We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Chunfeng Rd, Shenzhen, China
Name/address in local language
Phone Number:
+86 755 8215 8822
Website
Recommended length of visit: 1-2 hours
Fee: Yes
Description:

Yes, it is a little quirky (casino meets theme park meets spa) but that’s...

Yes, it is a little quirky (casino meets theme park meets spa) but that’s what makes this destination so interesting. Relax and have a massage and a unique cultural experience at one of the city’s most popular spas.

read more

TripAdvisor Reviewer Highlights

Read all 124 reviews
Visitor rating
  • 20
    Excellent
  • 43
    Very good
  • 17
    Average
  • 14
    Poor
  • 14
    Terrible
For international travelers - Chinese spa is super unique experience!

We stayed overnight here (yes, a spa that you can also lounge in an over sized recliner all night long) and took advantage of multiple services. We arrived later in the day and... read more

4 of 5 bubblesReviewed 3 January 2017
ShanStorm
,
Columbus, Ohio
Add Photo Write a Review

124 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 108: English reviews
London, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 1 week ago via mobile

I came here hoping for a relaxing time and enjoy a spa day with my friends. Instead the staff kept pestering me for huge tip and after refusing to tip big for one of the staff for a foot massage she got offended and lost interest in continuing with the massage. I was scheduled for a 45min foot massage but... More 

Helpful?
Thank howaiman
Columbus, Ohio
Level Contributor
55 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 3 January 2017

We stayed overnight here (yes, a spa that you can also lounge in an over sized recliner all night long) and took advantage of multiple services. We arrived later in the day and started with dinner (there is a full restaurant in the spa) and although the food we ordered came out at different times, dinner was very good. Then... More 

Helpful?
Thank ShanStorm
Level Contributor
39 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

If you are willing to experience China and real massages and not cookie cutter spas...you will love it! It's definitely run like a factory but in a good way; reclining seat (individuals) tv at your seat, option galore foot massage, hand massage, mani, pedi, ear cleaning...and the changing rooms I loved it steam, jacuzzi, milk baths (optional pay extra) .... More 

Helpful?
1 Thank Diana R
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 December 2016 via mobile

Price list is different for women and men. Extra 10% service charge on top of the bill. They charge you every item for a minimum of 40RMB tips (20RMB tips for a cup of water in the changing room), even for shower. For example if you do penicure or manicure, you have to pay double amount of tips eg 80RMB... More 

Helpful?
1 Thank Laura Minjung K
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 November 2016 via mobile

Annie was my massage therapist she is amazing! Definitely ask for her if you go by next time. Unlike most others she respects your need to relax and won't make conversation, I appreciate that. She's generally a kind person I guess and gave me some extra time for an injured area. As for the spa, fancy exteriors but I was... More 

Helpful?
3 Thank Jutika G
Kuala Lumpur
Level Contributor
78 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

We was from shenzhen to hong kong, and wanted to stay near the border so that the next day we can wake up early and cross border to hk. There is a small office of queen spa at lowu border complex, easy to find. We waited about 10 minutes for a van to pick us up. Upon reaching at queen... More 

Helpful?
Thank Steve_KL
Singapore
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 October 2016 via mobile

Large facility for relaxation. Be careful of price list . They offer package which included tips but after massage, therapist will ask for additional tips. Tips expected is high. Therapists are not well qualified. If you need someone to chit chat and entertain you, it is good. If you are looking for a good relaxing massage, you will be disappointed.... More 

Helpful?
Thank christinalA716HF
Hong Kong, China
Level Contributor
180 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 16 October 2016 via mobile

Not a fan of communal baths and showing off the hairy western body to the hairless Chinese men then you can opt for direct to the fifth floor spa for private room massage Definitely worth it Not expensive Pictures of therapists are greatly photo shopped so don't be surprised if the therapist you choose turns up to look nothing like... More 

Helpful?
Thank P T
1 review
3 of 5 bubbles Reviewed 15 October 2016 via mobile

We had a layover in Shenzhen and tried the spa out. The price list looked right- until we learned there were extra fees. To note - it costs 108 to enter (spa price) . Got a manicure and pedicure ; the prices on the pamphlet were for men only. Then they bring out a different one for women - pedicure... More 

Helpful?
Thank Katie H
Level Contributor
184 reviews
114 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 August 2016 via mobile

Ambience is good . Quality of products they used is great. Family doesn't feel bad to go with children also. They serve fruits & tea, coffee is good quality. Spa is different from others, Once must try this experience.

Helpful?
Thank Jasmina S

Travellers who viewed Queen Spa also viewed

 
Shenzhen, Guangdong
Shenzhen, Guangdong
 

Been to Queen Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Queen Spa and other visitors
2 questions
Ask a question
Singapore, Singapore

See all questions (2)

Questions? Get answers from Queen Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?