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Apro Travel

R2207 Thanh Cong tower, 57 Lang Ha Street, Ba Dinh Dist. | R2207 Thanh Cong tower, Hanoi 100000, Vietnam
+84 4 3514 0847
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Review Highlights
Excellent service at reasonable prices

Kudos to Ms Paying for excellent services provided throughout my stay in Hanoi.My family of 5 went... read more

Reviewed 15 March 2017
Seng Cheong L
,
Singapore
via mobile
Excellent Service

To Phuong and her team, a very big Thank You again for your excellent service in organising days... read more

Reviewed 23 February 2017
Kieron A
Read all 49 reviews
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As passionate travelers ourselves, we understand the value of having a trusted resource you can rely on to help you find, research and book the world’s best travel products. Apro Travel team of experienced personnel, local experts who all have years of hands-on experience are always delightful, enthusiastic, devoted to service excellence and multi-lingual.
  • Excellent60%
  • Very good24%
  • Average6%
  • Poor8%
  • Terrible2%
Travellers talk about
“da nang” (5 reviews)
“booked tours” (3 reviews)
“mr dung” (2 reviews)
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Hours Today: 08:30 - 17:30
LOCATION
R2207 Thanh Cong tower, 57 Lang Ha Street, Ba Dinh Dist. | R2207 Thanh Cong tower, Hanoi 100000, Vietnam
CONTACT
Website
+84 4 3514 0847

Similar Things to Do in Hanoi

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Reviews (49)
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1 - 10 of 47 reviews

Reviewed 15 March 2017 via mobile

Kudos to Ms Paying for excellent services provided throughout my stay in Hanoi.My family of 5 went on a 5 days Hanoi tour with Apro. Personal service provided by the driver was excellent and safety was never compromised throughout the trip. The tour guide provided...More

Thank Seng Cheong L
Reviewed 23 February 2017

To Phuong and her team, a very big Thank You again for your excellent service in organising days tours: 2016 Hanoi and more recently February 2017 Saigon. Highly Recommend. Kieron, Melbourne Australia

1  Thank Kieron A
Reviewed 17 September 2016

My first booking with Aprotravel was for my trip to Ninh Binh province from Hanoi. I was randomly searching for package tours online and I saw Aprotravel's website. I was immediately impressed by their website. It's updated, transparent and well-organized. I sent an email for...More

Thank Mina R
namkhanh1981, Director of Sales at Apro Travel, responded to this reviewResponded 19 September 2016

Thank you so much Mina. We are so happy to receive your compliments for Rose. She is not only as beautiful as a "rose" but also very nice and high responsible in her job. :) We look forward to your trip next year and surely...More

Reviewed 17 September 2016 via mobile

We had a great time this morning on our tour with Anh, exploring the Museum of Ethnology and the Temple of Literature. Anh is very knowledgable and friendly, highly recommend!

Thank Caitie A
namkhanh1981, Director of Sales at Apro Travel, responded to this reviewResponded 18 September 2016

Dear Caitie A Thank you so much . We are very happy to receive your feedback. We will pass your incentive compliment to Anh soon and hope to welcome you back in the nearest time for further journeys in the future.

Reviewed 10 September 2016

I booked a 4D3N Hanoi - Halong tour with Apro Travel. We had a lot of communication months in advance of the tour and they always responded timely and professionally. Apro organized and planned the itinerary based on what I requested (more of a food...More

1  Thank ItsChii
namkhanh1981, Director of Sales at Apro Travel, responded to this reviewResponded 16 September 2016

Dear Ms. Chii, Thank you so much for your fantastic compliment. We would pass it to Mr. Tung soon when he will be back from another trip soon. We are so happy when your friends and you are all satisfy with our services. We hope...More

Reviewed 31 August 2016 via mobile

From the outset Phuong was very responsive to our requests for our 8 day tour with excellent guides on each leg. Tung was our Hanoi guide and spoke English very well and was very knowledgable in regards to history and culture. Huong met us in...More

1  Thank Jane M
namkhanh1981, Director of Sales at Apro Travel, responded to this reviewResponded 5 September 2016

Dear Ms. Jane, Thank you so much for your great feedback. If the typhoon had not arrived on such date, we would have had more fantastic time in Halong Bay. We must thank you first because you and your friends were so kind and cooperative...More

Reviewed 16 August 2016 via mobile

We had Tung as our guide, and he was the absolute best tour guide I've ever had. His English was good, and he was happy to talk about himself and had lots of information about the sites and about the food. We are vegetarian and...More

1  Thank Laura J
namkhanh1981, Director of Sales at Apro Travel, responded to this reviewResponded 18 August 2016

Dear Ms. Laura J, Thank you so much for your wonderful feedback. Surely we would pass your lovely compliments to Mr. Tung now. At Apro Travel, we always ahead to the best convenient services in which our clients would be the most important in their...More

Reviewed 7 August 2016

We had Linh for Da Nang and Hue. She was great! Very personable and speaks English well. She was very informative and if we asked a question she didn't know, she would look up the answer. She was attentive to our needs. For example, my...More

2  Thank Viet N
namkhanh1981, Giám đốc bán hàng at Apro Travel, responded to this reviewResponded 19 August 2016

Dear Mr. Viet N, Thank you so much for your lovely feedback. You did encourage our Apro Travel Team and our tour guides much more than you thought. We are working harder and more enthusiastic to bring more happiness to every our clients in the...More

Reviewed 26 July 2016

I would definitely recommend this trip to anyone. I got to see so many bits of Hanoi I probably wouldn't have seen normally. My guide Tung Ngo was great. He was so knowledgeable and spoke many languages. We went round the old quarter, the lakes,...More

2  Thank weew0lf
namkhanh1981, Giám đốc bán hàng at Apro Travel, responded to this reviewResponded 19 August 2016

Dear Ms. Weew0lf Thank you so much for your wonderful review. We will pass your compliment to Mr. Tung immediately. Next time, we would like to introduce you and your friends ( if any) to more fantastic activities in Hanoi, then you will leave there...More

Reviewed 18 July 2016

Guide standard of English is poor. Not able to understand most of what he is trying to explain at the different sites. There wasn't much introduction given. The tours stated that there is mineral water provided. However, we were provided with none until the last...More

Thank hauq
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Questions & AnswersAsk a question
Seng Cheong L
regarding Apro travel staff, Is the driver also the tour guide or a different person ? I am not sure if he is staff of Apro or just a free-lance guide ? may i know the name of the tour guide at apro so that I could use him on our trip to Hanoi in Dec?
15 July 2016|
Answer Show all 3 answers
Response from 4ndy-Ng | Property representative |
Hello @streetsmart, Thanks for your interests in our service and your question. Our tour always goes with a tour guide who speak your language. We have both staff tour guides as well as free-lance guides, you can book your... More
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