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The Shilla Duty Free Seoul

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Address: 202 Jangchung-dong 2-ga, Jung-gu, Seoul, South Korea
Phone Number:
+82 1688-1110

TripAdvisor Reviewer Highlights

Read all 334 reviews
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Not meant for the English Speaking Tourists

But the store still has lots of shops and decent prices. Went with my wife, wife's cousin and his gf. They all spoke Mandarin. My cousin was happy there. It is loud, crowded... read more

Reviewed 6 September 2016
Vancouver, Canada
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334 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 26 helpful votes
Reviewed 21 January 2017 via mobile

Staff are rude and unwilling to serve. Bought an item and was only told after payment that you have to collect the item at airport. There are many counters for collection at the airport. They do not tell you which counter to collect from and was sent all over airport, from one counter to another. Finally managed to pickup my... More 

Thank Iw2ttw
Level Contributor
104 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 21 January 2017 via mobile

Bigger than donghwa duty free shop So for foreigner dont forget to bring passport, all goods sold in usd price

1 Thank Yang C
Madrid, Spain
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 23 October 2016 via mobile

Franking speaking I don't recommend this place . It is full of people, mainly from china, and even they said that are more than 500 brands at the end it is like a street market but inside of a building on the basement floor I was less than 45 min and I was frustrating for that bad experience

2 Thank aitor462
Vancouver, Canada
Level Contributor
211 reviews
164 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
Reviewed 6 September 2016

But the store still has lots of shops and decent prices. Went with my wife, wife's cousin and his gf. They all spoke Mandarin. My cousin was happy there. It is loud, crowded and a bit unruly. I think they get most of the customers from the adjacent hotel or tour groups. So if you are not on a tour... More 

1 Thank theschuay86
Kuala Lumpur, Malaysia
Level Contributor
159 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed 24 December 2015

If you can't converse in Mandarin or Korean, please avoid this place as all the staff can't speak English. It is crowded and very noisy and I don't feel comfortable here. A lot of branded merchandise and cosmetics are sold here. We were part of a tour group and this was one of places on the itinerary. I will not... More 

3 Thank YK N
Quezon City, Philippines
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 8 October 2015

almost everything is here. but it gets crowded because herds of tourists are brought here in tour buses. just go real early or later in the day, like almost closing time to avoid the crowds.

Thank Anna R
Sao Paulo, SP
Level Contributor
172 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 28 April 2015 via mobile

It's like any duty free in Seoul, but what was frustrating is that the workers only spoke Korean or Chinese. None spoke English and that made it hard to purchase things. Don't forget to take you passport and e ticket since you pick up your items in the airport.

2 Thank Dianalee_13
Petaling Jaya, Malaysia
Level Contributor
33 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 30 October 2014 via mobile

Arrived late afternoon. Full of tourists. Most service attendants speak Mandarin. A few speak smattering English and only one I met spoke pretty good English. Nonetheless if you know what you want, easy to communicate. Korean brands are given to you right away. International brands have to be collected at the airport. Look around the normal malls first to see... More 

2 Thank Min O
London, United Kingdom
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 28 October 2014 via mobile

This is a must stop by place if you always needed more time in Duty Free but was rushed by the time. However, Shilla Duty Free is almost always overflowing with tourists. You'll have to wait in a queue until to can go into certain stores, and even you do go in it is difficult to get served right away.... More 

Thank Jeane L
Kuala Lumpur, Malaysia
Level Contributor
83 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 5 July 2014

The prices here are better than at Lotte Duty Free and at Myeondong! They have all the skincare brands as well as the luxury brands like Tory Burch, LV, Hermes, Prada etc. that is why you will see bus loads of Chinese tourists here. There is also a free shuttle from Stilla to Myeondong, so it is very convenient.

6 Thank Tammy7767

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Staying in Namsan

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