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HecTour Service

#16 of 257 Tours in Santiago
Certificate of Excellence
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Address: Perez Valenzuela 1209, Santiago 8320000, Chile
Phone Number:
+56 9 8900 2248
Description:

I am Hector Medina, Chief Manager of HecTour and Specialist of Bilingual...

I am Hector Medina, Chief Manager of HecTour and Specialist of Bilingual Tour, Transfer & Accommodation Services. My studies are based on business administration. I had the opportunity to improve my English studies in USA and my French at the Institute of French Alliance of Viña del Mar city. Upon returning to my land I realized that my vocation was on the tourist side. It is really what I love to do. Since 2004 I have formed a group of local tour guides and drivers very knowledgeable in the areas where we live. Our main concern is to provide a unique travel experience to each client by making them experiment, a bit of culture, food, landscapes of our country from an interesting perspective. As a "PRIVATE, PERSONALIZED & FLEXIBLE” service, our guests have the opportunity to know or visit what they are really interested in modern, clean and comfortable vehicles. We affirm you that we are totally responsible for your happiness and safety while you are in our care. Our role is critical in the satisfaction of your tour and/or in your business needs. We are passionate and well knowledgeable on every tour and information we provide.

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TripAdvisor Reviewer Highlights

Read all 234 reviews
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  • 171
    Excellent
  • 15
    Very good
  • 2
    Average
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  • 0
    Terrible
Perfect Layover in Santiago

My husband and I had an 8 hour layover in Santiago and we hired HecTours to show us the city. This was a well tailored private tour that met our needs and wants. Our tour guide... read more

5 of 5 bubblesReviewed 1 week ago
CMLyon7780
,
Los Angeles, California

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234 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Los Angeles, California
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

My husband and I had an 8 hour layover in Santiago and we hired HecTours to show us the city. This was a well tailored private tour that met our needs and wants. Our tour guide was fabulous! He was on time, professional, spoke English very well, knowledgeable about the history of Santiago and passionate about showing us his country.... More 

Helpful?
Thank CMLyon7780
Langley, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

The tour operators/owners of this tour service were very knowledgable and very very nice. The only drawback would be if they would produce an itinerary or various locations to visit and give you the choice. Quite possibly they do, I didn't book our tour. It was so nice though just being the 4 of us so that we could stop... More 

Helpful?
Thank LMcD1951
Los Angeles, California
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We just got dropped off at our hotel in Vina Del Mar by Jorge & Cristian. Jorge gave us two magnificent days of seeing and understanding Chile. From picking us up at the airport in Santiago to touring Santiago, to going to the Casablanca Valley to Loma Larga Vineyards for some wonderful wine tasting and then onto Valparaiso. Cristian was... More 

Helpful?
Thank David P
Minneapolis
Level Contributor
14 reviews
5 of 5 bubbles Reviewed 11 December 2016 via mobile

Excellent service. I would highly recommend to anyone. First, Hectour is prompt and responsive, updating via email and texts with current status. Vans are comfortable, clean and spacious. Service is very flexible and you can modify tours to your liking, but I would recommend sticking to their suggestions as they know the region best. I used Hectour for two daytrips... More 

Helpful?
Thank Eric45
1 review
5 of 5 bubbles Reviewed 25 November 2016 via mobile

We had found a tour company before learning about HecTour Travel, but then worried when there was a lull in response from them. We began searching for other companies and found Jorge and HecTour. Jorge was incredibly responsive and put together a phenomenal itinerary for us. We were looking for a private and flexible tour for our babymoon and Jorge... More 

Helpful?
Thank shammy8676
Hectortour, Guest Relations Manager at HecTour Service, responded to this review

Dear Jay Shamblott Thank you soon much. We really appreciate it so much. Thank you , thank you, thank you Many thanks.... Hope you have a wonderful Time meanwhile here in Chile. And Congratulation with your beautiful new life coming. Hope you invite us to your Babeshower. lol lol lol lol ; ) Kind Regards Jorge Rivera HecTourService More 

Atlanta, Georgia
Level Contributor
352 reviews
133 attraction reviews
common_n_attraction_reviews_1bd8 158 helpful votes
5 of 5 bubbles Reviewed 16 November 2016

I did my research before coming to Santiago. I was looking for a tour service to take us to the wine country and around Santiago. I used HecTour Service and had the pleasure of working with Jorge (guide) and Christian (driver). Both men were great. Very responsive, enjoyable to be around, and very helpful. Hector arranged accommodations for us. We... More 

Helpful?
1 Thank pjcharles
Phoenix, AZ
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 12 November 2016

My husband and I had an overnight stay in Santiago, Chile after returning from Easter Island. We had 8 hours the next day between hotel checkout and arrival time at the airport. I had contacted Hec Tours about a customized Santiago city tour. Our guide was prompt, courteous, personable, interesting, and very knowledgeable. He even brought 2 umbrellas for us,... More 

Helpful?
Thank anitaPhoenix_AZ
United States
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 November 2016

We just returned from Chile and spent two days with HecTours, one in Santiago and the other in Valparaiso. Each of the tour guides was knowledgeable, prompt, and just a pleasure to be with -- it felt like you were touring with a good friend. HecTours really understood what we wanted to experience (in our case, food, history, architecture) and... More 

Helpful?
Thank kstar1022
Goolwa, Australia
Level Contributor
64 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 5 November 2016

After checking on Trip Advisor Hectour seemed to have some of the best reviews so we booked with Hector. What a great day to Valparaiso from Santiago. Heaps of information about everything. A lot of knowledge about Chile and surrounding areas. Tour was very personalised with changes made on the run to fit our ability. (artificial hips dictate changes to... More 

Helpful?
2 Thank Graham M
1 review
5 of 5 bubbles Reviewed 3 October 2016

Great experience in travelling with Hector. Hector speaks fluent Spanish, English and Portuguese. He was always aware of our needs. He was there on time and helped a lot in our trip (he has a couple of stops). Highly recommended.

Helpful?
Thank Carlos F

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?