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Westgate Shopping Mall

Certificate of Excellence
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Address: Mwanzi Road | Westlands, Nairobi, Kenya
Phone Number:
254 20 3746172/3
08:30 - 20:00
Closed now
See all hours
Sun 10:00 - 16:00
Mon - Fri 08:30 - 20:00
Sat 09:00 - 17:00

Westgate, Nairobi’s premier shopping mall is East Africa’s finest shopping...

Westgate, Nairobi’s premier shopping mall is East Africa’s finest shopping , leisure and pleasure destination for millions of resident and international visitors. With lots of daily, weekly and monthly entertainment options for the whole family; Westgate is the only shopping mall in East Africa that has shoppers engaged in exciting and enlightening events for all.

With over 80 stores and a variety of art and crafts kiosks all open from 9:00 a.m. to 8:00 p.m. as well as entertainment outlets and restaurants that are open past midnight seven days a week; Westgate upholds the standards to keep our shoppers happy and give them the best variety.

Westgate Shopping Mall attracts a highly cosmopolitan and sophisticated clientele, and reaches a well-defined and attractive demographic audience.

Located in a serene environment along Mwanzi Road in Westlands, Westgate Shopping Mall is easily accessible from the city center. Shoppers are assured of enjoyable and convenient shopping in a relaxing atmosphere, all under one-roof. Westgate also has ample parking.

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TripAdvisor Reviewer Highlights

Read all 80 reviews
Visitor rating
  • 27
  • 31
    Very good
  • 10
  • 2
  • 1
Totally different from east of Nairobi

This mall is very safe and I felt comfortable there , it's totally different from east of Nairobi where my golden necklace was stolen. And it was my leaders fault that she... read more

4 of 5 bubblesReviewed 1 week ago
Adele S
via mobile
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80 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Level Contributor
21 reviews
15 attraction reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

This mall is very safe and I felt comfortable there , it's totally different from east of Nairobi where my golden necklace was stolen. And it was my leaders fault that she shouldn't took us there

Thank Adele S
Kampala, Uganda
Level Contributor
29 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Exclusive and expensive. Nice coffee shop on the ground floor with good food and reliable Wifi. Unfortunate recent history does make the place feel a bit dark and sinister. Too recent to forget what happened, I found it rather oppressive. Much nicer mall just down the road at Sarit Center.

Thank judysam2016
Level Contributor
43 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

Nairobi is the capital city but it is very different from various other metro cities. Westgate mall is a perfect example of that, its small cozy, you get a little bit of everything (shops, crafts, theater, eateries) definitely worth a visit.

Thank Gavin R
Juba, South Sudan
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

Well, I think most people visiting know this mall and the sad event what has happened there some years ago. Somehow it is a weird feeling being there, knowing what was going on there. Nevertheless, it is one of the best shopping malls in Nairobi, central location, great shops and good restaurants.

Thank DirkBrueggemann
Level Contributor
40 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 February 2017

A state of the art shopping centre full of high end shops, cafes and independent boutiques selling everything you could possibly want with a pricey tag to match. There is a Nakumatt supermarket located on the ground floor with a huge variety of things so you can always stock up on your favourite supplies, a beautifully equipped Spa, Converse store,... More 

Thank Leona1915
Karlsruhe, Deutschland
Level Contributor
43 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 14 January 2017

Westgate is a modern, clean western style mall. If you are a foreigner/ expat and are looking for necessities, the chance that you will find them here are very high.

1 Thank KDFaisst
Nairobi, Kenya
Level Contributor
149 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 29 December 2016

I must admit it took me a long time to go back to the mall after it re-opened. Security is refreshingly tight, however, and the mall is clearly one of the nicest in Nairobi. We have also been to the cinema, which is good quality - strange to have to find the escalator to the cinema in the middle of... More 

1 Thank mcwcBaku
Lyon, France
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 December 2016

The Mall was a walking distance from my hotel and although easily accessible with UBER as well for less that 300ksh. We shopped and had coffee. i am of the opinion that some of the local gift item displayed for sale should be with price tag, as often you have to price. To me this is a rift-off and more... More 

2 Thank Halidu I I
San Jose, Costa Rica
Level Contributor
102 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 14 December 2016

I visited this place out of curiosity, there are nice shops, but in terms of diversity, the Garden City Mall offers more and better restaurants.

1 Thank Pablo B
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 December 2016 via mobile

Very nice mall with diversified shops and good food court. It suits the whole family. It is always a pleasure going there specially if you like shopping.

Thank KodakAgfa

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?