Baldi Hot Springs
Baldi Hot Springs
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  • chuparosa412
    Farmington, New Mexico155 contributions
    3.0 of 5 bubbles
    Beautiful but probably would have been better on a cloudy day
    Beautiful property. We went on a hot day, so it was nice to have a mix of hot, warm, and cool pools. It was not a busy day, but it was sometimes difficult to find a place to put our towels near the cooler pools while we soaked. There were plenty of chairs open at the very hot pools, though. I wish the children's pool area had more chairs in the shade for parents. We would have let our kids play longer at the play area but we were melting in the sun. Not sure I would go back again with children. For the price, the hot springs are probably best for teens and adults (water slides, bars, etc.). It was neat to see the lizards and iguanas roaming the property while we were swimming/soaking.
    Visited June 2023
    Travelled with family
    Written 26 June 2023
  • Miles S
    California, Maryland3 contributions
    3.0 of 5 bubbles
    A Serene Getaway at the Hot Springs
    The place is a hidden gem, tucked away in nature. Stepped into the warm waters, and instantly, all the stress melted. Surrounded by trees and the gentle steam, it's like a natural spa. Can't remember the last time I felt so relaxed. Staff were friendly, place was clean – what more can you ask for? If you need a breather, this is it.
    Visited August 2023
    Written 20 August 2023
  • Mrscox12
    North Vancouver, Canada126 contributions
    5.0 of 5 bubbles
    Nice experience
    We went as a family of 4 to the hot springs (2 adults, and 2 kids - 3yrs old and 5 yrs old). We had a nice overall experience, and the kids had a BLAST. We tried every pool (all differing temperatures). We went on an overcast/slightly rainy day, which was nice cause it was really quite quiet. We also had gotten a day pass w/ lunch (buffet style lunch + dessert included). The food was pretty good, especially the pork in the gravy-style sauce. The only minor downside was that we didn't have anywhere to leave our stuff by most of the pools. Especially with a bit of drizzle, we wanted to have our stuff kept somewhere they could stay dry. They DO have lockers but we wanted to have some of our stuff closer by and also didn't want to pay the locker fee (haha..).
    Visited August 2023
    Written 26 August 2023
  • Michelle H
    California9 contributions
    5.0 of 5 bubbles
    Best time at Baldi!
    This place was a highlight of our trip! I read how it can be busy and lots of kids running around, but for us, we barely saw anyone else! We went at the end of October (low season) and arrived around 4pm just as it was getting dark. The lighting at night really makes this place magical. We had a few drinks at the bar and the service was great. Since we were one of the only people there, we were given extra attention and didn't want to leave. There are some fees which got a little confusing, but I understand it. We checked in and bought the day use ticket. If you want towels, you pay a deposit at the towel area. But if you want a locker (which is the same location as the towels) you pay at the front desk. It would be nice to have one price, one location as a package for it all. I would definitely go to Baldi again!
    Visited October 2023
    Travelled as a couple
    Written 2 November 2023
  • Tena J
    San Jose, Costa Rica25 contributions
    3.0 of 5 bubbles
    Splash and Play, But Eat Elsewhere
    We got a day pass with lunch included. There were many pools and we were delighted that each pool had a sign that listed its temperature. There are some thermal pools that have cool water pools nearby. At night, the colorful lights on the waterfall tower were spectacular! There were shallow pools with built-in lounges and a swim-up bar in another. The design is certainly well thought out. The customer service was stellar! As you walk around, when staff pass by, they always verbally acknowledge you. BUT the lunch buffet was pretty horrible. The pork in BBQ sauce was tasty, but I nearly broke a tooth because it was so tough. The rolls were stale and dry. The mashed potatoes were obviously instant and way too salty. The veggies were cooked to death, the chicken was dust, the pasta was mush, and both sauces, red and white, were watery and insipid. Desserts were your typical jello-like cheesecake and a fruit sponge with more whipped cream than cake. The best thing we ate was the fresh pineapple. It was sweet and delicious. DO NOT pay $22 for lunch. Leave, eat, and come back. Trust me.
    Visited November 2023
    Travelled with friends
    Written 7 November 2023
  • wayne m
    2 contributions
    5.0 of 5 bubbles
    Awesome resort
    We stayed for 5 days at the resort . 4 th floor rooms have tall ceilings. Staff is wonderful and friendly and the place is impeccably. Clean breakfast is included in the morning and it’s a fantastic spread highly recommended. We are friends from the United States and had a great time.
    Visited November 2023
    Travelled with friends
    Written 13 November 2023
  • Jeff F
    Rockville, Maryland11 contributions
    5.0 of 5 bubbles
    Great choice great service
    Baldi was a very nice hotel. Our room was lovely, the bed was very comfortable and the hot springs were relaxing. We particularly appreciate Josif at the desk. When a tour company never picked us up, Josif called another company and arranged for us to join their tour only a couple of hours later. He was fabulous! The restaurant was nice for breakfast and ok for dinner. I did like the mil fruit salad quite a bit. The only suggestion I'd make is to include one hand towel in the room with the other towels.
    Visited February 2024
    Travelled as a couple
    Written 16 February 2024
  • Elizabeth Wilso
    Washington DC, District of Columbia10 contributions
    5.0 of 5 bubbles
    All good. The hots Springs was amazing.
    The service was very good, we stayed two nights with my boyfriend and Baldi's staff was always very good. From the reception, they treated us very well, and were always very attentive. In the Restaurant the food was good, but I don't know why they didn't change the menu, it was always the same in the buffet day or night. Although it was very good. I highly recommend it, they have many pools and you can relax in each of them. The pool bar is very good, once you are inside you don't want to leave.
    Visited January 2024
    Travelled as a couple
    Written 11 March 2024
  • Scott B
    Athens, Georgia5 contributions
    3.0 of 5 bubbles
    Good…could have been better.
    Very crowded. Price was not too bad. Many spring features with walk up bars. We’re not told some were premium and cost way more till you settled up. Not cool. Staff was pleasant but they were slow to help.Obviously understaffed. With the cost, that is not something that should happen. Overall we had a good time but need better focus on customer experience.
    Visited April 2024
    Travelled with friends
    Written 15 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.0
4.0 of 5 bubbles3,836 reviews
Excellent
1,700
Very good
1,313
Average
502
Poor
183
Terrible
138

Scott B
Athens, GA5 contributions
3.0 of 5 bubbles
Apr 2024 • Friends
Very crowded. Price was not too bad. Many spring features with walk up bars. We’re not told some were premium and cost way more till you settled up. Not cool. Staff was pleasant but they were slow to help.Obviously understaffed. With the cost, that is not something that should happen. Overall we had a good time but need better focus on customer experience.
Written 15 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AChristinej
Watchung, NJ13 contributions
1.0 of 5 bubbles
Mar 2024 • Family
They lost my reservation and would not help me. My family was in costa rica. They did not pick up the phone and said it was my problem. Even though we paid for it. We had no hotel to stay in. And we paid for a three day stay.
Written 20 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizabeth Wilso
Washington DC, DC10 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
The service was very good, we stayed two nights with my boyfriend and Baldi's staff was always very good. From the reception, they treated us very well, and were always very attentive. In the Restaurant the food was good, but I don't know why they didn't change the menu, it was always the same in the buffet day or night. Although it was very good. I highly recommend it, they have many pools and you can relax in each of them. The pool bar is very good, once you are inside you don't want to leave.
Written 11 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sue
Arlington, VA3 contributions
2.0 of 5 bubbles
Feb 2024 • Couples
This hot springs may use the actual hot water from Arenal but it is so artificial in every other way. It feels like you are indoors although it may technically be open to the outdoors. The system is too complicated and the dressing rooms too small for the volume of people. Not fun for grown ups. Plus the buffet dinner was the worst food we had in Costa Rica.
Written 28 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FarAway780541
1 contribution
1.0 of 5 bubbles
Feb 2024 • Couples
Do not have anything to do with Baldi Springs Resort and Spa. They are crooks and will steal you blind. Do not work with any company (booking.com, Expedia, etc) that promotes them. They are scam artists at best.
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeff F
Rockville, MD11 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Baldi was a very nice hotel. Our room was lovely, the bed was very comfortable and the hot springs were relaxing.

We particularly appreciate Josif at the desk. When a tour company never picked us up, Josif called another company and arranged for us to join their tour only a couple of hours later. He was fabulous!

The restaurant was nice for breakfast and ok for dinner. I did like the mil fruit salad quite a bit. The only suggestion I'd make is to include one hand towel in the room with the other towels.
Written 16 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

grotunno
Windsor, Canada12 contributions
4.0 of 5 bubbles
Jan 2024 • Friends
Great place a little pricey though.
We went in the evening and lighting was quite low so traversing through the pools i scraped my leg and bumped my toe a lot, also not every stairway in and out of pools had handrails beware,it was very relaxing under the waterfalls.
Written 18 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jessica M
11 contributions
4.0 of 5 bubbles
Dec 2023 • Family
We had a full day pass to the hot springs, but ended up just going for a few hours. After reading very scary reviews about the water slides (people have gotten very hurt), we figured our teens would not want to spend the whole day there if they couldn't use the slides. A few hours was perfect - we went in the afternoon from around 4-7 and had a dinner reservation at 7. The different pools were really nice and it's a beautiful environment. The restaurant is a buffet and I've been told it's the same for lunch and dinner. The food was fine - not terrible and not great. One tip is they charge you a $10 deposit for towels and it's a whole thing trying to get them - we brought our own from our hotel which was super easy.
Written 14 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Erik D
2 contributions
1.0 of 5 bubbles
Dec 2023 • Family
I have stayed at this hotel multiple times, and now that I come here with my entire family visiting from the States, I have never experienced such horrific, horrendous, and incomprehensible service from a hotel. To be clear, for 2 nights for 2 family suites and 3 jr. Suites, my family is paying $6,300!!!!!! When we arrived the guard would not let but one car park in the secured lot for us to check-in to the hotel (even though our rooms have already been paid for months in advance). The security guard preferred to let 6 children run across a national highway and let us leave our cars with all the luggage unattended because the lot was supposedly full. There were at least 10 spots available, let alone the huge parking lot they have for clients normally. Dinner by the pool was another crappy experience, more than a 40 minute wait to get margarita pizzas, a fruit plate, and burgers!!!!! And none of it came at the same time. Then we get to our room after being in the public dirty water and our shower doesn’t work!!! This was not a new issue as clearly stated by their maintenance man. I’m am writing this at midnight having tried to fix this for almost 3 hours!!! The reception is no longer answering our calls from the room. The hotel manager still has yet to meet with us, although I have requested a meeting multiple times. And they can’t move rooms because the hotel is supposedly full. We were never treated as honorable and valuable returning clients, let alone first time clients, spending a lot of money for a wonderful family holiday for Christmas. I will never stay here again as they seemingly dedicate themselves to the hordes of day passers that come. Their hotel clients are treated like absolute crap! Don’t stay here! I will never bring back my family or recommend this horrible place to my clients ever again. This place is a total shi!tshow.
Written 23 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marie_Julien
paris37 contributions
1.0 of 5 bubbles
Aug 2023 • Family
I don’t like leaving negative reviews, but I feel it’s necessary here.
We went to Baldi last August.
We were in the water for 5 mn (we paid our tickets about 20 minutes earlier) when my 8 year old son cut his foot (6 cm long / 0.5 cm deep) by sliding on the edge of a stone at the bottom of the pool.
It's unfortunate, but I understand that it could happen.
I carried my son to reception where the staff took good care of him and properly disinfected the wound.
What is absolutely unacceptable is the attitude of Baldi’s management.
Due to the severity of the injury, we had to immediately leave Baldi to take my son to a clinic in La Fortuna.
I asked kindly if we could be reimbursed for our entries - around 100 USD for 2 adults and 3 children for 5 minutes of swimming: the receptionist checked with the manager and came back telling us that it was impossible and that it is clearly written on the tickets that they are not refundable *for any reason*. I was shocked and asked to speak to the manager. I was told that it was impossible. I insisted, but they kept giving me the same answer. The person in front of me was the one who had made me pay for entry a few dozen minutes earlier and I felt that she was really sorry for me, but obviously the instructions were clear.
I reported Baldi's behavior to the ToutCostaRica assistance team. ToutCostaRica called Baldi but not only did they continue to refuse a refund, but they also claimed to have offered to take us to the clinic, which is a lie.
Following this incident, ToutCostaRica decided to exclude Baldi from its partner network.
So the pools are beautiful and I'm sure we could have had a great time, but before going there, know who you are going to give your money to.
Written 22 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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BALDI HOT SPRINGS: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Baldi Hot Springs

Baldi Hot Springs admission prices can vary. Entrance tickets currently cost €54.49, while a popular guided tour starts around €18.79 per person.

According to Tripadvisor travellers, these are the best ways to experience Baldi Hot Springs:



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