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Volcano Park of Lemptegy

1,052 Reviews
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Volcano Park of Lemptegy

1,052 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Nicolas D wrote a review Aug 2019
270 contributions36 helpful votes
Come and visit the heart of a volcano! We made the pedestrian visit with a guide: it was really instructive to understand how a volcano works. The visit finishes with two video animations. This attraction works for young kids even if they cannot understand everything.
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Date of experience: August 2019
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fiestycowgirl wrote a review Aug 2018
Austin, Texas114 contributions32 helpful votes
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We enjoyed looking around the Volcano; we decided to visit here rather than the nearby Vulcania due to a member of our party being disabled with mobility problems. We liked the idea of a train and with regards to mobility, that worked really well. We had 2 children with us, age 7 & 9, who are pretty into volcanos at the moment (particularly due to recent natural disasters in the world which they've seen on TV) who really liked the idea of standing inside a volcano. We arrived and the staff selling tickets spoke enough English for us to get by, although there was some confusion about where we needed to wait for the train and it would be good if that was clearer. There were signs indicating you had to walk to a different location to board the train, which we did, but thankfully a member of staff came to find us and showed us the correct way to go. Basically, stay in the room behind the shop when you 1st enter! The tour actually started with a 4D movie, which we could listen to in English with headsets which was great. We then went on the tour. The tour guide was GREAT, IF you spoke French. I think if we had been more organised, we could have found out when an English tour was, but as we were passing through the area on our way to the South of France, our plans were last minute. The train was fun, our disabled guest managed to get on (it's quite high up) and there were a couple of stops when everyone got off to have a little look around and take photos but the other stops we had to stay on board and just listen to the guide, and this got pretty boring since none of us are fluent in French. We can read, speak a little bit and get by, but a whole tour was too much. We had to just enjoy the scenery but it was HOT and the kids were getting grumpy when the stops were lasting 5 - 10 minutes and we were just sat there. If we'd been able to get off, it would have helped for us. Yes the volcano is a disused quarry; after WW2 they used it for rock to help rebuild (if my limited French is correct!) BUT you can see the volcanic rock, touch the volcanic rock and see the different colours, type of rock and markings in the rock of cooled lava. We thought that was pretty cool. At the end of the tour, the train goes back to the top and you can get off and take the 5 minute walk through the old disused quarry machinery OR you can stay on board and get a lift to the final part, a further 4D show about an explosion in the quarry. This bit was disappointing as there was no English version to listen to, although it was fun feeling all the movements on the 'ride.' Take note - the ONLY TOILETS are at the start, so for the hour that you are on the train and in the volcano, there is no access to a toilet. Difficult when it is hot and you need to keep drinking water & you have 2 young children! We were there for a couple of hours, it was a good way to break up a journey. It would be better for older children than younger children. For what we paid, considering we couldnt understand the tour, it was fairly expensive. Would we return? Probably not, we'd probably try Vulcania.
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Date of experience: August 2018
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beatlenel wrote a review Jun 2018
Thal, Switzerland14 contributions5 helpful votes
You get on a Little "Train" to get into the disused quarry (Walking on foot would have been no Problem since the quarry is right behind the ticket Office) and are given a lot of Information about volcanoes (the loudspeakers and the ridicoulosly stupid headphones being in constant competition and having completely different texts), since nothing can be seen here. The former volcano top was used for years as a quarry for tuff and now there is indeed a crater, but not because of volcanic, but because of human activity. If you are arriving as an individual, you have little chance to see the 4d movie they advertise. There is preferential treatment for groups, so they always put a group ahead of you and when you don't have all day to wait you will end up leaving without having seen any of their movies. And, after all, you went there to see a volcano, not a 4D movie. All in all: A waste of the entrance fee.
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Date of experience: June 2018
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Billie R wrote a review Aug 2017
Exeter, United Kingdom19 contributions8 helpful votes
We visited the volcano with family who were living in France. Cost was about 50-60 euros for 2 adult and 2 children which was a bit pricey but that was for the train tour. There is a cheaper option for a walk tour. Tours could be in France or English but at different times so check the time table. We had lunch in the restaurant before our tour which was reasonably priced and there is a park for the kids to play outside and plenty of outside eating area if you take your own picnic. The train stops plenty of times to take some good photos and you are given 2 or 3 opportunities to get off the train. Total train time is around 30 minutes. You actually get to stand in the volcano which was amazing. We didn't watch the video at the end as it isn't suitable for children under the age of 4 but that didn't spoil our visit. Would thoroughly recommend.
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Date of experience: August 2017
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TravelFanaticDD wrote a review Jun 2017
Boulogne sur Gesse, France754 contributions251 helpful votes
The visit to the volcano was very interesting. The train was full and we ended up walking into the volcano, which turned out to be quite fun. The "explosion" was quite fun to do as well. Unfortunately we missed the 4D video as the people at reception took no trouble to explain the visit to us in English, so we were not sure where to go. We were just informed we can wait another 2 hours if we really want to see it. An interesting place to visit, but service is terrible if you are not French.
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Date of experience: April 2017
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Response from Nathalie T, Responsable commercial at Volcano Park of Lemptegy
Responded 10 Jul 2017
Dear PretoriaTravelfreak, First of all, thank you for sharing your experience with us. I am disapointed to hear that you missed parts of the visit. Our reception staff has usually no trouble speaking english, and always makes sure that all informations needed are given. We will try to see what happened with the concerned party and make sure that such thing will not happen again. Concerning the train limited capacity, we recommend people to book their tickets in advance so they can properly shedule their day. Kind Regards
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