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Complexions Spa for Beauty & Wellness

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Address: 221 Wolf Rd, Albany, NY 12205-1114
Phone Number:
+1 518-489-5231
09:00 - 18:00
Open now
See all hours
Sun 10:00 - 17:00
Mon 09:00 - 18:00
Tue - Thu 08:30 - 21:00
Fri 09:00 - 21:00
Sat 08:00 - 17:00

Complexions Spa for Beauty & Wellness combines all of your beauty and...

Complexions Spa for Beauty & Wellness combines all of your beauty and relaxation needs into upstate New York's most luxurious, eco-friendly environment. Awaiting you at Complexions is a sanctuary of tranquility and luxury designed to rejuvenate the body, strengthen your spirit and gently eliminate the stresses of the day, inviting wellness and healing into your life. Choose from a menu of services including traditional spa treatment as well as century old beauty rituals from around the world using the finest natural ingredients available. Visit our website at to view a complete listing of our services in hair design, skin care, body massage, spa treatments, med spa services, manicure, pedicuring, barber services, make up and our wonderful retail boutique.

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TripAdvisor Reviewer Highlights

Read all 56 reviews
Visitor rating
  • 32
  • 10
    Very good
  • 7
  • 6
  • 1
Great visit

Found the spa through hotel concierge. We were greeted right away. Massage was excellent. Had a nice relaxation room. Locker room was nice and shower was excellent. Only reason I... read more

4 of 5 bubblesReviewed 19 June 2016
New York
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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Poughkeepsie, New York
Level Contributor
9 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 4 days ago NEW

I've been to Complexions a couple of times, once for a couples massage and another for a regular massage. The couples massage was nice, the room was well set up. My favorite was the regular massage though, the woman I had was excellent, wish I could remember her name! I love going to this place, their sun room area is... More 

Thank Casey_Lynne1017
Clifton Park, New York
Level Contributor
35 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 January 2017 via mobile

I have been to Complexions many times and keep coming back for the great treatments and amazing employees, 2 in particular. If you are looking for an aesthetician there is no doubt that you simply cannot find anyone better than Sophie. She is beyond amazing. Also, Kendra at the front desk is top notch! She is super friendly, incredibly helpful... More 

Thank Fred W
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

Awesome! From check in to check out the staff was super friendly and attentive! My masseuse was spectacular. She had just the right pressure. I felt like new when I left!

Thank Marina D
Level Contributor
63 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 31 July 2016 via mobile

I just love having a facial here. Before your facial, you can go into their steam room. Lovely and well maintained locker room. Or just sit on one of their chaise lounges in the sun room. There are healthy water and tea drinks and granola and cookies. Then once your facial begins, you really relax. Soft classical music in a... More 

Thank Claudia12309
New York
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 June 2016

Found the spa through hotel concierge. We were greeted right away. Massage was excellent. Had a nice relaxation room. Locker room was nice and shower was excellent. Only reason I gave 4 stars instead of 5 is because they only have one shower. I came with a friend and I had to stand around while she showered. We both got... More 

Thank HornetMom
1 review
2 of 5 bubbles Reviewed 16 June 2016 via mobile

Very sad management has changed Been a loyal customer for years They messed up my foil this time i looked bleached. So i lied and said i loved it . Then went home to fix the bleaching by making my hair shorter. Charged me for whole head but did partial. I didnt mind partial with long hair. With short hair... More 

Thank Dorothy M
Albany, New York
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 May 2016

Never been to a spa where they include the include the waiting time and spa tour as part of the 1 hour massage. Actual massage was 35 minutes, not the full hour I paid for. Plus, we arrived 10 min early for paper work. ---------------Staff was good, just wanted a full hour of service.---------------------- HUGE DISAPPOINTMENT!!!!!!!!!!

Thank sempresole247
Chicago, Illinois
Level Contributor
87 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 19 January 2016

I just had my first-ever professional manicure here, while visiting family in Albany. On my previous trip to Albany (last year), I had a massage here. Both were very enjoyable experiences, and very reasonably priced (by the Chicago-area standards that I am accustomed to). There is a nice ambience here -- the staff offers coffee, tea or water to drink,... More 

Thank mompeef
Delmar, New York
Level Contributor
5 reviews
2 of 5 bubbles Reviewed 2 January 2016 via mobile

If you want to feel pampered, this is not the place for you! The actual space in the lady's lounge is small, with one shower, one sink, and one restroom. The door from the restroom opened into the locker area actually hitting the other patrons as they attempted to retrieve their items. The actual massage lacked professionalism with lots of... More 

Thank 12Barbara12
Valley Stream, New York
Level Contributor
75 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 22 December 2015

was looking forward to my birthday massage. I scheduled it far enough so I still had time to leave the spa, make it home and head to my gym class. Upon arrival I had to wait a few minutes to let them know I was here for my appointment. afterwards I was given papers to fill out and then someone... More 

Thank Alexis K

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Complexions Spa for Beauty & Wellness and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?