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Address: Singapore 059567, Singapore
Phone Number:
+65 6735 1221
Book In Advance
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Singapore Zoo with Transfer and Optional Breakfast with Orangutans
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Singapore's Chinatown Trishaw Night Tour with Transfer
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Universal Studios Singapore One-Day Pass with Optional Transfer

TripAdvisor Reviewer Highlights

Read all 187 reviews
Visitor rating
  • 65
  • 46
    Very good
  • 21
  • 18
  • 36
Excellent Tour Service

We used this company for three tours - one to the Zoo, the East Coast and Changi Museum, and the half day morning tour. The concierge at the hotel made the bookings on our... read more

Reviewed 3 weeks ago
Hobart, Australia
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Nottingham, United Kingdom
Level Contributor
82 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 2 days ago NEW via mobile

We used Tour East to collect us from the airport on both our trips and again for the return trip. They were booked as part of our holiday package. The driver handed us confirmation of all our bookings with them and after booking in to the hotel Alex called us to check every thing had gone to plan. Great customer... More 

Thank Roy581
Melbourne, Australia
Level Contributor
153 reviews
84 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
Reviewed 2 weeks ago

Very very poor customer service. We had 4 tours while in Singapore 2 with Tour east. The first to the Zoo. We were picked up from our hotel OK. Spent the next 3/4 hour picking up others. Got to Chinatown and told to get off bus. 6 tour people standing around, saw one he said Zoo stand over there. 20... More 

Thank Robert P
Salt Lake City, Utah
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

We booked a tour with this company thinking that will be a fun experience and that we will see attractions Instead of that we had a tour that started 1 hour late because the tour guide decided to wait for another tourist, she didn't care to left us along with other 6 couples, waiting for over an hour inside a... More 

Thank ElviraAlger
Sydney, Australia
Level Contributor
74 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

We booked for the Gardens of the bay tour, which picked us up from our accommodation by minibus and drove us to China town, where we were given our tickets and got on another larger bus and was driven to the gardens of the bay. At the Gardens, the driver stopped and told us to get off and go inside.... More 

Thank Bceeingu
Hobart, Australia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

We used this company for three tours - one to the Zoo, the East Coast and Changi Museum, and the half day morning tour. The concierge at the hotel made the bookings on our behalf. We were picked up at the hotel and transferred to the central pickup point near Chinatown for the tour bus. Joseph the guide on the... More 

Thank HelenA7172
Varennes, Quebec
Level Contributor
84 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Booked with Tour Est via Viator. The minibus was on time for the pick-up at our hotel. We were taken a few blocks down the road to get on a large coach to start our visits. We were given a good overview of Singapore. We have seen quite some interesting sites.

Thank gincar2016
Blacktown, Australia
Level Contributor
46 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We meet our tour guide Linda Chan again this afternoon at our hotel as we waited for our tour of the bird sanctuary tour today . Last night we did the night Safari with Tour East. The VIP service we had with this company and also with our Guide Linda were amazing. Linda is amazing and very funny and engaging.... More 

Thank 1Browny
Cairns, Australia
Level Contributor
22 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 5 weeks ago via mobile

I did the zoo half day tour with optional breakfast. More than an hour was spent waiting for people to be delivered to the central coach from various hotels around the city before we departed for the zoo. This meant it was almost 10am by the time we arrived. Allowing an hour for the breakfast (which was very average) this... More 

Thank Travellingman73
Greater Adelaide, Australia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 12 April 2017

My wife and I sent a few days in March in Singapore and booked a number of tours through Tour East. While only one was a bit of a let down (night tour in Chinatown) we had a great time. We also used Tour East to pick us up from the airport on arrival and then back to the airport... More 

1 Thank Philenpf
Chiltern, Australia
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 8 April 2017

Picked up at our Hotel in a mini bus, then transferred to a bigger bus. Tour guide was very helpful, and made sure we all knew exactly where to go and when to be back for pick up. Bit of a "bump" at the end of the day, however. We were picked up at the Zoo and taken back into... More 

Thank sjones2370

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Tour East Singapore and other visitors
6 questions
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Questions? Get answers from Tour East Singapore staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?