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Taupo DeBretts Spa Resort

76 Napier Road | Sh 5, Taupo 3379, New Zealand
+64 7-378 8559
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Review Highlights
Not a safe environment!

Went here today. Signage as follows: No Life Guard. Children must be supervised. No Running, No... read more

Reviewed 2 days ago
Jannine G
,
Auckland Region, New Zealand
via mobile
A relaxing winters evening

We visited the pools in the evening in July. The kids enjoyed the water slides while the adults... read more

Reviewed 4 days ago
gmhigg2017
,
Greater Wellington, New Zealand
Read all 404 reviews
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Living Waters Spa at Taupo DeBretts. A Volcanic Spa Experience. Relax your body and soothe your soul in the tranquil world of this unique spa experience. This is where the healing mineral waters of DeBretts Hot Springs combine with therapeutic massage and luxurious body treatments to leave you feeling amazingly relaxed and rejuvenated.Each treatment starts with a soak in the therapuetic warm waters at Taupo DeBretts Hot Springs. Then, enjoy a unique New Zealand treatment including relaxation massage, Hot Stone Massage, Warm Thermal Mud Wrap or wondrous facial. Rejuvenating Facials and other body and beauty treatments make this a spa experience you will not soon forget.
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“water slides” (36 reviews)
“hot pools” (69 reviews)
“private pool” (18 reviews)
Opens in 16 min
All hours
Hours Today: 08:00 - 21:00
LOCATION
76 Napier Road | Sh 5, Taupo 3379, New Zealand
CONTACT
Website
+64 7-378 8559
Write a Review
Reviews (404)
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1 - 10 of 387 reviews

Reviewed 2 days ago via mobile

Went here today. Signage as follows: No Life Guard. Children must be supervised. No Running, No Diving, No Dive Bombing. We witnessed staff dressed in uniform literally planted to the spot doing nothing for over 2 hours whilst children were running, diving, dive bombing and...More

Thank Jannine G
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded yesterday

Hi Jannine, Thank you for taking the time to make us aware of your concerns. We can assure you that our pool attendants are very involved in keeping our guests safe. The reason we advise that children must be supervised is that we cannot be...More

Reviewed 4 days ago

We visited the pools in the evening in July. The kids enjoyed the water slides while the adults relaxed in the pools. Will definitely visit again.

Thank gmhigg2017
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 3 days ago

Hi gmhigg2017, Thank you for your lovely review. We look forward to having you back again soon :) Kind regards, Peter

Reviewed 1 week ago

DeBrett's Spa Resort was suggested to us by our AirBnB host and we took her up on it. We had never done thermal baths before and thought it would be a nice, relaxing activity while in Taupo on our honeymoon. After our first experience, we...More

Thank ras06003
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 3 days ago

Hi ras06003, Thank you for your lovely review. We are grateful to have been recommended and very happy that you loved the place so much. We hope that you come to beautiful Taupo again soon so you can enjoy another luxurious soak in our famous...More

Reviewed 1 week ago

Young out of town members of the family (teens) Like us to go to De Bretts when they are in town. We have been going since they were little. It is now a ritual. Although they were disappointed at the cost of the slide which...More

Thank freish2015
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 3 days ago

Hi freish2015, Thank you for taking the time to post your review. We are happy to hear that DeBretts has become a ritual for you. We hope that you keep coming for many years to come. Kind regards, Peter

Reviewed 2 weeks ago via mobile

We had a very relaxing morning at DeBretts spa. It has plenty of facilities and a good layout. The private pools are perfect.

Thank Sarah R
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 2 weeks ago

Hi Sarah, Thank you for your lovely review. We are glad you enjoyed your time in the spa and we hope we can accommodate your next get away in our wide range of accommodations :) Kind regards, Peter

Reviewed 2 weeks ago

Lovely place to stay with a family and the pools are a great experience. Good for all ages Very handy to Taupo Central

Thank Liz G
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 2 weeks ago

Hi Liz, Thank you for taking the time to post your kind review. We hope to have you back again soon :) Kind regards, Peter

Reviewed 3 weeks ago

We have stayed many times here. The kids love the pools and the kids areas. Its a perfect family place. Great views from some of the rooms, clean and tidy, the showers are great. Great location. Recommended to all.

Thank nmcfadzien
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 2 weeks ago

Hi nmcfadzien, Thank you for your lovely review. We are delighted that you are a regular here and we hope that you keep coming back for many years to come :) Kind regards, Peter

Reviewed 3 weeks ago via mobile

LOVE IT! my family enjoyed our spa especially our little one. Were definitely going back here again. This is the best on a cold winter. We are so relaxed after soaking for 1hour. Worth a visit! The only thing we didnt try is the kids...More

Thank Floraida R
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 3 weeks ago

Hi Florida, Thank you for your lovely review. It's great that you and your family enjoyed the pools so much. We are delighted that you are coming back :) Kind regards, Peter

Reviewed 3 weeks ago via mobile

Arrived and paid about $60 for 2 adults, 1 baby and 1 two year old. Spent an hour swimming, then found poo (definitely not from us, clearly from a naked baby upstream). Alerted the staff, who then started a fight between us and the other...More

Thank Mandi M
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 3 weeks ago

Hi Mandi, We would like to reiterate what we have been over with you during our previous discussions about this incident. We are sorry that you have had a negative experience at our pools. After looking into the reports that were made at the time,...More

Reviewed 4 weeks ago

A plunge into the hot pools or the slides, you may do a lot to relax after a long drive. The pools are clean and the temperature is regulated.So if you cant take a tip in the natural hot water, De Bretts is the next...More

Thank Sumit P
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this reviewResponded 4 weeks ago

Hi Sumit P, Thank you for your lovely review. We are glad you had such a good time and hope to have you back again soon :) Kind regards, Peter

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Ask a question
Questions & Answers
Adele G
9 April 2017|
Answer
Response from DeBretts-Taupo | Property representative |
Hi Adele, Thank you for contacting us. We have a menu with prices that we can email to you. We are not able to mention links or email addresses on this page, but you will find our 'info' address on the contacts tab of our... More
1
Vote
Lorraine F
16 November 2015|
Answer
Response from DeBretts-Taupo | Property representative |
Hi Lorraine, I'm sorry but unfortunately our studios do not have the extra space to accommodate extra beds, there just isn't floor space available. Regards Tracy.
0
Votes