major hotels, and over 24 customer service centers throughout the country.With Gray Line Costa Rica, you enjoy personalized service while discovering and appreciating the natural wonders of our beautiful country… like a local!
  • Excellent51%
  • Very good22%
  • Average6%
  • Poor5%
  • Terrible16%
Travellers talk about
“hot springs” (30 reviews)
“poas volcano” (18 reviews)
“costa rica” (66 reviews)
La Uruca, San Jose 10110, Costa Rica
+506 2220 2126
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Reviews (388)
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1 - 10 of 273 reviews

Reviewed 1 week ago


3  Thank arl16s
Reviewed 2 weeks ago


Thank swedie0063
Reviewed 4 weeks ago


1  Thank 873marcandr_g
Reviewed 1 November 2017


Thank Noortje P
Reviewed 31 October 2017


Thank sam s
Reviewed 24 October 2017


1  Thank Wendy J
Reviewed 23 October 2017

2  Thank Jenifer C
Reviewed 12 September 2017 via mobile

I traveled on my own and booked a transfer from Jaco Beach to San José airport on the 21st of August. When I booked the transfer (15th of August) the staff, at this moment a politely women called Gabriela Lizano, told me that there is...More

Thank Vanessa F
Sharon S, Customer service at Gray Line Costa Rica, responded to this reviewResponded 13 September 2017

Dear Vanessa, Thank you very much for your review and for bringing this matter to our attention. Please receive our apologies for the inconvenience. Please contact us reservations@graylinecostarica.travel to review your refund. We do hope that you will allow us a future opportunity to regain...More

Reviewed 3 September 2017

Through our hotel we booked this transfer service to go from and back to the airport. Both times drivers were on time, nice and efficient. I would definitely recommend their service.

Thank pacobp101
Reviewed 12 August 2017 via mobile

DO NOT USE THIS COMPANY. I booked a private transfer and although that was fine, the company charged my credit card 3 times for the service. After emailing repeatedly they refunded one of the fraudulent charges but not the other. Now they aren't even responding...More

2  Thank Peta W
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Questions & Answers
21 February 2017|
AnswerShow all 5 answers
Response from sundance000 | Reviewed this property |
I would book a different transportation company they are not reliable
29 August 2016|
AnswerShow all 2 answers
Response from waterdance | Reviewed this property |
The shuttle prices are pretty consistent among companies. It's around 45 per person in shared vehicle. Taxi fare would run you close to 200.