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Wide Eyed Tours - Day Tours

#31 of 757 Tours in Hanoi
Certificate of Excellence
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Address: 90B, Pho Yen Phu, Hanoi, Vietnam
Name/address in local language
Phone Number: +84 (0) 4 3926 2241
Website
Description:

'Experience our experience. We've lived, loved, partied and worked here in...

'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.

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TripAdvisor Reviewer Highlights

Read all 248 reviews
Visitor rating
  • 221
    Excellent
  • 15
    Very good
  • 5
    Average
  • 1
    Poor
  • 2
    Terrible
Wide Eyed Tours in Vietnam

All we expected and more. We had a great time travelling through a great itinerary by Wide Eyed Tours. The company were great to deal with, lots of personal touches before and... read more

Review collected in partnership with this attraction

5 of 5 bubblesReviewed 1 week ago
1kiwi1pom
,
Kalaru, Australia

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248 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Kalaru, Australia
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

All we expected and more. We had a great time travelling through a great itinerary by Wide Eyed Tours. The company were great to deal with, lots of personal touches before and through out the trip. We really did not want to come home. The hotels were great, the destinations were great and the activities suited us down to the... More 

Review collected in partnership with this attraction

Helpful?
1 Thank 1kiwi1pom
Wellington, New Zealand
Level Contributor
30 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My husband and I have just got back from an awesome three-week holiday in Ho Chi Minh City, Hoi An, Hue, Hanoi, Ninh Binh, Cuc Phuong National Park, Mai Chau and Ha Long Bay. Wide Eyed Tours put together a personalised itinerary for us and arranged all our accommodation, airport and car transfers, plus guides for walking and cycling tours.... More 

Helpful?
1 Thank supersue853
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Sounds like you had a fabulous adventure. Thanks so much for taking the time to write a review. It is very rewarding to hear that you had a terrific holiday. We hope to see you again in the future. More 

Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Ha from Wideyed tours helped us shoe horn all our destinations into a whistle stop 3 week tour of Vietnam. Private minibus transfers, internal flights and trains all sorted, seated the five of us together and arranged local guides as and when required! All the hotels were suitable with family or adjoining rooms and even suggested an amazing homestay! If... More 

Helpful?
Thank Sean M
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

A fantastic review, thanks so much or taking the time to write. We really appreciate it and Ha is so pleased to read it. More 

Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We just arrived home from a wonderful two weeks in Vietnam with a 13 and 7 year old. Wide Eyed Tours organised our personalised itinerary exactly how we requested it. Ms Chi, our guide, met us our first morning in Hanoi and introduced us egg coffee and even helped us haggle for the best price in shoe market. Ms Chi... More 

Helpful?
Thank Donna M
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Ms Chi sends her very best regards and is thrilled with your wonderful review. Thanks so much for taking the time to write a review. We hope to see you again in the future. More 

Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 4 weeks ago

Wide Eyed Tours did all our arrangement for our stay in Hanoi and 3 day 2 night cruise of Ha Long Bay.From the very start at airport pick up,day motor bike tour of Hanoi everything went smoothly.Young man who met us at the airport and also took us on motorbike tour was most friendly and knowledgeable Could not have been... More 

Helpful?
Thank kenwiddowson
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thanks for taking the time to write a review, we very much appreciate it. Great to hear you had a wonderful holiday with us. More 

Melbourne, Australia
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

My husband and I recently enjoyed a two-week holiday in Vietnam, which our travel agent organised through Wide Eyed Tours. Every aspect of our experience was flawless and we were particularly lucky to be looked after by Ms Chi, who is both highly professional and a delightful person to deal with. I was lucky enough to meet her for egg... More 

Helpful?
Thank Kim W
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

That's a wonderful review, thanks so much for taking the time to review us. Ms Chi is a treasure and she is thrilled to read your lovely review. Thanks for recommending us! More 

Keysbrook 6126
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

We visited Myanmar in October and Wide Eyed took care of everything. They organised our itinerary and booked our hotels. They did an excellent job as we left feeling that we had really experienced this beautiful country with its rich and diverse culture. We had our own guide at each location and they were all wonderful. Lin Lin in Yangon,... More 

Review collected in partnership with this attraction

Helpful?
Thank cathycstorie
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

So great to hear you had a fantastic time in beautiful Myanmar and thanks for your review. Yes the youngies forget that we mature people move at a different pace and I am sure it was because they didn't want you to miss anything in their country. We hope to see you again in the future, perhaps Vietnam or Cambodia... More 

Ballarat, Australia
2 reviews
5 of 5 bubbles Reviewed 21 October 2016

We have been wanting to travel to Vietnam for some time. Armed with a list of things to see and do, our travel agent Della at Helloworld in Ballarat recommended Wide Eyed Tours. Our suggested itinerary included all we had asked for and more, the cost of our 22 day adventure was great value for money especially since our tour... More 

Helpful?
Thank happytravellers964
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thank you for your lovely review. So happy to see you loved your time here in Vietnam. Mission accomplished for us and I know our darling Ms Chi is very pleased to read your fantastic review. And great to hear you booked through Della at Helloworld in Ballarat. More 

Canberra, Australia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 October 2016

We are a married couple in our late sixties and made our second visit together to Vietnam. On both holidays, our Australian travel agent used Wide Eyed Tours to make all of our arrangements in Vietnam - transfers, accommodation, flights and tours. We could not fault any of the arrangements as no problems were encountered and Wide Eyed Tours made... More 

Review collected in partnership with this attraction

Helpful?
1 Thank gregandhelenk
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thank you so much for your very special review. Miss Chi is committed to all her clients and your feedback is testament to her dedication. She also loves getting fantastic feedback, so you've made her day. Great to see that you have used a travel agent as well. A very important partner in your holiday. We look forward to looking... More 

Melbourne
1 review
5 of 5 bubbles Reviewed 15 October 2016

Our family had a wonderful holiday experience with this tour company. It was our first time in Asia and we were extremely excited to experience a culture change and visit what we had heard to be a beautiful country. This tour company provided 10/10 tour guides in every city we visited and we would strongly recommend for your visit; Hanoi... More 

Review collected in partnership with this attraction

Helpful?
Thank theangusclan
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Welcome to Asia, fantastic to hear this was your first visit. We are delighted to know that you enjoyed your holiday and felt so comfortable and safe. And thanks for recommending us. Hopefully we see you again in the future. Perhaps Cambodia next time! More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?