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Capital Bikeshare

Rip Off Lane, Washington DC, DC
+1 877-430-2453
Website
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Review Highlights
Deceptive! Deceptive! Deceptive!

I join the long list of reviewers who have been deceived by this company. One could, and did... read more

Reviewed 1 week ago
PhyllisNM
,
Rockford, Michigan, USA
UGH....Read the Terms and Conditions and then READ THEM AGAIN

We noticed these bike rental stations all around the downtown area the first few days of our trip... read more

Reviewed 1 week ago
ljtmontana
,
Great Falls Montana
Read all 314 reviews
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Overview
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Capital Bikeshare offers access to a fleet of over 2,500 bicycles located at over 300 stations across Washington, D.C., Arlington, VA, Alexandria VA, and Montgomery County, MA. 24-hour and 3-day passes are available for purchase at any station throughout the system. Annual memberships, 30 day memberships, and daily key memberships are available for purchase online. Passes and memberships include an unlimited number of trips within your access period and the first 30 minutes of every trip is free.
  • Excellent44%
  • Very good20%
  • Average4%
  • Poor5%
  • Terrible27%
Travellers talk about
“bike share” (18 reviews)
“bike lanes” (13 reviews)
“rent a bike” (16 reviews)
LOCATION
Rip Off Lane, Washington DC, DC
CONTACT
Website
+1 877-430-2453
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Reviews (314)
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1 - 10 of 264 reviews

Reviewed 1 week ago

I join the long list of reviewers who have been deceived by this company. One could, and did, assume that renting a bike for 24 hours for $8, means that you will be charged $8 for the use of one bike over a 24 hour...More

1  Thank PhyllisNM
Reviewed 1 week ago

We noticed these bike rental stations all around the downtown area the first few days of our trip, and decided to give it a whirl instead of taking a cab from downtown to Arlington Cemetery. The rental screen does not give very clear instructions. there...More

2  Thank ljtmontana
Reviewed 4 weeks ago

Very convenient to wonder around long distances in DC. The quality of the equipment is fabulous. Would recommend an extended time of rent, it's not that expensive. Loads of places to return them once finished. Somewhat complicated to understand steps to take to rent (payment...More

Thank TereBA
Reviewed 4 weeks ago via mobile

We hired three bikes and rode around Washington DC on September 8th 2017 using the US$8 for 24 hours fee offered. Had a great time. Washington DC is a surprise and a delight. Capital Bikeshare was also a surprise but not so delightful. I later...More

3  Thank Bart B
Reviewed 5 weeks ago via mobile

Capital Bikeshare is conveniently located around DC. Use the spotcycle app to find bikes and empty racks. This bike rental is "geared" for rides under 30 minutes to get you from point a to point b, not for crusing around the city. We rented 5...More

Thank RyanAndTiffany
Reviewed 5 weeks ago

Having seen the bike share locations, and read up about the pricing (see other reviews, and make sure you know the terms), I was keen to use bike share for our couple of days in Washington. But you put your card in the machine, and...More

2  Thank DAldred
Reviewed 10 September 2017

You can find stations almost everywhere in central DC. The app lets you see where they are and how many bicycles are available. Some bikes are a bit tired, so locate a station where there are many bikes, so you can pick and choose ones...More

Thank Nicolas G
Reviewed 5 September 2017

Had a great day biking with my Daughter and her Boy Friend on a sunny day in Washington DC. Rented the bikes at a station in Arlington , had a slight seat problem so switched my bike without a problem at another station on the...More

2  Thank HolidayInTheSun26
Reviewed 28 August 2017 via mobile

I'm surprised with all of the bad reviews on here, the bike share is really not that hard if you follow directions. You sign up at a station using a credit card. You will use same credit card throughout the day to receive a code...More

4  Thank Gabriella P
Reviewed 26 August 2017 via mobile

Even though you purchase a multi hour rental, you still get hit with very high hidden fees. What makes these fees hidden? They are not prominently disclosed at the time of rental... You should avoid Capital Bikeshare like the plague. I feel defrauded.

2  Thank scuba840
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Questions & Answers
Chrix C
17 January 2017|
AnswerShow all 3 answers
Response from Mauka-96797 | Reviewed this property |
We always parked bikes at the nearest dock to the location we wanted to visit, even if we had to walk 5 minutes.There are also several docks near Metro stations. I do not recommend you leave the bikes in any other location... More
1
Vote
Unser W
6 November 2016|
AnswerShow all 4 answers
Response from RCACC | Reviewed this property |
If they are in a backpack carrier you should have no problem. They don't have bikes with the seats on them for toddlers that I saw. Just remember that some drivers drive like maniacs and you need to take extra precautions... More
0
Votes
gunrunnerb5
4 November 2015|
AnswerShow all 4 answers
Response from vinyl45s | Reviewed this property |
These are adult bikes and for that age they should be fine. Children under 16 are required to have helmets when riding bikes in Washington. That would would mean you would have to carry the helmets around all day. For the... More
2
Votes