We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BlueWater Express

Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
+62 813-3841-8988
Website
Save
Review Highlights
Sit on the top deck!

Things we liked: *friendly staff *on time *top deck was comfortable with amazing views *beer is... read more

Reviewed 3 days ago
Christine R
,
Salt Lake City, Utah
Paid more but totally worth it!!

This company goes out of its way to make sure everyone is looked after. We are in our 60's but do... read more

Reviewed 6 days ago
glf665
,
Melbourne, Australia
Read all 660 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent53%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible8%
Travellers talk about
“gili islands” (68 reviews)
“gili air” (73 reviews)
LOCATION
Jl. Tukad Punggawa, Br. Ponjok, Denpasar 80229, Indonesia
CONTACT
Website
+62 813-3841-8988
Write a ReviewReviews (660)
Traveller rating
Traveller type
Time of year
Language
All reviews
"blue water express"
in 96 reviews
"gili islands"
in 68 reviews
"gili air"
in 73 reviews
"padang bai"
in 117 reviews
"fast boat"
in 61 reviews
"safety briefing"
in 34 reviews
"sea sickness"
in 34 reviews
"other companies"
in 34 reviews
"sun deck"
in 14 reviews
"sickness pills"
in 5 reviews
"teluk kode"
in 6 reviews
"life jackets"
in 28 reviews
"horror stories"
in 14 reviews
"free tea and coffee"
in 6 reviews
"free water"
in 16 reviews
"sick bags"
in 9 reviews
"return journey"
in 19 reviews
Filter

1 - 10 of 508 reviews

Reviewed 3 days ago

Things we liked: *friendly staff *on time *top deck was comfortable with amazing views *beer is available for purchase (although price varied, not sure why) *the boat drivers were good at navigating ocean swells Side note: If they tell you that you will get wet...More

Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

This company goes out of its way to make sure everyone is looked after. We are in our 60's but do not feel elderly :) They make sure that all luggage and everyone is kept safe. Second time I have used them, was going to...More

Thank glf665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 5 days ago

Hi, thanks for the review and we're glad you enjoyed the new boat. We have it's sister ship coming online in July as well so hopefully you'll get to see that one as well on your next trip. Hopefully see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

The establishments I had contact with in Gili T (hotel, dive shop) both said Blue Water was easily the best and most reliable option, and it certainly was for my roundtrip from Bali. They're more expensive than most other options (even more than if you...More

Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 6 days ago

Hi Adam, Thanks for your review and we're glad you enjoyed your trip with us. In regards to the whatsapp message responses, this is something that we have noticed recently due to a much higher than average number of enquiries from our hotel partners and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago via mobile

We were picked up from our hotel, it was on time, then 30 min ride to the Bluewater office, there we were offered tea and water, the got on the boat and arrived to Gili T on time! On the way back they drove us...More

Thank Aida N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 6 days ago

Hello Aida, Thanks for your review. We have passed on your kind words to the boat crew and captain who will be very appreciative that their work is being noticed. Thanks again and we look forward to welcoming you back with us next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

I went to Gili T on February with Bluewater express .. Well I can say the boat was great and clean. The AC was good eventhough there were some people that keep the window opened which makes the AC wasn't cold properly. There is only...More

Thank Era D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 1 week ago

Many thanks for the feedback, we have passed this on to our Front Office team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We traveled to and from Gili T/Lombok with Bluewater Express and found them to be fantastic and well organised. Thanks team!

Thank Celia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

I originally booked without hotel pick up. Emailed them and no reply. However they were there and picked us up. A reply email would have been great as we double booked a taxi. Check in was efficient and very organised. Free sea sickness tablet which...More

Thank LG12363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Owner at BlueWater Express, responded to this reviewResponded 1 week ago

Hi LG, Thanks for the great review! Sorry about the late email response, we do have a lot of email traffic at the moment but did you not receive a re-confirmation sent to your hotel the evening before travel? This is standard for all guests...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Travelled from Serangan to Gili Trawangan and back again a week later. Got collected from our hotel in Ubud, transfer was on time. BlueWater Express have their own check-in which has a little cafe. Our luggage was taken from us and brought straight to the...More

Thank MissValF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The boat was delayed about an hour, and the interior smelled of gasoline and made me quite nauseous. I recommend Gili Getaway, I used them on the way back and their boat was much newer and had TV screens and wireless headphones. And most importantly,...More

1  Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueWater E, Manager at BlueWater Express, responded to this reviewResponded 1 week ago

Hi Nick, We have tried to contact you via Trip Advisor asking your date of travel as we have no record of your name on our reservations system, but have received no reply. We are a little confused as to when you traveled with us...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I did a lot of research for my ferry ride. All of them have quiet a view bad reviews, so I hesitated to book. After traveling with BlueWater Express for 3 times, i am glad I picked them. The service was good, they online booking...More

Thank Always Gets T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 146 hotels in Denpasar
Sanur Seaview Hotel
137 reviews
1.63 km away
Atta kaMAYA Resort and Villas
168 reviews
1.67 km away
Puri Yuma Hotel
63 reviews
1.92 km away
Puri Mesari Hotel & Suites
383 reviews
1.94 km away
Nearby Restaurants
Genius Cafe
355 reviews
2.01 km away
Retro Beach Restaurant
188 reviews
2.14 km away
Mama Putu
220 reviews
1.97 km away
Cafe Nyoman
55 reviews
1.84 km away
Nearby Attractions
Gili Getaway
640 reviews
.05 km away
Turtle Conservation and Education Centre
626 reviews
.26 km away
Adelaar Exclusive Liveaboard
27 reviews
.09 km away
Bali Dream Walk
5 reviews
.39 km away
Ask a question
Questions & Answers
bellavue
30 April 2018|
AnswerShow all 2 answers
Response from Colin A | Reviewed this property |
Suggest you contact via the website if you are having problems. We found them very helpful and efficient so there might be a problem with the email
1
Vote
Clarke08
7 February 2018|
AnswerShow all 5 answers
Response from Ang45 | Reviewed this property |
They have a sealed off area within boat, they will not get wet
0
Votes
Mintu R
4 February 2018|
Answer
Response from BlueWater E | Property representative |
Hi Mintu, We suggest you depart from Serangan to Gili T and Gili T to Padang Bai. Yes, we provide pickup and drop-offs from/to Seminyak and Ubud. Happy Travels=
1
Vote
;