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Nauti Diving Galapagos

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Puerto Ayora, Ecuador
+593 2-301-5444
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Review Highlights
Dangerous dive and arrogant dive instructor - don't go if you get Marco

A poor 45 min briefing that left everybody confused with a macho and arrogant dive instructor... read more

Reviewed 9 August 2017
Karen A
via mobile
Dangerous dive and rude staff

Our first dive was a dangerous experience! Conditions were not perfect (waves, current, visibility... read more

Reviewed 6 August 2017
mortentyren
,
Copenhagen, Denmark
via mobile
Read all 66 reviews
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Overview
  • Excellent51%
  • Very good13%
  • Average7%
  • Poor10%
  • Terrible19%
Travellers talk about
“gordon rocks” (8 reviews)
“mola mola” (2 reviews)
LOCATION
Puerto Ayora, Ecuador
CONTACT
Website
+593 2-301-5444
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1 - 10 of 40 reviews

Reviewed 9 August 2017 via mobile

A poor 45 min briefing that left everybody confused with a macho and arrogant dive instructor. Afterwards I had a question about my equipment because it was Psi units instead of BAR(which I'm used to). He didn't even come over to me to hear my...More

Thank Karen A
Nautilus G, Director Comercial at Nauti Diving Galapagos, responded to this reviewResponded 25 September 2017

Well, the problem you got is you were lost of the group in your first dive. You head in a wrong direction and the dinghi find you later out of the dive path (saliors are very keen following diver's bubbles). No other passengers left the...More

Reviewed 6 August 2017 via mobile

Our first dive was a dangerous experience! Conditions were not perfect (waves, current, visibility etc.) but yet we were 8 people diving with only one divemaster. The divemaster instructions on before hand was very poor. The divemaster lost us before the dive started and another...More

Thank mortentyren
Nautilus G, Director Comercial at Nauti Diving Galapagos, responded to this reviewResponded 25 September 2017

You and your copule are giving two equal comments in your only day diving with us. As we explain before, you both were lost underwater in your first dive, because you both head alone in a wrong dirrection. The Galapagos National Park rules does not...More

Reviewed 19 May 2017

This was the absolute worst diving experience I have ever had; the boat was over 50 years old and as a sail boat will never sail again. It can only cruise at about 5 knots now. They don't have a generator hooked to the engine,...More

Thank Mauishearer
Nautilus G, Director Comercial at Nauti Diving Galapagos, responded to this reviewResponded 25 September 2017

Hi, Very sorry you did not enjoy your trip. Most of our passengers (more than 99%) gives us very good coment card report on board Nautilus. The day you dive with us, other passengers give us good reports. Our dive equipments, lunch and boat are...More

Reviewed 15 May 2017 via mobile

Please read my review if you'd like to enjoy your experience. The facts about our experience with Nauti Diving: - paid 150$ pp - no introduction/ welcome of the guides at the beginning - quick transfer by taxi to the boat - no snacks/ coffee/...More

Thank Raoul M
Nautilus G, Director Comercial at Nauti Diving Galapagos, responded to this reviewResponded 25 September 2017

Hi, Sorry you did not enjoy the experience. Our boat has 99% of satisfied costumers Everyday they give us feedback in the comment card, and very often are as this: "Todo Bien" "Excelente equipo, el barco muy comodo y la tripulacion muy buena onda" "Buen...More

Reviewed 14 April 2017

We had made our first dives here with the team. The staff was very professional, kind, fun. As this was our first times, i had no other comparaison to confront. The places where we dove were very nice (mosquera, daphne minor, north seymour). Jesus and...More

Thank Romain B
Reviewed 3 April 2017 via mobile

Excellent scuba diving experience! Good equipment, expert dive master Marcos, good spots (Seymour North, Mosquera and Daphne Minor islands). We encountered lots of sharks, hammer sharks, tortoises, rays, and other species! 2 dives per day for two days!

Thank rnobile
Nautilus G, Director Comercial at Nauti Diving Galapagos, responded to this reviewResponded 25 September 2017

Thanks for your 5 star comment. We give our best everyday. Thanks again

Reviewed 12 February 2017

spent 3 days diving with Nauti diving and as an experienced diver (PADI instructor) I never saw a diveshop so Dangerous. 1. boat was sinking (litteraly) and they kepted it every day even with many complaints 2. unexperienced and dangerous staff 3. they bring uncertified...More

Thank yanick1510
Nautilus G, Director de Relaciones con Clientes at Nauti Diving Galapagos, responded to this reviewResponded 26 February 2017

I guess you are Yanick St-Martin, from Canada: You signed as a Divemaster, and the report of the first guide on board (The Instructor whom you dive with) says: "The passenger has a lack of control of bouyancy, his computer was beeping many times due...More

Reviewed 11 December 2016 via mobile

Went with nauti diving. They put 3 open water divers together with a 3 discovery divers and 1 instructor. Meaning that they did only half a dive at 5m at 75 usd (per single dive). Owner refunded 20usd of total 150. Boat broke down, taking...More

Thank RwBlom
Nautilus G, Director de Relaciones con Clientes at Nauti Diving Galapagos, responded to this reviewResponded 26 February 2017

Hello: I check the records, and very probably you was the girl (with your boyfriend) asking for a very easy first dive because you feel unsure. When divers come to us asking for advice, and say their last dive was time ago, or that they...More

Reviewed 1 September 2016

This was a discovery dive for me, as it was my first time diving and I am not licensed. I had a fantastic experience. Marco, who both runs the agency and is one of the dive instructors, did a great job walking me through the...More

Thank Kyle G
Reviewed 18 August 2016 via mobile

I was booked in to do a scuba review since I hadn't been diving for a couple of years. It seemed legit until we came on board and my "review" seemed to be watching the discovery scuba video... However I had read up before going...More

Thank MatildaLands
Nautilus G, Director de Relaciones con Clientes at Nauti Diving Galapagos, responded to this reviewResponded 26 February 2017

Hi Matilda: For divers with no much experience, or divers who does not dive for a long time, we encourage to watch a video while in navigation to the dive site. After the video, the Instructor gives you the dive equipment to check throughly all...More

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