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Traveller Overview
  • Excellent52%
  • Very good19%
  • Average12%
  • Poor9%
  • Terrible8%
Travellers talk about
“fern grotto”(23 reviews)
“wailua river”(23 reviews)
“our tour guide”(14 reviews)
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Kauai, HI 96766
+1 888-206-4531
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Most Helpful Positive Review
Reviewed 15 September 2011

This is a fantastic tour in an A/C coach. The guide is great and played the ukelele.:) The sights were even better just gorgeous especially the canyon. I saw a sea turtle at spouting horn which was cool. The fern grotto was a waste of...More

3  Thank Canadiatravelgoddess
Most Helpful Critical Review
Reviewed 12 July 2015

My family of three took the Waimea Canyon, Waimea River and Fern Grotto tour yesterday and was extremely disappointed. Jack Custer was our guide and he seemed very full of himself not to mention spewing completely false info. My wife volunteers at turtle beach on...More

3  Thank mlesdad
GrayLineHI, Manager at Polynesian Adventure Tours, responded to this reviewResponded 27 July 2015

We sincerely apologize for any inconvenience you have experienced and would like to thank you for taking the time to provide a review. Please know that have shared your observations and concerns with our internal team for appropriate follow-up. We are dedicated to providing a...More

Reviews (108)
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All reviews fern grotto wailua river our tour guide spouting horn great tour tahiti nui kauai coffee gift store day trip his knowledge boat ride stops canyon island sites lookout culture
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1 - 10 of 105 reviews
Reviewed 2 weeks ago via mobile

On our vacation we chose to include the waimea canyon and wailua river tour in our activities. Our bus driver Johnna was a 5 star experience. The tour was a great way to get a lot of the island in. Stopping at multiple vista points...More

Thank cassandlan1
Reviewed 4 weeks ago via mobile

For me, the three primary components in a one-day tour like the one we took in and around Waimea Canyon are the sights, the transit vehicle, and the guide. The Sights I’ll substitute a couple of pictures below for a few thousand words about Waimea...More

1  Thank awe3mac
Reviewed 5 weeks ago

Tommy was a good host and we thought this was a great tour. Unfortunately we couldn't access the USS Arizona Memorial as it was closed due to maintenance. The USS Missouri we found really interesting, did wish that we had a little bit more time...More

Thank Laura S
Reviewed 17 September 2018 via mobile

We enjoyed the adventure! Kevin our tour guide was enthusiastic, friendly and very informative. Enjoyed lunch too!

Thank Mae C
Reviewed 16 September 2018

One of the highlights of my time on Kauai for sure. I booked this trip through a third party and it was one of the recommended options. For me, Waimea Canyon was the highlight, but the Fern Grotto at the end of the Wailua River...More

Thank Ryan P
Reviewed 14 September 2018

This tour was an all day tour and it did not include a lunch paid by the tour, which I noticed in the itinerary, but I think is not acceptable. I had a different tour the day before and it was a half day tour,...More

1  Thank Cassondra B
Reviewed 8 September 2018

The tour guide Rosario was brilliant, we had so much fun and he interacted with us all. The driving was great and he was very thoughtful. Would certainly recommend to everyone of all ages. Thanks Peter (coach captain) and Denise (the Aussies)

1  Thank Camper63085
Reviewed 15 August 2018

This was a most enjoyable trip. We visited Waimea canyon, Fern Grotto, Wailua River and Spouting Horn. A couple more stops for lunch and rest stop (shopping). Our travel guide was wonderful, The airplane exceptional and scenery beautiful. We fit a lot in & I...More

1  Thank RANDY S
Reviewed 12 August 2018 via mobile

We booked this trip as we really had only a day to spend in Kauai and we wanted to take in as much as possible. From an 8.45 hotel pick up to the return at 6.15 we covered a lot of ground in a very...More

Thank RobJA_12
Reviewed 31 July 2018 via mobile

I won’t be recommending this tour! I’m sorry l felt it was really rushed and the bus driver/tour guide was rude and obnoxious! He was not clear with his instructions and waffled on about things that were just ridiculous! Never again! Don’t bother, just get...More

Thank Vikkir69
KainaluK, Manager at Polynesian Adventure Tours, responded to this reviewResponded 1 August 2018

Aloha, I'm sorry to hear about your experience. We take your feedback very seriously. Concerning the driver, we have sent your feedback to the driver's manager and they are currently looking into the situation and will follow up as appropriate. We strive to make everyone's...More

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28 April 2017|
Response from KainaluK | Property representative |
Aloha Richard, Tour times do vary for different tours. Our One-day tour from Kauai takes about up about 12 hours while our other Kauai tours are from 7-12 hours.