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Complexions Spa for Beauty & Wellness

221 Wolf Rd, Albany, NY 12205-1114
+1 518-489-5231
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Disappointed mother on Mother’s Day!

My friend booked me and her massages on Mother’s Day! Due to a couple mishaps I was 15 mins late to... read more

Reviewed 13 May 2018
shaquoiaruffin
,
Albany, New York
via mobile
AWFUL CUSTOMER SERVICE

So DISAPPOINTED I had a couples massage schedule for Valentines day at COMPLEXIONS WOLF ROAD Recvd... read more

Reviewed 6 February 2018
Jennifer R
Read all 64 reviews
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Complexions Spa for Beauty & Wellness combines all of your beauty and relaxation needs into upstate New York's most luxurious, eco-friendly environment. Awaiting you at Complexions is a sanctuary of tranquility and luxury designed to rejuvenate the body, strengthen your spirit and gently eliminate the stresses of the day, inviting wellness and healing into your life. Choose from a menu of services including traditional spa treatment as well as century old beauty rituals from around the world using the finest natural ingredients available. Visit our website at to view a complete listing of our services in hair design, skin care, body massage, spa treatments, med spa services, manicure, pedicuring, barber services, make up and our wonderful retail boutique.
  • Excellent57%
  • Very good15%
  • Average15%
  • Poor9%
  • Terrible4%
Travellers talk about
“steam room” (8 reviews)
“front desk” (6 reviews)
Open Now
Hours
Hours Today: 08:30 - 21:00
LOCATION
221 Wolf Rd, Albany, NY 12205-1114
CONTACT
Website
+1 518-489-5231
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from US$19.95
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Write a ReviewReviews (64)
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"steam room"
in 8 reviews
"relaxation room"
in 6 reviews
"front desk"
in 6 reviews
"rain shower"
in 3 reviews
"great spa"
in 3 reviews
"sun room"
in 3 reviews
"sitting area"
in 2 reviews
"in house"
in 2 reviews
"masseuse"
in 6 reviews
"appointment"
in 12 reviews
"robe"
in 5 reviews
"facial"
in 12 reviews
"pampering"
in 2 reviews
"haircut"
in 2 reviews
"esthetician"
in 3 reviews
"showered"
in 2 reviews
"ny"
in 2 reviews
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1 - 10 of 64 reviews

Reviewed 13 May 2018 via mobile

My friend booked me and her massages on Mother’s Day! Due to a couple mishaps I was 15 mins late to my appointment! I had to wait 5 mins to be checked in! And when I reached the front desk I requested if I could...More

Thank shaquoiaruffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2018

So DISAPPOINTED I had a couples massage schedule for Valentines day at COMPLEXIONS WOLF ROAD Recvd a call on 2/6 and was told due to being fully booked they wanted a credit card- This is ridiculous I have been a customer for 2 years and...More

1  Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017

Great facility and fantastic massage, however….the biggest issue I experienced was that my 90 minute massage only lasted 80 minutes. The massage was $139 for 90 minutes and I was looking forward to relaxation and every minute I was paying for. I was not going...More

2  Thank Tara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 29 July 2017

love this place i will be back when in Albany again. Staff was amazing and i was able to relax and take the jet lag off

1  Thank mchelleben17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017

This is my favorite place when I want a little pampering. Lovely venue and services offered are great. I have had a facial and haircut. I'm happy with both.

Thank Connie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2017 via mobile

This was my first time at the Albany, NY location of Complexions. It didn't seem to have enough space for all the people they book for services. The ladies lounge was crowded and the sauna was out of service. The relaxation sitting area didn't have...More

1  Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spagirlinupstate, Owner at Complexions Spa for Beauty & Wellness, responded to this reviewResponded 16 May 2017

Dear Jacqueline Thank you for taking the time to write your review. I am sorry that you were unhappy with your experience. I would very much like to get more information from you regarding this experience. We strive to create memorable experiences and when we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2017 via mobile

I visited the spa recently with one other person. We come about every six months. We have always had an amazing experience here, with the exception of this recent time. We likely won't return. The front desk staff is different every time we visit. This...More

2  Thank Maria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spagirlinupstate, Owner at Complexions Spa for Beauty & Wellness, responded to this reviewResponded 16 May 2017

Hello Maria, Thank you for taking the time to write your review. I would welcome the opportunity to speak with you regarding your experience. I am the owner of Complexions Spa and have been for the past 30 years. It is always my goal for...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2017

I went to Complexions a few weeks ago and totally loved my express facial. It was super relaxing and thorough.

Thank AgapeLove007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2017

I've been to Complexions a couple of times, once for a couples massage and another for a regular massage. The couples massage was nice, the room was well set up. My favorite was the regular massage though, the woman I had was excellent, wish I...More

Thank Casey_Lynne1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017 via mobile

I have been to Complexions many times and keep coming back for the great treatments and amazing employees, 2 in particular. If you are looking for an aesthetician there is no doubt that you simply cannot find anyone better than Sophie. She is beyond amazing....More

Thank Fred W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Kate D
19 June 2015|
Answer
Response from spagirlinupstate | Property representative |
Good Afternoon!! Unfortunately, we are not having a beach party ;) WE also do not have any beds near the beach. sounds fun tho!!
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