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Immersion Spa

1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401-6001
+1 800-800-8817
Review Highlights
Very nice HIS/HERS Locker area, Poor Relaxation Room Amenities, Poor Management

I am here at the Spa now, and as far as the facility goes, it is very clean, well kept and a very... read more

Reviewed 2 weeks ago
ann g
Wilmington, Delaware

While booking my couples massage and finding out the only appointment was the last of the day I... read more

Reviewed 8 May 2017
Kinnelon, New Jersey
Read all 65 reviews
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  • Excellent55%
  • Very good20%
  • Average7%
  • Poor9%
  • Terrible9%
Travellers talk about
“lap pool” (9 reviews)
“waiting area” (7 reviews)
“locker room” (7 reviews)
1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401-6001
+1 800-800-8817
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Reviews (65)
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1 - 10 of 64 reviews

Reviewed 2 weeks ago

I am here at the Spa now, and as far as the facility goes, it is very clean, well kept and a very nice vibe. I am giving the "poor" review because an issue that came up with my Spa appointment. I understand the cancellation...More

1  Thank ann g
Reviewed 8 May 2017

While booking my couples massage and finding out the only appointment was the last of the day I asked the booking agent if we would be rushed. They said "no we take your relaxation very seriously". THIS COUPLES MASSAGE WAS NOT CHEAP- ABOUT $700! First...More

Thank DebZ0313
Reviewed 14 April 2017

This is one of my favorite spas within a two hour driving distance. Excellent deep tissue massage, scrub and mud wrap. The floating table is delightful. This was my third trip in the past four years only because I had forgotten how much I enjoy...More

1  Thank Ynlvr
Reviewed 15 October 2016 via mobile

Took advantage of the spa week special and booked a massage. It was a wonderful experience all around. Spent the day relaxing by the pool and taking in the amazing views! Going during the week was a great option as we had the place to...More

Thank jede
Reviewed 11 October 2016

My husband and I both experienced different services at Immersion. I love the idea you have access to the pool and hot tubs for the entire day. It is beautiful and peaceful... We should have tried this sooner. I had a body wrap and he...More

Thank yummimummi1
Reviewed 30 August 2016

My favorite spa to date. Go during the week--we were practically the only ones there. The people who work there are super nice & down-to-earth. I had a facial and it was very relaxing and the esthetician was friendly, helpful, and didn't force products on...More

1  Thank PhillyMissy
Reviewed 20 July 2016

The most relaxing spa experience ever. Spend the whole day lounging / napping near a window with wonderful views of the sea, relax in a hot tub, or meditate in a steam room. The Immersion Spa will whisk you away to another place! The decor...More

Thank Ken H
Reviewed 26 April 2016 via mobile

I recently spent the day, and almost $1000.00 at the Immersion Spa. I chose the spa due to the Ayurvedic body treatments that they offer. Within two minutes of the services, it was obvious that the therapist had no knowledge or training in Ayurveda. I...More

5  Thank isabelbj
Joanna M, Guest Relations Manager at Immersion Spa, responded to this reviewResponded 11 May 2016

Isabelbj- We’re sorry your treatment didn’t meet your expectations. While our staff has been properly trained and certified, and receives continuous training, we know that your therapist missed an element of your treatment. We apologize again that your experience was not what it should have...More

Reviewed 25 April 2016 via mobile

We travel several times a month, and always use spa services. My fiancé booked a couples massage, this was booked in December. Our trip was this past weekend in April. He thought he had booked a couples massage, but we did not have a confirmation....More

3  Thank Lisa S
Reviewed 20 February 2016

Immersion Spa was fabulous! Spent a day here enjoying a terrific massage and other services. Loved the fresh figs and juice in the waiting area. Massage therapist was outstanding. Only the best get hired here. Hated to leave but will definitely return!

Thank graymar6
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Questions & Answers
18 April 2017|
Response from Ynlvr | Reviewed this property |
You may certainly use the spa without being a guest of the hotel. The Borgata has two spas. Choose the one that fits your needs best. Enjoy the beach!