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Wellington i-SITE Visitor Information Centre

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Address: 111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
Phone Number:
+64 4-802 4860
08:30 - 17:00
Closed now
See all hours
Sun - Sat 08:30 - 17:00

We are the official Wellington i-SITE Visitor Information Centre and your...

We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.

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TripAdvisor Reviewer Highlights

Read all 461 reviews
Visitor rating
  • 251
  • 106
    Very good
  • 24
  • 6
  • 7
Helpful staff

The i-Site is a meeting place for many excursions. It's easy to find and staff there are very helpful.

Reviewed 1 week ago
Melbourne, Australia
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461 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Melbourne, Australia
Level Contributor
682 reviews
284 attraction reviews
common_n_attraction_reviews_1bd8 224 helpful votes
Reviewed 1 week ago

The i-Site is a meeting place for many excursions. It's easy to find and staff there are very helpful.

Thank nocatnow
Toowoomba, Australia
Level Contributor
613 reviews
277 attraction reviews
common_n_attraction_reviews_1bd8 222 helpful votes
Reviewed 2 weeks ago via mobile

Off a cruise and decided on the walking tour. Start point was the visitor information centre. Firstly whilst walking to the centre I came across multiple helpers for tourists helping tourists find their desired location. Quite impressive. Arrived a little early and went inside and was give great helpful information. From this later I went onto the Gallipoli exhibition at... More 

Thank tigger2594
Bethel, Alaska
Level Contributor
124 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

These people are great. When you arrive in a town with no familiarity you look for places like this. People are all over town and I think they are volunteers but love their job. They give you cost counsel and are really optimistic and just helpful. If you have any questions, need a map, want to learn about the gems... More 

Thank Micheal Colette R
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Thank you for your feedback. On days when we have cruise ships visiting we have a team of Wellington City Ambassadors who volunteer their time to greet our visitors and assist with information. Our team based in the Wellington i-SITE are tourism professionals who assist our visitors with bookings and information in Wellington and around our beautiful country. More 

Gdynia, Poland
Level Contributor
31 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 23 March 2017

While in Wellington we visited the Visitor Information Centre and every time we got either sufficient information or advice. It's a must for a tourist.

Thank hoshem
new zealand
Level Contributor
692 reviews
284 attraction reviews
common_n_attraction_reviews_1bd8 231 helpful votes
Reviewed 21 March 2017

Dropped in and very helpful and not just with visitor information but also if your struggling with accommodation ideas and also have maps and public transport information.

Thank thesmdm
Ottawa, Canada
Level Contributor
66 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 19 March 2017

As with all i-Site locations in NZ, it contains very useful information, maps, etc. The staff are very friendly and helpful. Be sure to stop at them regularly on your travels in NZ.

Thank madmaxx79
Level Contributor
102 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 9 March 2017

Did the hop on hop off bus which was very interesting and our driver Alan was very knowledgeable. Good to see the city sights.

Thank samoruk65
Essex, United Kingdom
Level Contributor
730 reviews
338 attraction reviews
common_n_attraction_reviews_1bd8 182 helpful votes
Reviewed 9 March 2017 via mobile

These places know what they are talking about. Lots of good advise or answers to any questions you might have. If you need anything these are the places to go.

Thank Ace28065
Fresno, California
Level Contributor
78 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 9 March 2017

For those of you new to New Zealand the I-sites are the information headquarter for all travelors each major town has one and they can provide you with maps, bookings, lodging, advise etc.....

Thank G-Whz
Coventry, United Kingdom
Level Contributor
778 reviews
423 attraction reviews
common_n_attraction_reviews_1bd8 184 helpful votes
Reviewed 26 February 2017

There is a lot to look at in Wellington and it is most peoples first stop if travelling from the South Island. These are the people who know and can advise you on what to do and opening times.

Thank SteveS1970
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Really appreciate you taking the time to review us - thank you! More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Wellington i-SITE Visitor Information Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?