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Address: 4 Vatrano Rd, Albany, NY 12205-3470
Phone Number: +1 518-459-7625
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TripAdvisor Reviewer Highlights

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Great for parties

Had our child's birthday party here and were very satisfied. They do not offer any food or special arrangements, but have tables were you can set up for cake and/or snacks. The... read more

4 of 5 bubblesReviewed 12 October 2015
68mbl5
,
Albany, New York
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Newark, Delaware
Level Contributor
104 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 March 2016 via mobile

The guys that work here were very helpful. It was a lot of fun! Definitely harder than I imagined. But I tried as many walls as possible and the caving as well. Being older I felt kind of weird going through the caves as it was mainly children that were doing it but I managed to do it, it was... More 

Helpful?
Thank mandy4press
Albany, New York
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 January 2016 via mobile

0 stars=AWFUL service- no acknowledgment for over 40 mins and other people were taken before us and we were a call ahead for a party!!! When the person finally asked rudely to help us she wouldn't take the signed waivers!!!! She expected one the kids to sit out while everyone else got to go in!! I'm not a negative person... More 

Helpful?
3 Thank Colleen C
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 December 2015

Brought a group there. The woman who ran it seemed angry about the fact that there were people there. She was rude, nasty, gave terrible directions, and yelled at the kids. They were highly understaffed, which led to safety issues. She was a wholly unpleasant human being who shouldn't be allowed to deal with the general public. DO NOT waste... More 

Helpful?
2 Thank Kristen H
Albany, New York
Level Contributor
87 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 12 October 2015

Had our child's birthday party here and were very satisfied. They do not offer any food or special arrangements, but have tables were you can set up for cake and/or snacks. The staff did a great job explaining rules and showing the kids how to climb, no easy task when dealing with a bunch of 10 year olds! They were... More 

Helpful?
Thank 68mbl5
Albany, NY
Level Contributor
313 reviews
123 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 22 April 2015

I took my daughter and her friend to A.I.R. last week. She has been itching to go there, but was too young (the lower limit is 10 years old). Now that she was "of age" we decided to spend a few hours. Since it was a vacation week, there were quite a few people in the gym. After filling out... More 

Helpful?
Thank eluper
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 8 March 2015 via mobile

First off, let me say I don't mind waiting especially if they are busy but we stood there for 20 minutes and not one person acknowledged us. The one guy that worked there walked right passed us and didn't even say anything, a simple "I'll be right with you guys" would have been appreciated. Very rude, and terrible customer service.... More 

Helpful?
5 Thank Mburbank1
Albany, New York
Level Contributor
56 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 6 December 2014

Its not so expensive either but bring cash or your Amex card. This place is fun for adults and kids alike. They have 2 rooms for wall climbing a indoor caving system and a zipline. The cave is like a maze its quite fun they have built rooms and obstacles in the cave for exploring. My friend and I will... More 

Helpful?
Thank nina a
Boston, Massachusetts
Level Contributor
82 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
1 of 5 bubbles Reviewed 17 August 2014

We arrived to indoor rockgym on Sunday and the place was empty (thinking about it afterwards, that was a dead giveaway). As soon as we entered the overwhelming smell of feet engulfed us, disgusted but determined we soldiered on. The place is ill maintained and definitely seen better days, just a very sad place. We have waited for 10 minutes... More 

Helpful?
4 Thank Sivan L
Shelton, Connecticut
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 August 2014

We needed something to do in between lacrosse games.Found this gym. Guys running this gym were helpful getting us geared up and educated on how to climb. Then he let us go. Our family of 5 spent the next several hours climbing and caving. This gym also has "caves", tunnels that travel in the walls and ceiling. These caves were... More 

Helpful?
Thank Person P
new york
Level Contributor
58 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

Was reviewing the 69 attractions that they say is in the city of albany this is about 1 of 50 that is not actually in Albany.

Helpful?
Thank NewYorkBighawk68

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