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Review Highlights
Great experience

I did have them made three sandals and two bags. Took less than a day. You can choose not only the... read more

Reviewed 5 days ago
kazumia2017
via mobile
Excellent quality and customer service

This shop is amazing and definitely worth a visit. The staff are so friendly and patient when you... read more

Reviewed 2 weeks ago
Storyteller809729
via mobile
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  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“messenger bag”(17 reviews)
“bag shop”(14 reviews)
“travel bag”(16 reviews)
About
Friendly bags is the only one bags shop in Hoi An. We are able to make travel bags, handbags, bags for laptop or iPad and wallets to measure. In less than one day, you can receive your bags after had chosen your design and the fabric.Behind our...more
Contact
44 Phan Boi Chau, Hoi An 51000, Vietnam
Website
+84 93 521 13 82
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All reviews messenger bag bag shop travel bag great service custom made high quality final product within hours shop assistant on display amazing quality end product thank you very much no pressure my boyfriend finished product next morning
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1 - 10 of 534 reviews
Reviewed 5 days ago via mobile

I did have them made three sandals and two bags. Took less than a day. You can choose not only the colours of the leather also the shape of the bags, zips, pockets, basically whatever you want to. Beautiful work!! Only things I noticed afterwards...More

Date of experience: December 2018
Thank kazumia2017
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded yesterday

Hi Kazumia2017, Thank you very much for your friendly review ! We are very happy to see you happy with your new shoes and bags. We hope that you will remember your friendly experience in our shop for a long time :-) Do not hesitate...More

Reviewed 2 weeks ago via mobile

This shop is amazing and definitely worth a visit. The staff are so friendly and patient when you are making a decision. They were able to make the bags we ordered from photos and the quality is excellent. We are extremely happy with our purchase...More

Date of experience: November 2018
Thank Storyteller809729
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 1 week ago

Hi Storyteller809729, Thank you very much for your review ! It was a pleasure to create friendly items for you :-) We hope to see you again one day if you come back to Hoi An !

Reviewed 4 weeks ago

I went to friendly bag with a design in mind, explained what I wanted done and it was created and sent to my hotel the next day. I am very happy with my new bag, the price was very reasonable and the customer service was...More

Date of experience: October 2018
1  Thank m0mlAwtraVels
Thông D, Owner at Friendly Leather Bags, responded to this reviewResponded 3 weeks ago

Hi m0mlAwtraVels, Thank you very much for your review :-) We are very happy to see you happy with your new bag. We hope that you will love it for a long time and you will think about Hoi An every time you will use...More

Reviewed 4 weeks ago via mobile

Really easy to work with them. I got my dream weekend bag in 24 hours. I recommend this shop if you want to have high quality design!More

Date of experience: November 2018
Thank Voyage42380942023
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 4 weeks ago

Hi, Your dream bag weekend ? Wow, we are so happy to read this ! We hope that you will love your bag for a very long time and that you will think about your trip in Hôi An every time you will use it....More

Reviewed 5 weeks ago via mobile

I did not buy a bag on my trip to Hoi An, but the store was great. The prices were great and the service was well. I’ll definitely be calling them in the future to buy a bag.

Date of experience: November 2018
Thank rtoro7
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 4 weeks ago

Hi Rtoro7, Thank you very much :-) You can contact us by email or on social networks if you want to order a bag. We hope to create a bag for you one day ! Have a lovely day.

Reviewed 8 November 2018 via mobile

I had a custom-made bag made in 24 hours. Staff is friendly and very helpful. Good quality. Would recommend!

Date of experience: November 2018
Thank Jooosie
Thông D, Owner at Friendly Leather Bags, responded to this reviewResponded 9 November 2018

Hi Jooosie ! Thank you for your review :-) We are very happy to see that you are satisfied with our services and products ! We hope to see you again if you come back to Vietnam !

Reviewed 7 November 2018 via mobile

the staff was very knowledgeable and friendly as the name suggests. the leather goods are of high quality and pricing very good. we looked at other shops but none had the professionalism that friendly shop has. we will come back for sureMore

Date of experience: November 2018
Thank Roving26414850591
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 8 November 2018

Hi ! Thank you very much for taking the time to write a review, we are very happy to read your message :-) It’s a pleasure to see you happy with your friendly bag. Thank you for choosing Friendly Shop, we hope to see you...More

Reviewed 7 November 2018 via mobile

Before arriving in Hoi An, I checked a few different blogs on the internet to see what people’s experiences in having leather bags made for them were like. Of the dozen or so blogs I read, more than half of them mentioned Friendly Shop 2...More

Date of experience: November 2018
Thank Alexander M
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 8 November 2018

Hi Alexander ! Wow. Thank you very much for your review. What a pleasure to see you so happy with your new bag. We did our best to create the perfect design similar as the one you choose. We hope that you will be in...More

Reviewed 5 November 2018

My wife and I walk into the store on Wednesday evening around 6PM. From the very first moment we walked in to the next day when the strap was delivered to our hotel room, the level of service was exceptional. The quality of that bag...More

Date of experience: November 2018
Thank Explorer44482380215
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 6 November 2018

Hi ! Thank you very much for your friendly review ! :-) What a pleasure to see that it’s the most beautiful bag you have ever seen, thank you ! We do our best everyday to create the perfect bag for our customers, so we...More

Reviewed 4 November 2018

I'm very happy with the bag I had made at Friendly. I took photos of what I wanted and they let me spend lots of time choosing the leather I wanted. I even left to have a look in some other leather shops and there...More

Date of experience: October 2018
Thank Emma H
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 5 November 2018

Hi Emma, Thanks for your friendly review. It was a pleasure to create the bag for you. We want our customers to be 100% happy, so it’s important for us to let the time to think about everything ! We wish you a nice day...More

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Questions & Answers
Ask a question
ssbelltx
19 June 2018|
AnswerShow all 4 answers
Response from LESTER L | Reviewed this property |
Hi, it is a bit challenging to answer about the price because of the design and material that you choose. However, I think based on my experience making a travel bag and clutch, the prices are relatively cheaper than what... More
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