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Roberts Hawaii

#256 of 510 Tours in Maui
Maui, HI, USA
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Roberts Hawaii
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119Reviews1Q&A
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psudino wrote a review Jul 2020
Weehawken, New Jersey3,163 contributions656 helpful votes
Bjorn was our guide and man o man, this guy is a walking wikipedia! He speaks very fast, and at first it was not so great because you missed a little bit of what he was saying, but after about 15 minutes you got used to it and then understood why he spoke so quickly: he knows everything! He amazingly spoke for nearly 8 hours of the tour about history, customs, current events, plants, animals, food and so on. This is the most obvious must do on Maui and do NOT try it on your own. The drive is treacherous and there is too much knowledge that you will miss if you are concentrating on the drive. Bjorn knows the roads and is a safe driver and he takes the full loop whereas most people turn around at Hana because the back half is actually worse that the front half. Bravo!
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Date of experience: March 2020
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Tahiti Z wrote a review Mar 2020
Milwaukee, Wisconsin1,702 contributions597 helpful votes
Roberts Hawaii airport shuttle services was arranged for us by the concierge at the Westin Nanea Ocean Villas. We were transported from the airport to the Westin and back again for our departure. Checkin with Roberts was easy upon arrival in Maui and we were quickly transported to the Resort. The driver was prompt for our return to the airport. We couldn't have asked for more.
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Date of experience: February 2020
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Response from GKMIV, Manager at Roberts Hawaii
Responded 30 Mar 2020
Aloha TahitiZ, I'm happy to hear that you had a wonderful experience utilizing our Airport Shuttle Service. Thank you for your review, we really appreciate your comments. We hope to see you again soon. Mahalo,
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matt2lee wrote a review Feb 2020
Boston, Massachusetts431 contributions108 helpful votes
This review is for their shuttle service from Kahului Airport (OGG) to Kaanapali. I arrived at OGG an hour ahead of shuttle pick up time due to an early arrival from Seattle. The staff onsite at the airport were very nice and friendly. Even with an early arrival, the staff called and said that they would have a shuttle ready for me within 10 minutes time which was great. Norm was my shuttle driver and was seriously one of the nicest shuttle drivers I’ve come across. Norm was a very professional and helpful driver but also gave me great insight into things around Maui. Despite coming to Maui multiple times, I learned so much during my 45 minute drive with Norm to Kaanapali. What was also great was that I was Norm’s only passenger of the day, making my ride with him super flexible. Norm offered to stop at a local place for dinner for me as he found out I didn’t have dinner yet (since I just arrived on Maui). I truly appreciated the gesture and effort that Norm did during my drive to Kaanapali. The overall experience with the service I received was excellent and I will recommend the shuttle company as a great transportation resource to those that are looking at transportation options around the island.
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Date of experience: February 2020
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Response from GKMIV, Manager at Roberts Hawaii
Responded 14 Feb 2020
Aloha Matt2lee, Thank you for your wonderful compliment. I'll be sure to forward your review to Norm and his manager. I'm so happy to hear that you had a wonderful arrival experience. Mahalo,
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Todd & Kim Tobiason wrote a review Feb 2020
2 contributions2 helpful votes
This was a wonderful experience. The island of Maui is beautiful, and the Heavenly Hana tour was beyond our expectations. This was the first tour on our first trip to Hawaii. The bar was set very high for the rest of our trip. Bjorn Erlandson was our tour leader and he was excellent! He is very knowledgeable and passionate about his job as a guide. He went the extra mile, flowers for the ladies when we were picked up, a cooler on the bus filled with various cold drinks, he even stopped at a fruit stand and purchased things for us to sample. He provided all of this on his own. He went the extra mile and it was very much appreciated. We haven’t experienced this level of care on any other tour. Go on this tour, and request Bjorn as your guide. You will not be disappointed.
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Date of experience: January 2020
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Response from GKMIV, Manager at Roberts Hawaii
Responded 3 Feb 2020
Aloha Kimt508, Thank you for your wonderful review. It's our goal at Roberts Hawaii to make your experience a great one. Bjorn, is excellent at what he does. I will share your compliment with Bjorn and our executive team. Mahalo,
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sam25002015 wrote a review Feb 2020
Walnut Creek, California4 contributions2 helpful votes
On January 5th, we had a tour of Hana with Bjorn from Roberts Tour Excursion. Bjorn was the best tour leader we ever had. He was passionate, knowledgeable, courteous, and very informative in what he does. He has wealth of knowledge and history. He made this tour and trip one our best experiences and memorable events. His excellent lead and leadership superseded the beauties of Hawaii. We could see places on island that we could never had opportunity with other tours. I have had tours of Hana before, but this was totally different. Thanks, Bjorn, for your dedicated service. My message for travelers is to ask specifically for him to be the tour guide. Best wishes, Sam and Mary Zamani
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Date of experience: January 2020
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Response from GKMIV, Manager at Roberts Hawaii
Responded 3 Feb 2020
Aloha Sam and Mary, We appreciate your wonderful compliments. I'm so happy your enjoyed your Hana experience with Bjorn. I'll make sure Bjorn get's your compliments and his manger get's it as well. Mahalo,
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