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Address: 80 Bras Basah Road | Level 6, Fairmont Singapore, Singapore 189560, Singapore
Phone Number:
+65 6431 5600
Website
Today
07:00 - 22:00
Closed now
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Hours:
Sun - Sat 07:00 - 22:00
Description:

Singapore, brimming with unbridled energy, embodies the finest of both East...

Singapore, brimming with unbridled energy, embodies the finest of both East and West and is the perfect home for Willow Stream Spa. Located in the heart of Singapore, the spa and hotel are minutes away from world-class shopping, exciting nightlife, the business and cultural districts and many of the area's most beautiful sites and green spaces.

Willow Stream Spa has created experiences that reflect the needs of Singapore visitors and locals alike with authentic and energizing spa treatments.

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TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 13
    Excellent
  • 7
    Very good
  • 2
    Average
  • 2
    Poor
  • 2
    Terrible
Great massage but vibration noise in relaxation room

Had the 60 minute deep tissue massage. Massage therapist was great, good pressure, thorough and relaxing. But unfortunately there was a vibration noise in the relaxation room... read more

Reviewed 29 October 2016
Jodie B
via mobile
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28 Reviews from our TripAdvisor Community

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Showing 26: English reviews
singapore
Level Contributor
61 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
Reviewed 2 weeks ago via mobile

Went on the 8th April for my 345pm appointment . To register , you got to stand at the counter, doesn't seem very spa like . After that they will bring you to a small area to fill up form . On the form , there's no questions on how you would like the massage to be , such as... More 

Helpful?
Thank jingjingteo
Singapore, Singapore
Level Contributor
40 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

Best getaway within Singapore to pamper oneself. The spa and gym is well equipped and a girly day with massages makes this a great treat. It is 4.5 stars in my opinion. If the cold plunge pool was a bit colder.....

Helpful?
Thank JungleTraveller
Singapore, Singapore
Level Contributor
51 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 10 March 2017 via mobile

I was given a spa package as a gift for a 3 hours massage service. First, it was extremely difficult to get a suitable appointment. Then, there were issues with arranging the therapy session I wanted. I finally managed to book one and was dismayed at the costs. Notwithstanding that I had a gift card, the service I wanted seemed... More 

Helpful?
1 Thank Jen K
1 review
Reviewed 29 October 2016 via mobile

Had the 60 minute deep tissue massage. Massage therapist was great, good pressure, thorough and relaxing. But unfortunately there was a vibration noise in the relaxation room which made it difficult to relax. All the staff were very good.

Helpful?
Thank Jodie B
RC-Hotels-Pte-Ltd, Director of Willow Stream Spa at Willow Stream Spa, responded to this review

Dear Jodie B, Thank you for sharing your spa experience with us! We are delighted to hear that you enjoyed your deep tissue massage and have noted your feedback for follow-up. We appreciate your compliments on our service and hope to have the opportunity to serve you again in the near future! Warm regards, Thea Huang Director of Willow Stream... More 

Singapore, Singapore
Level Contributor
164 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
Reviewed 11 July 2016

Had a 90 minutes Deep Pressure Massage Treatment which I enjoyed much even to the extent that it's so relaxing and fell asleep at some point of time. The Spa has a comprehensive and good facilities be it gym, swimming pool, jacuzzi, steam room and relaxation lounge. Specially mentioned and applauded the staff for being friendly, accommodating and served with... More 

Helpful?
Thank brnrd_h
Bristol, UK
Level Contributor
440 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 322 helpful votes
Reviewed 12 June 2016

First thing, treatments here are great - as is the gym. This review is specifically about the mens spa area which appears to be suffering a lack of attention from the management... - Insect infestation around the wooden pillars above mens spa pools (could be easily fixed with proper pest control). It is not relaxing, not to be able to... More 

Helpful?
8 Thank JUDITHbristol
singaproe
Level Contributor
117 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
Reviewed 23 January 2016

It was a great experience in Spa and additionally enjoyed a Yoga class very much. The yoga is very different what I learn in Tokyo. It's a genuine practice, challenges, can expand with your spirit. I really loved it. I would love to come back to join again.

Helpful?
1 Thank Manaty
Singapore, Singapore
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 11 January 2016 via mobile

I have been a long time customer of Willow Stream and wanted to sign up as a member. However, despite my numerous attempts in contacting the manager in charge and leaving dozen of messages, there were no returned calls. Disappointed. This was one spa which front office service has really deteriorated although the therapists remain decent.

Helpful?
4 Thank Travellercyh
Level Contributor
109 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
Reviewed 24 November 2015 via mobile

This is one of the spas you can spend hours in. The gym equipment is very well maintained and very good. The Trainers are professional and really helpful. The poolside is nice but nothing spectacular. The spa facilities are fantastic

Helpful?
Thank rushitj
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear rushitj, Thank you for the recommendation! We are happy to hear that you had an enjoyable time at our Fitness Centre and Spa. We will certainly convey your compliments to the trainers and the rest of the team as an encouragement for their service excellence. We look forward to your return in the near future! Warm regards, Thea Huang... More 

Barossa Valley, Australia
Level Contributor
49 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 28 June 2015

It was the last day of our stay in the adjoining Swissotel The Stamford & only then did I get a spare window of time to check out this gym. It was an easy walk from the 8th floor around the pool down into the gym. As I passed the reception area all 3 ladies at the desk welcomed me.... More 

Helpful?
Thank DeeJayFrog
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear DeeJayFrog, Thank you for the excellent review! We are delighted to hear that you had a fantastic experience at our newly refurbished fitness centre, and that you enjoyed the equipment and appreciated the service offered. Perhaps during your next trip to Singapore, you may also check out our Willow Stream Spa facilities and experience a spa treatment as well.... More 

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