BullionStar
BullionStar
5
11:00 - 19:00
Monday
11:00 - 19:00
Tuesday
11:00 - 19:00
Wednesday
11:00 - 19:00
Thursday
11:00 - 19:00
Friday
11:00 - 19:00
Saturday
11:00 - 19:00
About
BullionStar is the leading bullion dealer in Southeast Asia, combining a modern e-commerce trading and storage platform with a physical Bullion Center, integrating a shop, showroom, vault and safe deposit facility in one and the same location – a one-stop-shop for everything precious metals. Over 1,000 bullion different products across 12 different product categories are displayed in 29 different showcase displays. Visit our Bullion Center in Singapore and immerse yourself in the world of precious metals. Lift a 400 oz Gold Bar and learn about precious metals and the monetary system in an interactive environment. View, buy, collect, deposit, store, sell, audit, or physically withdraw your precious metals. No appointment needed!
Duration: < 1 hour
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Neighbourhood: Central Area/City Area
How to get there
- Raffles Place • 9 min walk
- Telok Ayer • 9 min walk
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5.0
228 reviews
Excellent
212
Very good
14
Average
0
Poor
0
Terrible
2
Brendan H
2 contributions
Sept 2020
Highly misleading and deceptive. Absolutely disgusting. Bought a large number of "BullionStar Gold Bars with No Spread" online. The page where you buy states "No spread between the buy and sell price". There is no asterisk* to suggest any conditions to this. I received my sales invoice by email which listed my purchased items as "BullionStar Gold Bars with No Spread - 100g". No mention of any circumstances in which a spread might apply. Then, today when I went to sell, there was a difference between the buy and sell price which reduced my profit by more than $4300 AUD. No spread my ass. On further investigation, if you search deep in the Help Section, the topic on the "No Spread" bars includes an asterisk*. If you scroll down for the *explanation, it states "For orders settled in other currencies that Singapore Dollar, a spread between the buy and sell price may apply". The Terms and Conditions contain a similar wording. Clearly, by NOT including the asterisk* and explanation on the order page OR the sales invoice, this company intentionally misleads its customers into an expectation of no spread when they use the term "NO SPREAD". If they were honest, the asterisk would appear on all mentions of the term "No Spread". Totally disgusted with this company's deceptive practices.
Written 18 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon
7 contributions
Mar 2024 • Solo
Company cannot be trusted and advertised their Bullion Savings Programme as not having storage fees. They later just added extra fees and mandated me to sell all my holdings otherwise. Customer service admitted that the extra fees were added later and no communication was conveyed to customers.
These fees were not made known to me in advance and neither did they seek my acknowledgement and just charged me anyways. Buy from another company and keep your own Gold yourself.
These fees were not made known to me in advance and neither did they seek my acknowledgement and just charged me anyways. Buy from another company and keep your own Gold yourself.
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Y_Jiang55
1 contribution
Mar 2020
Various options of Precious Metals include Silver, Platinum, Palladium, and Gold. User-friendly webpage with various types of payment from Fiat Currency to CryptoCurrency, responsive, helpful, and friendly staff work in this bank. Most important is SAFE!
Written 8 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
michaelcJ4410ZK
Singapore, Singapore69 contributions
Aug 2023 • Friends
Bullionstar makes buying gold easy and secure. Their website is really intuitive and their customer support team is very responsive. I highly recommend them for bullion purchases.
I had fantastic experience working with Daphne to purchase my gold & silver bullion. She took the time to explain everything about investing in bullion and helped me pick the perfect bar for my needs.
Ethan went above and beyond to resolve an issue with my silver bullion order - he was diligent, thoughtful, and made sure I was completely satisfied. Excellent service.
Daphne and Ethan make a great team - their expertise in both bullion products and customer service ensure every client gets the best experience possible. Keep up the great work!
I had fantastic experience working with Daphne to purchase my gold & silver bullion. She took the time to explain everything about investing in bullion and helped me pick the perfect bar for my needs.
Ethan went above and beyond to resolve an issue with my silver bullion order - he was diligent, thoughtful, and made sure I was completely satisfied. Excellent service.
Daphne and Ethan make a great team - their expertise in both bullion products and customer service ensure every client gets the best experience possible. Keep up the great work!
Written 10 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prasetiyo1980
2 contributions
Nov 2020
I've been purchasing mainly Silver bars & lately Gold bars since late 2015. Never had any issues or negative experience with the order fulfillment or customer service. And generally, the price for the same item vs. other companies that I know in SG is by far the lowest. Always great!
Written 27 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kieran Phang
Singapore, Singapore2 contributions
Jan 2020 • Solo
Fantastic place. Customer service is amazing, very knowledgeable as well as helpful. Prices are also very fair. The website is easy and convenient to use, making purchasing or selling bullion easy. Selling price is also stated, so very transparent and trustable.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew
Singapore, Singapore5 contributions
Jan 2020
It's like walking into a museum but with gold! They have a 400 oz gold bar that you can lift and touch. They have a money game you can play and you can look at beautiful gold and silver pieces from around the world.
The ambience is great and staff is helpful. I can recommend this not only for buying or selling gold but a gold experience in the true sense!
The ambience is great and staff is helpful. I can recommend this not only for buying or selling gold but a gold experience in the true sense!
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JH Chan
Singapore, Singapore47 contributions
Sept 2020
Conveniently located within walking distance from the MRT. I have been a customer with BullionStar since 2013 and service provided are always excellence as and when i visit the physical store.
It is a good place to start if you are new in bullion investment as the staff are friendly.
It is a good place to start if you are new in bullion investment as the staff are friendly.
Written 19 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChaCha
Singapore, Singapore5 contributions
Dec 2020 • Solo
Conveniently located near to train stations. Easy to buy and sell, and carries a good range of gold and silver products. Staff are knowledgeable and willing to help. Services are digital, payment can be done easily thru several ways, and transaction is secure. Shop is decorated and comfortable to shop in. An overall pleasant experience.
Written 27 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GKO20
2 contributions
Jun 2021
What I like most is its user-friendly website, that allow for easy browsing and purchase of the wide selections of gold product. It's well supported by prompt and hassle-free customer service. For those who like to window shop gold bullions, the show-room is easily accessible and a good place to check out. Do check out the limited opening time though.
Written 29 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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